Senior IT/Desktop Support Analyst x 2 - New (REFBJ26) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with … the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and verbal communication skills. Good troubleshooting/problem solving skills. Office 365 administration & troubleshooting skills Desktop troubleshooting. Enthusiastic to learn and develop skills. Network & Firewall knowledge and troubleshooting. Windows server administration. Knowledge of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are More ❯
SeniorDesktopAnalyst Top-tier global law firm are seeking an enthusiastic and passionate SeniorDesktopAnalyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 12-month fixed-term contract Highly competitive employee benefits to include … key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy, and corporate policies. SeniorDesktopAnalyst Key Responsibilities: Respond and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and … building authentic relationships at every user interaction Mentor other global team members, junior staff, including IT Service Desk and Digital User Experience Analysts Design and maintain the firm’s desktop environment and related technologies Monitor the effectiveness of support processes and suggest improvements as needed SeniorDesktopAnalyst Skills & Requirements: 5+ years’ experience in an enterprise More ❯
Your new company An Investment Management Firm based in Henley-On-Thames (Need to be able to commute to the office). Your new role SeniorDesktop Support Analyst What you'll need to succeed Excellent customer service and communications skills. Previous experience doing VIP Support/C-Suite support is highly preferable. In-depth experience in … a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment Prior experience in a senior position within a technical role with a consistent record of ownership, accountability, and where you were responsible for delivering solutions to complex problems Up-to-date knowledge of technologies, equipment and software appropriate to More ❯
