London, England, United Kingdom Hybrid / WFH Options
Brunswick Group
Social network you want to login/join with: We are looking for a London based ServiceDeskManager to manage a team of support engineers to provide IT support to the business in our UK, Europe & IMEA offices. The role will provide strong leadership to the support team and will be responsible in making sure the … teams are providing a high level of service to the business. The role requires a good level of hands-on technical understanding to help mentor, inspire and develop the team within their roles and increase their capabilities whilst contributing to the overall service strategy. The role will report to the Group Head of ICT Service Delivery. We … are a key service provider to the business and deliver Internal ICT services to Brunswick colleagues across 27 offices around the world. Our ICT department is made up of several core teams, Service, Infrastructure, Applications and our Programme management office. Working in close collaboration with the ICT Security team, our Security team integrates seamlessly into our processes and More ❯
Kent, Allington, United Kingdom Hybrid / WFH Options
Intec Select Ltd
IT ServiceDeskManager Company: A highly reputable enterprise organisation is currently recruiting an IT ServiceDeskManager with experience working within a client/customer-facing environment, coupled with healthcare industry experience. Our client is paying a basic salary of £57,000 + 3k on call allowance to operate on a fully remote … contract with additional benefits. To be successful, you must have demonstrable capabilites in managing/motivating a servicedesk team, a technical understanding of the 365 suite, and the ability to face off against customers. Opportunity: The ideal candidate will have been running a ServiceDesk, encompassing Service Support and Service Delivery, possess strong … managerial and interpersonal skills, have a technical background and some project management capabilities, preferably with extensive previous experience of working in a managed service or corporate environment. You must be able to demonstrate proven abilities in the leading and managing the team to support a wide variety of IT solutions as part of an end-to-end lifecycle implementation. More ❯
Lenham, England, United Kingdom Hybrid / WFH Options
Intec Select
IT ServiceDeskManager Company: A highly reputable enterprise organisation is currently recruiting an IT ServiceDeskManager with experience working within a client/customer-facing environment, coupled with healthcare industry experience. You could be just the right applicant for this job Read all associated information and make sure to apply. Our client … 3k on call allowance to operate on a fully remote contract with additional benefits. To be successful, you must have demonstrable capabilites in managing/motivating a servicedesk team, a technical understanding of the 365 suite, and the ability to face off against customers. Opportunity: The ideal candidate will have been running a ServiceDesk, encompassing Service Support and Service Delivery, possess strong managerial and interpersonal skills, have a technical background and some project management capabilities, preferably with extensive previous experience of working in a managed service or corporate environment. You must be able to demonstrate proven abilities in the leading and managing the team to support a wide variety of More ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Job Description IT Governance Officer/IT ServiceDeskManager Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers in over 700 business locations. Due to business … note that this is a hybrid role with 3 days in the office and 2 days working from home. Key Responsibilities: There are 4 parts to this role IT ServiceDesk Oversight Compliance and Governance Vendor Management Disaster Recovery and Business Continuity 1. Compliance and Governance: a. Oversee, and maintain compliance with Cyber Essentials Plus and ISO27001 requirements … Vendor Management a. Ensure vendor compliance with SLAs and conduct regular vendor due diligence. b. Oversee the management and performance of IT vendors, ensuring they meet contractual obligations and service levels. 3. Disaster Recovery and Business Continuity: a. Coordinate and conduct regular DR and BCP testing. b. Ensure the bank's IT infrastructure is resilient and capable of recovering More ❯
London, England, United Kingdom Hybrid / WFH Options
Fitch Solutions
Join to apply for the ServiceDesk - Manager role at Fitch Solutions Join to apply for the ServiceDesk - Manager role at Fitch Solutions Fitch Group is currently seeking a EMEA & APAC ServiceDeskManager based out of our London office. As a leading, global financial information services provider, Fitch Group … more about a career in technology and data at Fitch? Visit: https://careers.fitch.group/content/Technology-and-Data/About The Team The Fitch Group Global ServiceDesk is a fast paced, diverse and exciting team with a passion for customer service & technology. The Global ServiceDesk provides 24x5 IT support to … over 6,000 Fitch Group users globally How You’ll Make An Impact Responsible for Incidents, Service Requests, Problems, VIP requests and escalations across UK, EMEA and APAC regions. Mentor and develop the team leaders and their direct reports ServiceDesk management of Major Incidents globally. Partner with Office Manages and key stakeholders on IT support issues More ❯
London, England, United Kingdom Hybrid / WFH Options
Fitch Group
Fitch Group is currently seeking a EMEA & APAC ServiceDeskManager based out of our London office. As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries … more about a career in technology and data at Fitch? Visit: https://careers.fitch.group/content/Technology-and-Data/About the Team The Fitch Group Global ServiceDesk is a fast paced, diverse and exciting team with a passion for customer service & technology. The Global ServiceDesk provides 24x5 IT support to … over 6,000 Fitch Group users globally How You’ll Make an Impact: Responsible for Incidents, Service Requests, Problems, VIP requests and escalations across UK, EMEA and APAC regions. Mentor and develop the team leaders and their direct reports ServiceDesk management of Major Incidents globally. Partner with Office Manages and key stakeholders on IT support issues More ❯