1 of 1 Remote Service Desk Technician Jobs in England

Tier 3 Service Desk Technician Oldbury Hybrid Working model after 6-month period £30,000 to £35,000 (negotiable depending on experience) Permanent Opportunity The Role As a Tier 3 Service Desk Technician, you will act as an escalation point for complex technical issues … Provide advanced technical support across a range of technologies (servers, networking, cloud platforms) Take ownership of escalated tickets, ensuring timely resolution and excellent customer service Monitor system performance and security, proactively resolving potential issues Assist with project planning and implementation (e.g., migrations, rollouts, upgrades) Create and maintain documentation for … systems, processes, and solutions Collaborate with internal teams and third-party vendors to support service delivery Mentor and support junior service desk technicians Be flexible to attend match day on site response as and when required, paid at time and a half. Requirements Proven experience in a More ❯