VP Customer Success UK
- Hiring Organisation
- Windward
- Location
- City of London, London, United Kingdom
operational excellence , managing a complex landscape of diverse business lines across the US, EU, UK, and International markets. Core Responsibilities 1. Strategic Leadership & Portfolio Management Segmented Strategy: Oversee a diverse portfolio of 300+ enterprise customers, developing bespoke success strategies for two distinct pillars: Commercial: Energy majors, bunkering, commodity traders … existing customer workflows and technical ecosystems. Value Realization: Define and track "Success Outcomes" for customers, ensuring that maritime intelligence translates into actionable insights for risk management, compliance, and national security. Feedback Loop: Serve as the "Voice of the Customer" to the Product and Engineering teams, ensuring the roadmap ...