Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills … Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. Ability to prioritise tasks and work under pressure to meet deadlines. High attention to detail, self-motivated More ❯
Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills … Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. Ability to prioritise tasks and work under pressure to meet deadlines. High attention to detail, self-motivated More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills … Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. Ability to prioritise tasks and work under pressure to meet deadlines. High attention to detail, self-motivated More ❯
East London, London, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills … Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. Ability to prioritise tasks and work under pressure to meet deadlines. High attention to detail, self-motivated More ❯
Central London / West End, London, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills … Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. Ability to prioritise tasks and work under pressure to meet deadlines. High attention to detail, self-motivated More ❯
Leeds, West Yorkshire, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills … Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. Ability to prioritise tasks and work under pressure to meet deadlines. High attention to detail, self-motivated More ❯
Leigh, Greater Manchester, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills … Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. Ability to prioritise tasks and work under pressure to meet deadlines. High attention to detail, self-motivated More ❯
Bury, Greater Manchester, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills … Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. Ability to prioritise tasks and work under pressure to meet deadlines. High attention to detail, self-motivated More ❯
Bolton, Greater Manchester, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills … Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. Ability to prioritise tasks and work under pressure to meet deadlines. High attention to detail, self-motivated More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills … Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. Ability to prioritise tasks and work under pressure to meet deadlines. High attention to detail, self-motivated More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills … Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. Ability to prioritise tasks and work under pressure to meet deadlines. High attention to detail, self-motivated More ❯
Birmingham, West Midlands, United Kingdom Hybrid/Remote Options
JWGC
Project Delivery: Work on cloud and infrastructure projects both remotely and occasionally onsite (1 day a month). This includes 365 rollouts, server upgrades, hybrid migrations, and backup and security management. Skills and Qualifications: 5 years of technical experience within an MSP environment or in house IT Department. Strong understanding of Microsoft 365, Azure, Windows Server, Intune, and Hyper … diagnosis and issue resolution. Hands-on with Veeam Backup maintenance, upgrades, and recovery checks. Basic Networking: WatchGuard firewalls, TCP/IP, ports, VLANs, VPNs, routing, switching. Basic Understanding of security frameworks, backup policies, and governance . Confident, articulate communicator with superb client-facing experience. Able to take ownership of escalations and project work. Whats on Offer: to More ❯