1 to 25 of 196 Remote/Hybrid Service Delivery Jobs in England

Senior Service Delivery Manager Hybrid – King’s Lynn (2 days per week) £45,000 – £55,000 + benefits Our client is a specialist managed IT provider entering a focused phase of growth. Their service delivery function is strong and now they need a senior operational leader … accountability, and ensuring we remain the partner our clients rely on when it matters most. You will lead multiple operational teams, take ownership of service performance end-to-end, and be the person both clients and internal teams trust when situations become complex or high-pressure. This role requires ...

month contract, with extension thereafter Day Rate: £600-£800 per day (Inside IR35) About the Role We're recruiting an experienced Lead IT Service Delivery Manager on behalf of our leading utilities client to oversee the delivery, performance, and continual improvement of IT services across a complex … regulated organisation. You will lead a team of Service Delivery Managers responsible for ensuring that critical IT services remain stable, resilient, secure, and aligned to operational, customer, and regulatory needs. This role will play a pivotal part in safeguarding essential services that support water quality, environmental compliance, customer ...

Senior Service Delivery Manager – Own the client. Shape the service. Raise the standard £60,000 - £85,000 | London (Hybrid) | Client-facing Some Service Delivery roles are about reporting. This one is about ownership. You’ll take full responsibility for a small number of flagship enterprise clients … will suit you. What’s in it for you? Salary : £60,000 - £85,000 Location : London (hybrid working + client site visits) Scope : Own service delivery for major enterprise/regulated clients Influence : Act as a trusted advisor, not just a delivery manager Growth : Clear progression ...

Service Delivery Coordinator Salary: £33,000 - £37,000 Location: Hybrid (UK-based with travel required) We are working with a fast-growing Managed Service Provider that delivers cutting-edge IT services, business communications, and cyber security solutions to organisations across the UK and internationally. Due to continued … growth, our client is looking to appoint a Service Delivery Coordinator to take ownership of provisioning, project coordination, and service delivery operations. This is a pivotal role, working closely with the Head of Technical to ensure seamless onboarding, delivery, and offboarding of client services. ...

ecosystem. We help organisations secure their business, people, and networks from evolving threats — with a blend of AI-augmented defence, expert analysts, and proactive service delivery. At Cybanetix, we invest in our people and foster a collaborative, supportive working environment where innovation and service excellence thrive. About … Role We are seeking a Service Delivery Manager (SDM) to join an established dedicated client team. You will be a key figure in ensuring that Cybanetix delivers exceptional operational performance for our cybersecurity services to our client. You will manage day-to-day delivery of the account ...

title: Service Delivery Manager (Tier 1 Telecommunications) Days/Hours: Mon-Fri/37.5 Location: Hybrid (potentially on Client sites 2-3 days a week). Reporting to: Service Operations Manager Responsible for: Fulfilling the contractual commitments with the customer, guaranteeing satisfaction for delivery outcomes … accountable for driving aggressive performance management against delivery costs for the account. Job function Reporting to Service Operations Manager the Service Delivery Manager is responsible for ensuring the effective delivery of high-quality services to our tier 1 telecommunications customer and internal stakeholders. The role ...

Service Delivery Lead/IT Coordinator (Ideal for IT Coordinator/IT Support Lead/Service Delivery backgrounds) London, West End | Hybrid (3 days in office/2 from home) 12-month FTC | £60,000 An Engineering/Energy company is looking for an IT Service Delivery Lead to support day-to-day IT operations across the business. This is a hands-off, coordination-focused role, working with internal teams and external IT service providers to ensure BAU support, service delivery, processes, and reporting run smoothly. This role is ideal ...

Description If the following job requirements and experience match your skills, please ensure you apply promptly. IT Service Delivery Lead/IT Coordinator (Ideal for IT Coordinator/IT Support Lead/Service Delivery backgrounds) London, West End | Hybrid (3 days in office/2 from … home) 12-month FTC | £60,000 An Engineering/Energy company is looking for an IT Service Delivery Lead to support day-to-day IT operations across the business. This is a hands-off, coordination-focused role, working with internal teams and external IT service providers ...

Head of Managed Services to lead and evolve a critical, high‐impact managed services function. This is a leadership role with full accountability for service delivery, service desk operations, engineering teams, and ITIL-led service management across a 24×7 UK and nearshore model (UK & Sofia … commercially sound, and delivering an outstanding customer experience. This role is ideal for someone with a strong MSP background who has grown and led service desk and managed services environments at scale. Core Responsibilities Own and deliver the managed services strategy, ensuring the portfolio is scalable, commercially sound ...

Head of Managed Services to lead and evolve a critical, high‐impact managed services function. This is a leadership role with full accountability for service delivery, service desk operations, engineering teams, and ITIL-led service management across a 24×7 UK and nearshore model (UK & Sofia … commercially sound, and delivering an outstanding customer experience. This role is ideal for someone with a strong MSP background who has grown and led service desk and managed services environments at scale. Core Responsibilities Own and deliver the managed services strategy, ensuring the portfolio is scalable, commercially sound ...

Service Delivery Manager Hybrid Working (2 days a week in the office) | Lincoln based - Salary up to £40k plus bonus and benefits We’re currently partnering with a well-established organisation to recruit an IT Service Manager who will play a key role in supporting the delivery of high-quality IT services across the business. This position is responsible for ensuring IT services meet agreed Service Level Agreements (SLAs). You’ll also support service transition activities, ensuring new or updated services are successfully introduced into live operations. In addition, you will help drive ...

receive the tools they need to succeed in an increasingly technology-driven environment. Role Description This is a full-time hybrid role for a Service Delivery Specialist based in Harlow, Essex ,with flexibility to work remotely. Responsibilities include managing service delivery processes, monitoring performance, ensuring customer … technical teams. The role also involves active problem-solving, maintaining communication with stakeholders, and ensuring seamless integration and execution of services. Qualifications Proficiency in Service Delivery Management and Service Delivery processes Strong Analytical Skills to assess and solve complex issues effectively Commitment to maintaining high levels ...

Technical Service Delivery Manager – Microsoft Cloud Shrewsbury (Hybrid) £45,000 – £60,000 + Benefits Recruiting exclusively via Chapman Tate Associates Chapman Tate Associates are proud to be working with a well-established and rapidly expanding organisation that has built a strong reputation delivering modern cloud-first solutions. … they continue to scale, we are recruiting a Technical Service Delivery Manager with deep experience across the Microsoft Cloud ecosystem to support and elevate their service operations. About the Role In this pivotal role, you will be responsible for overseeing the end-to-end delivery ...

Amour Recruitment is seeking experienced Service Delivery Manager who believes great service starts with great people? We’re looking for someone who can lead with empathy, bring structure to complexity, and continuously improve how managed IT services are delivered — for both customers and engineers for our fantastic … client based in Hampshire. This is a pivotal leadership role where you’ll own service performance, customer experience, and the development of their Service Desk and Specialist Engineering teams. You’ll create clarity, consistency, and confidence across service delivery, balancing operational excellence with a genuinely human ...

Service Delivery Analyst Locations available: Peterborough, Manchester, Stoke-On-Trent, Chesterfield (flexible hybrid working). We have offices based in the above locations, however, we are open to largely remote working with the occasional travel to an office. Role Purpose: The Service Delivery Analyst ensures robust … governance and control across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change ...

Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three … Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will ...

Service Delivery Manager Hybrid Working (2 days a week in the office) | Lincoln based - Salary up to £40k plus bonus and benefits Were currently partnering with a well-established organisation to recruit an IT Service Manager who will play a key role in supporting the delivery of high-quality IT services across the business. This position is responsible for ensuring IT services meet agreed Service Level Agreements (SLAs). Youll also support service transition activities, ensuring new or updated services are successfully introduced into live operations. In addition, you will help drive effective ...

Service Delivery Manager Hybrid Working (2 days a week in the office) | Lincoln based - Salary up to £40k plus bonus and benefits We’re currently partnering with a well-established organisation to recruit an IT Service Manager who will play a key role in supporting the delivery of high-quality IT services across the business. This position is responsible for ensuring IT services meet agreed Service Level Agreements (SLAs). You’ll also support service transition activities, ensuring new or updated services are successfully introduced into live operations. In addition, you will help drive ...

become the Operations Director of one of the fastest-growing IT MSPs in the country. Reporting to the Managing Director, you'll own our service delivery engine, leading Service Desk, Regional Technical Teams, and Projects to ensure a seamless, high-quality experience for our customers. This … embed a culture of continuous improvement while ensuring our services meet the evolving demands of the education sector. Role: Operations Director, Director of Service Delivery, Head of Operations, Service Delivery Director, IT Operations Director, IT Service Delivery Director Location: Offices in Oxfordshire and Buckinghamshire. ...

Service Manager - Cheltenham, UK Up to £70,000 Depending on Experience Office in Cheltenham Active eDV required ABOUT THE CLIENT Our client is a well-established technology organisation delivering solutions into highly secure and mission-critical environments across the UK. They are known for investing in their people, fostering … collaboration, and driving innovation in complex technical domains. Due to continued growth, they are looking to appoint an experienced IT Service Manager to support evolving service delivery requirements. THE BENEFITS Flexible working options, including hybrid arrangements Private healthcare and cash health plan Holiday buy and sell scheme ...

Delivery Manager UK Based – Remote/Hybrid Working £85,000 - £95,000 A leading and rapidly growing technology consultancy is seeking an experienced Delivery Manager to join its Service Delivery leadership function. This is a key operational leadership position suited ideally to a candidate with strong … Microsoft Business Central delivery experience and proven people management responsibility. Previous management experience is essential, as the successful candidate will lead multiple delivery teams while ensuring operational stability, quality, and consistent customer outcomes across complex ERP programmes. Delivery Manager Key Responsibilities Provide day-to-day leadership ...

Delivery Manager UK Based – Remote/Hybrid Working £85,000 - £95,000 A leading and rapidly growing technology consultancy is seeking an experienced Delivery Manager to join its Service Delivery leadership function. This is a key operational leadership position suited ideally to a candidate with strong … Microsoft Business Central delivery experience and proven people management responsibility. Previous management experience is essential, as the successful candidate will lead multiple delivery teams while ensuring operational stability, quality, and consistent customer outcomes across complex ERP programmes. Delivery Manager Key Responsibilities Provide day-to-day leadership ...

longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements … making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer ...

scalable, efficient, and high-performing function. This role exists to address increasing complexity across regions, inconsistent processes, and the need to modernise HR service delivery through shared services, automation, and digital enablement. You will lead the design and execution of a global operating model that reduces cost … serve while significantly improving employee experience, data quality, and service reliability. This is a transformation-focused role requiring both strategic thinking and hands-on execution to simplify complexity, standardise processes, and deliver measurable improvements at scale. What you’ll be accountable for Global Operations Leadership ...

testable documentation for software, firmware, and QA teams. The role ensures that product behaviour, workflows, and requirements are well understood across teams, supporting consistent delivery and helping maintain high product quality. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive … Help draft release notes ensuring they accurately reflects delivered functionality and known limitations. Maintain clear records of behavioural changes across product versions. Customer Feedback & Service Delivery Interface Support the collection and analysis of customer feedback and customer experience insights for incorporation into structured requirements. Work with Service ...