we build the ecosystems others only design. Brand and campaign fluency - we create stories that connect and convert. Behavioural and data insight - we decode what really drives decision-making. Marketing-meets-technology muscle - we connect vision to action, and journeys to outcomes. Together, we design systems that turn relationships into revenue - and one-off interactions into lifetime value. JOB … PURPOSE At DEPT, CRM is not a silo or a system - it's a strategic layer that powers growth across marketing, sales, commerce, and service. For that strategy to deliver, it must be executable - through platforms, data flows, tooling, and governance. We're looking for a senior operational and technology leader to shape how we bring CRM strategies to … s CRM proposition across EMEA - spanning campaign operations, journey orchestration, audience execution, and platform tooling. Lead the design, delivery, and governance of the systems that power CRM execution across marketing, sales, commerce, and service use cases. Build and scale CRM operations and martech enablement teams - shaping roles, workflows, and tooling standards. Define best-in-class delivery processes - including orchestration More ❯
Wilmslow, Cheshire, North West, United Kingdom Hybrid / WFH Options
Pets at Home
our passionate CRM team at Pets at Home as a Senior CRM Analyst on a fixed term contract to cover maternity leave. In this pivotal role, youll partner with marketing to deliver smart, insight-led campaigns that drive customer engagement and maximise Return on Investment. This role offers hybrid working (one day per week/fortnight in the office … large-scale data warehouses Proven track record in CRM analytics and campaign measurement Ability to translate complex data into clear, commercial insights Experience with tools like Power BI and SalesforceMarketingCloud (a plus!) A collaborative mindset and mentoring skills We take our inspiration from pets in embracing people from all walks of life, and we value More ❯
view project, the role would provide all technical advice on architecture, user stories, technical specs and DB IM sign-offs Technical lead for all 3rd party solution providers: a) Salesforce b) Booking Bug c) Shopify. Ensure that all OmniChannel products are working together/integrated as needed to allow single consumer tracking and global database. o Technical lead for … China Retail Salesforce integration/WeChatify/Social CRM o Data Management Platform (DMP) technical lead o B2B FMJ/FMD Management CRM (India) technical lead to work with DBIM to ensure that project is delivered + technical specification. o Salesforce Service and MarketingCloud technical lead to take technical ownership for the delivery of new … the development team, i.e. DevOps, coding, code management, and documentation · Provide solutions based on strong technical acumen and technical currency in a variety of technologies · Exposure to Mobile and Cloud application platforms · Ensure the technical activities are aligned with approved architectural designs. · Create technical and strategy documents to articulate the solutions and guide implementations as needed to meet requirements. More ❯