Customer Success Manager Based inthe London office (Holborn) or travelling toCustomer site around the UK About us: Tendable is a venture capital-backed, series A health-tech business providing qualityassurance and improvement software to health and care organisations. Founded in 2016, our mobile app makes auditing easier and more efficient for frontline staff, engaging them in quality improvement whilst … the working lives of frontline staff. Nice to have: Experience working in or with healthcare or public sector organisations, especially NHS Trusts or providers. Knowledge of clinical environments or qualityassurance workflows. Experience with tools such as Planhat, Gainsight, or HubSpot. Familiarity with SaaS metrics and value communication in tech-enabled delivery. Experience in a fast-paced, scaling business with More ❯
on hands-on IT projects, with an emphasis on Integration and optimisation on front-end systems, particularly with Salesforce CRM. Collaborate closely with the testing team and support thorough QA and testing plans along with acceptance criteria. Support implementation of technical projects, ensuring a smooth adoption plan is in the business and creating actionable configuration tasks for developers. Key Relationships … Stakeholders: Work with complex SME's and Business Units to gather functional requirements and ensure business analysis is complete for transformations. Technical Teams: Supporting the implementations/QA testing & working with technical teams to ensure functional requirements are up-to-date for a smooth technical delivery. Skills and Qualifications: 8+ years of experience as a business analyst within technology environments. More ❯
Enzymes dosing units. Responsible for installing (unpacking) and in some cases assembling equipment, servicing and maintenance of dispensing and dosing equipment on behalf of our clients. Test and undertake qualityassurance checks to verify that the equipment is working in accordance with its design specification and current regulations. Diagnosing, troubleshooting and resolving faults, and organising repairs as required. Where required … Enzymes dosing units. Responsible for installing (unpacking) and in some cases assembling equipment, servicing and maintenance of dispensing and dosing equipment on behalf of our clients. Test and undertake qualityassurance checks to verify that the equipment is working in accordance with its design specification and current regulations. Diagnosing, troubleshooting and resolving faults, and organising repairs as required. Where required More ❯
BASIL CHAMBERS, 65 HIGH STREET, MANCHESTER, England
RADIO.CO(UK) LTD
wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Apprenticeship Standard Data technician (level 3) Training Provider QA LIMITED Working Week Days and shifts to More ❯
Rotherham, South Yorkshire, England, United Kingdom
QA
website. Working hours: 35 hours per week, Monday to Thursday 9am – 5pm, Friday 9am - 2:30pm. Benefits: Friendly, laid-back team environment. Career development support and mentoring. Access to QA’s digital learning library for 12 months post-completion. Future prospects: Permanent role available upon successful completion of the apprenticeship. About QA: Our apprenticeships are the perfect way to gain More ❯
Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech … job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals qualification Get an introduction to Windows, Linux, and PowerShell Clear progression … path: after apprenticeship completion, ongoing support for further skills development and career growth within the company. Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week Days and shifts to be confirmed. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Monday, 1st September 2025 Start Date Monday, 8th September 2025 Desired Skills Communication skills More ❯
and process improvements. Adoption & Engagement: Drive initiatives to increase product adoption, usage, and customer engagement. Develop programs and resources that help customers realize the full value of our solutions. QualityAssurance: Monitor and improve the quality of customer interactions and product experiences. Implement standards and processes to ensure consistency and excellence at every touchpoint. Team Leadership & Development: Build, mentor, and … on customer feedback and insights to inform product and process enhancements. Experience designing and launching programs that increase product adoption, usage, and customer advocacy. Proficient in establishing and monitoring qualityassurance standards to ensure consistency and excellence at every customer touchpoint. Strong leadership and team development skills, with a history of building, mentoring, and inspiring high-performing customer experience and More ❯
Equinox House Silver Fox Way, Cobalt Business Park, Newcastle Upon Tyne, England
CYBIT LIMITED
Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech … job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns with and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and … roles within Managed Services Technical Consultancy: The opportunity to deliver complex cloud and IT solutions to existing and new customers Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week All details will be confirmed at interview. Expected Duration 1 Year 5 Months Positions Available 2 Closing Date Wednesday, 13th August 2025 Start Date Wednesday, 20th August More ❯
residential sector, we are now looking to expand the growing specialist MEP Guardian service that we are currently offering, bolster our capability and reach more clients; the MEP Design & QualityAssurance Specialist will be instrumental in accomplishing these goals. Based in our London office, the MEP Design & QualityAssurance Specialist will join a strong and dynamic team that thrives on … our communities, and create a sustainable world. We pride ourselves on providing an open, inclusive and supportive environment for our employees and partners. Joining us as an MEP Design & QualityAssurance Specialist you will have the opportunity to grow professionally while meaningfully contributing to strengthening this stream of work by: Facilitating New Project Delivery. Enhancing Reputation and championing the practice. More ❯
incentives, outbound strategies, and expert coaching. Collaborate with stakeholders to deliver business initiatives, corrective action plans, and reporting. Own the implementation and monitoring of KPIs (conversion rates, contact rates, QA scores, etc.). Manage escalations and customer complaints in line with internal risk and compliance processes. Operational Excellence: Schedule team resources to ensure optimal coverage across commercial operations. Maintain high … investigations. Lead disciplinary processes in partnership with the People Team when required. Ensure processes and customer guidance are followed and risk is mitigated. Operational Excellence: Call monitor and review QA evaluations to identify coaching opportunities. Ensure timely (within 24 hours) and documented feedback on compliance breaches or escalations. Proactively reduce complaint volumes and improve customer sentiment through coaching and feedback … interpreting sales performance data to drive results. Comfortable handling customer escalations and implementing corrective actions. Highly organised and confident managing multiple operational and people responsibilities. Experience with CRM systems, QA tools, and sales enablement platforms (e.g. TalkDesk, Salesforce). Passionate about continuous improvement and personal development - both for yourself and your team. What's it like to work at Zego More ❯
Head of Delivery Location: Remote (UK-based) Position: Full-Time Position Overview We are looking for a hands-on, operationally focused Head of Delivery to lead and continuously improve how we deliver outstanding work to our clients. This role is More ❯
more feature teams, providing clear product direction and fostering continuous improvement. Partner with delivery management (Scrum Master) to optimize resources and collaborate with lead engineers on technical solutions. Guide QA engineers to ensure robust test plans. Co-manage the roadmap backlog, taking full ownership of your product areas. Ship products/features on time, actively using and iterating on them … experiences. Proven track record of launching and iterating on successful software or financial products at scale. Strong leadership, initiative, and results-driven attitude. Excellent collaboration skills with Designers, Engineers, QA, Marketing, Growth, CRM, Compliance, and Legal teams. Clear and concise communicator, adept at sharing key information. Familiarity with API usage and ability to grasp technical concepts. Humble, open to learning More ❯
more feature teams, providing clear product direction and fostering continuous improvement. Partner with delivery management (Scrum Master) to optimize resources and collaborate with lead engineers on technical solutions. Guide QA engineers to ensure robust test plans. Co-manage the roadmap backlog, taking full ownership of your product areas. Ship products/features on time, actively using and iterating on them … experiences. Proven track record of launching and iterating on successful software or financial products at scale. Strong leadership, initiative, and results-driven attitude. Excellent collaboration skills with Designers, Engineers, QA, Marketing, Growth, CRM, Compliance, and Legal teams. Clear and concise communicator, adept at sharing key information. Familiarity with API usage and ability to grasp technical concepts. Humble, open to learning More ❯
A fantastic opportunity has arisen for a person to join a department to assist with the delivery of innovative generative AI data solutions. This role performs the duties of a Data Engineer specialising in generative AI and reports to the More ❯
A fantastic opportunity has arisen for a person to join a department to assist with the delivery of innovative generative AI data solutions. This role performs the duties of a Data Engineer specialising in generative AI and reports to the More ❯
A fantastic opportunity has arisen for a person to join a department to assist with the delivery of innovative generative AI data solutions. This role performs the duties of a Data Engineer specialising in generative AI and reports to the More ❯
Are you a seasoned digital forensics professional ready to take on challenging and impactful investigations? Do you thrive in an environment where every day brings a new case, new technology, and new insights? If so, we want to hear from More ❯
Are you a seasoned digital forensics professional ready to take on challenging and impactful investigations? Do you thrive in an environment where every day brings a new case, new technology, and new insights? If so, we want to hear from More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Alexander Associates Technical Recruitment
Are you a seasoned digital forensics professional ready to take on challenging and impactful investigations? Do you thrive in an environment where every day brings a new case, new technology, and new insights? If so, we want to hear from More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Alexander Associates Technical Recruitment
Are you a seasoned digital forensics professional ready to take on challenging and impactful investigations? Do you thrive in an environment where every day brings a new case, new technology, and new insights? If so, we want to hear from More ❯
Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news: Your New Job Title: Mandarin speaking Project Manager The Skills You'll Need: Native level of Mandarin. Relevant Project Management experience, ideally More ❯
SLR's busy Mine Waste team provides specialist services to the mining industry support on a wide range of services related to the management of tailings and waste rock, ranging from ground investigation, analysis of laboratory and monitoring data, design More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
SLR Consulting
SLR's busy Mine Waste team provides specialist services to the mining industry support on a wide range of services related to the management of tailings and waste rock, ranging from ground investigation, analysis of laboratory and monitoring data, design More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
SLR Consulting
SLR's busy Mine Waste team provides specialist services to the mining industry support on a wide range of services related to the management of tailings and waste rock, ranging from ground investigation, analysis of laboratory and monitoring data, design More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
SLR Consulting
SLR's busy Mine Waste team provides specialist services to the mining industry support on a wide range of services related to the management of tailings and waste rock, ranging from ground investigation, analysis of laboratory and monitoring data, design More ❯