1 to 3 of 3 Service Desk Team Leader Jobs in England with Remote Work Options

DP World are currently recruiting for a Service Desk Team Leader on a remote basis in the UK or Ireland . This role is responsible for overseeing the team, implementing best practices to optimize service desk operations … improving service delivery processes. By leveraging their technical expertise and leadership skills, the Service Desk Team Leader contributes to the overall success of the organization by delivering exceptional customer service and enhancing the customer experience About the Role: Provide … leadership and guidance to the service desk team, ensuring that team members are motivated, engaged, and performing at their best. Conduct regular team meetings, one-on-one sessions, and performance evaluations to assess team performance and provide feedback more »

Service Desk Team Leader Location: Whiteley, Hampshire Looking for an opportunity to make an impact?.. The Role: Reporting into the Head of Customer Enablement, where you will be responsible for the general day to day supervision of the existing Service Desk Team and the achievement of excellent service delivery and productivity. You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team. You will be … a key point of contact for initial escalation for all Service Desk Team members for Technical and non-technical queries. Work proactively to ensure smooth team operations and effective collaboration with other internal/external IT Teams and 3rd Parties. Key Responsibilities more »

IT Support Team Lead/Technical Engineer Team Leader. Pay up to £55,000 (depending on experience) Hybrid working Based in the City of London Managed Service Provider background (preferred) Our client, an awarding with IT MSP based in the heart of the city … of London. They are responsible for supporting some of London's top financial clients. They are looking for an experience IT Support Team Lead to come and join their team and eventually take responsibility for a team of excellent engineers. Whilst reporting into the … key issues and handling VIP communications and issues from our Relationship management team. Key Skills and Experience: Experience in a similar Team Leader role, managing Helpdesk/Service Desk engineers. Previous experience as a hands-on technical engineer/2 nd line Engineer more »