SeniorTechnicalEngineer We seek to recruit three individuals who display a flexible approach, excellent communication skills and are effective team players. Position: SIT57 SeniorTechnicalEngineer - Infrastructure and Cloud Services (three positions) Location: Home-based, UK, Nationwide Salary: £40,686 per annum (inner London weighting £3,950 per annum or outer London weighting … you email your application. The Role Reporting to the Infrastructure and Service Desk Manager within the Technology Team, you will work primarily on projects surrounding Azure, Intune & Microsoft 365 technical stack and integrations as the charity continues to adopt more of these technologies. The role will require: Excellent understanding of Microsoft technologies. Excellent understanding of technology security. Excellent understanding … throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs. You may also have experience in areas such as TechnicalEngineer, SeniorTechnicalEngineer, Infrastructure Engineer, Senior Infrastructure Engineer, Infrastructure and Cloud Services Engineer, Infrastructure and Cloud Services Technical Engineer. More ❯
Employment Type: Contract
Rate: £40686/annum Circa £40,686 pa (inner £3,950 pa / outer £2
London, South East, England, United Kingdom Hybrid / WFH Options
NFP People LTD
SeniorTechnicalEngineer We seek to recruit three individuals who display a flexible approach, excellent communication skills and are effective team players. Position: SIT57 SeniorTechnicalEngineer - Infrastructure and Cloud Services (three positions) Location: Home-based, UK, Nationwide Salary: £40,686 per annum (inner London weighting £3,950 per annum or outer London weighting … you email your application. The Role Reporting to the Infrastructure and Service Desk Manager within the Technology Team, you will work primarily on projects surrounding Azure, Intune & Microsoft 365 technical stack and integrations as the charity continues to adopt more of these technologies. The role will require: Excellent understanding of Microsoft technologies. Excellent understanding of technology security. Excellent understanding … throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs. You may also have experience in areas such as TechnicalEngineer, SeniorTechnicalEngineer, Infrastructure Engineer, Senior Infrastructure Engineer, Infrastructure and Cloud Services Engineer, Infrastructure and Cloud Services Technical Engineer. More ❯
Subject - SeniorTechnical Support Engineer - Hands on Lab Equipment - Devon Job Title: SeniorTechnical Support Engineer Benefits: Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location: The role will be primarily working onsite at the Paignton office with occasional requirement to visit customer facilities, worldwide. You … are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: As a Support Engineer, you will leverage your technical expertise as an integral part of the company's mission, to deliver exceptional technical support to their international household name and industry … include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technical information to both technical and non-technical audiences is essential for ensuring customer satisfaction. In addition to providing direct support to customers, you will collaborate with the More ❯
the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately … quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work … and industry best practices. Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction. Triage and resolve technical issues via ticketing systems, phone, and remote sessions. Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams. Identify root causes (code, configuration, or environment), and work with More ❯
by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career As a highly motivated and customer-focused Technical Support Engineer for our global Cortex XSIAM Focused Services team at Palo Alto Networks, you'll be at the forefront of delivering world-class support. We're recognized … as an industry leader for our "first-class support" methodology, and you'll be instrumental in upholding this standard. You’ll provide dedicated technical support, handling incoming inquiries, escalations, phone calls, and emails efficiently and effectively, all while adhering to our defined Service Level Agreements. You won't just react to issues; you'll proactively seek out complex problems … and find their resolutions before they escalate from our clients. Your Impact Deliver a tailored customer experience by working closely with Technical Account Managers to understand clients' business goals and technical environments, with a focus on risk mitigation and network resilience Proactively identify and resolve risks, partnering with engineering teams to reproduce complex issues and drive permanent solutions More ❯
by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career As a highly motivated and customer-focused Technical Support Engineer for our global Cortex XSIAM Focused Services team at Palo Alto Networks, you'll be at the forefront of delivering world-class support. We're recognized … as an industry leader for our "first-class support" methodology, and you'll be instrumental in upholding this standard. You’ll provide dedicated technical support, handling incoming inquiries, escalations, phone calls, and emails efficiently and effectively, all while adhering to our defined Service Level Agreements. You won't just react to issues; you'll proactively seek out complex problems … and find their resolutions before they escalate from our clients. Your Impact Deliver a tailored customer experience by working closely with Technical Account Managers to understand clients' business goals and technical environments, with a focus on risk mitigation and network resilience Proactively identify and resolve risks, partnering with engineering teams to reproduce complex issues and drive permanent solutions More ❯
Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Our methodology is first … class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks and … resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll be More ❯