2 of 2 Remote/Hybrid Service Desk Team Leader Jobs in England

delighted to be partnering a London based Technology Consultancy with their recruitment of an IT Service Desk Team Leader, on a permanent basis. The IT Service Desk Team Leader plays a critical role in ensuring … efficient operation of the IT service desk by managing the flow of support tickets and coordinating the activities of the support team. This role will focus on prompt and effective resolution of IT tickets, distributing them to engineers, to be completed on time and ensure updates ...

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding … service to our customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding ...