1 to 25 of 254 Remote Service Management Jobs in England

Head of Service Management & Operations role is responsible for establishing and maintaining world-class service management practices and operational excellence throughout the organisation. This role drives the implementation of ITIL-aligned service management processes while fostering a culture of reliability, continuous improvement, and customer … centricity. The position involves financial and operational oversight of all service management and operations teams, ensuring transparent service delivery with high availability standards and rapid incident resolution. The role manages and limits operational risk to customers while delivering measurable business value through optimised service operations. ...

Service Delivery Manager – Defence - Urgently Hiring Location: Corsham (Hybrid) Salary: Up to £65,000 + Excellent Company Benefits + YEARLY TAX FREE BONUS Security Clearance: Must hold SC as a minimum and be eligible for DV We are supporting a Defence focused organisation in Corsham that is looking … experienced Service Delivery Manager to take ownership of their IT Service Management function. This is a key leadership role where you will shape how services are delivered across the business and ensure that their internal systems and programmes receive a consistent high quality service. This position ...

services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design … management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers ...

work, a great place to be a customer" Responsibilities, not limited to: To work across the different Sales and Services teams to define Managed Service solutions for our customers (New Business and Contract Renewals). To directly engage with customers and capabilities within the business to propose and design … services. To provide sales support and collaboration with the technical teams, as required throughout the sales lifecycle. To assist in developing and configuring Managed Service solutions across our solution areas of Connect, Cloud, Devices, Modern Workplace and Security, including more complex and cross-solution area deals. Engage directly with ...

work, a great place to be a customer” Responsibilities, not limited to: To work across the different Sales and Services teams to define Managed Service solutions for our customers (New Business and Contract Renewals). To directly engage with customers and capabilities within the business to propose and design … services. To provide sales support and collaboration with the technical teams, as required throughout the sales lifecycle. To assist in developing and configuring Managed Service solutions across our solution areas of Connect, Cloud, Devices, Modern Workplace and Security, including more complex and cross-solution area deals. Engage directly with ...

Service Delivery Analyst Locations available: Peterborough, Manchester, Stoke-On-Trent, Chesterfield (flexible hybrid working). We have offices based in the above locations, however, we are open to largely remote working with the occasional travel to an office. Role Purpose: The Service Delivery Analyst ensures robust governance … control across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change ...

Service Delivery Analyst Locations available: Peterborough, Manchester, Stoke-On-Trent, Chesterfield (flexible hybrid working). We have offices based in the above locations, however, we are open to largely remote working with the occasional travel to an office. Role Purpose: The Service Delivery Analyst ensures robust governance … control across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change ...

Service Delivery Analyst Locations available: Peterborough, Manchester, Stoke-On-Trent, Chesterfield (flexible hybrid working). We have offices based in the above locations, however, we are open to largely remote working with the occasional travel to an office. Role Purpose: The Service Delivery Analyst ensures robust governance … control across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change ...

Exciting Opportunity! Join Odevo as a Service Delivery Manager Odevo continues to redefine residential property management through technology, innovation, and exceptional service. As we scale our digital and operational capabilities across our UK Operating Companies (OpCos), we are strengthening how IT services are delivered, governed, and continuously improved. … looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring reliable, high-quality IT services across Odevo UK. Position: Service Delivery Manager Company: Odevo UK Location: Hybrid – London/UK-based offices Working ...

services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Global Director of Client Services Management to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed … Aviva Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Role Purpose: The Global Director of Client Services Management is a senior leadership role responsible for defining, leading, and evolving the global Client Services Management (CSM/SDM) function across all managed IT services. ...

closely with design and deployment teams. In this customer-facing role, you will engage directly with clients to deliver tailored solutions and ensure seamless service delivery. You will drive the implementation and continuous improvement of operational processes and procedures, maintaining the highest level of service availability. Reporting … Senior Manager Service Operations, you will be a part of the service operations team responsible for assuring business growth through the highest quality performance of all Service Operations activities at Heathrow airport and at their premises. Duties: • Provide proactive maintenance and operational support to internal and external ...

closely with design and deployment teams. In this customer-facing role, you will engage directly with clients to deliver tailored solutions and ensure seamless service delivery. You will drive the implementation and continuous improvement of operational processes and procedures, maintaining the highest level of service availability. Reporting … Senior Manager Service Operations, you will be a part of the service operations team responsible for assuring business growth through the highest quality performance of all Service Operations activities at Heathrow airport and at their premises. Duties: • Provide proactive maintenance and operational support to internal and external ...

Architect to join a dynamic transformation programme within the financial services sector. This is a pivotal contract role focused on shaping, defining, and governing service architecture across a complex technology and business change landscape. You’ll bring deep experience designing scalable, secure, and cost-effective services—working … intersection of architecture, delivery, and operations to ensure service components are fit for purpose and align with enterprise strategy. 🎯 Duties and Responsibilities Define, design, and deliver client operating models and solution-specific service models Conduct structured client assessments across service-related domains, including ITSM maturity and managed ...

Architect to join a dynamic transformation programme within the financial services sector. This is a pivotal contract role focused on shaping, defining, and governing service architecture across a complex technology and business change landscape. You’ll bring deep experience designing scalable, secure, and cost-effective services—working … intersection of architecture, delivery, and operations to ensure service components are fit for purpose and align with enterprise strategy. 🎯 Duties and Responsibilities Define, design, and deliver client operating models and solution-specific service models Conduct structured client assessments across service-related domains, including ITSM maturity and managed ...

career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems … services to support the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here ...

Overview UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect … following: JavaScript, HTML, CSS, XML, SOAP, REST, ideally in ServiceNow Knowledge of multiple ServiceNow applications across the platform - ITSM and more Understanding of Service Management best practice - ITIL Adept and providing and delivering feedback Delivering work using agile methodologies Able to take responsibility for own learning and demonstrate ...

Overview UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect … following: JavaScript, HTML, CSS, XML, SOAP, REST, ideally in ServiceNow Knowledge of multiple ServiceNow applications across the platform - ITSM and more Understanding of Service Management best practice - ITIL Adept and providing and delivering feedback Delivering work using agile methodologies Able to take responsibility for own learning and demonstrate ...

DWP. Digital with Purpose. Join DWP Digital as a Senior IT Service Manager and play a vital role in delivering high-quality integration services in a fast-paced, evolving environment. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? This Senior IT Service Manager is part of the Integration Team within DWP Digital's Service Management function. You'll work in a fast-paced, collaborative ...

DWP. Digital with Purpose. Join DWP Digital as a Senior IT Service Manager and play a vital role in delivering high-quality integration services in a fast-paced, evolving environment. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? This Senior IT Service Manager is part of the Integration Team within DWP Digital's Service Management function. You'll work in a fast-paced, collaborative ...

DWP. Digital with Purpose. Join DWP Digital as a Senior IT Service Manager and play a vital role in delivering high-quality integration services in a fast-paced, evolving environment. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? This Senior IT Service Manager is part of the Integration Team within DWP Digital's Service Management function. You'll work in a fast-paced, collaborative ...

projects Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva Private medical cover from 12 months of service Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Role Purpose: To support and further develop our customer’s Sitecore … Javascript/HTML/CSS in an IIS environment Microsoft SQL developer Stored Procedures and Indexing. Strong customer focused, ensuring the delivery of exceptional service and superior value. Previous working experience using best practice IT Service Management tool sets in relation to effectively handling Customer’s Tickets. ...

high-impact, consultative sales role focused on driving new business growth through strategic lead generation, solution selling, and relationship building across Managed Service Providers (MSPs) and enterprise customers . You’ll leverage your domain expertise in IT Service Management (ITSM) to understand customer challenges, demonstrate the value … through outbound prospecting, targeted campaigns, and strategic networking within the ITSM/MSP sector. Identify and engage key decision-makers across IT, Operations, and Service Management functions. Qualify, nurture, and convert leads into opportunities through a consultative, value-driven approach. Develop tailored engagement strategies leveraging CRM and sales ...

Service Architect Location: Hybrid, 40% onsite - 60% home BARROW IN FURNESS Duration: 26/06/2026 Rate £625 MUST HOLD ACTIVE SC MUST BE PAYE THROUGH UMBRELLA Role Description: The Service Architect is responsible for designing and defining end-to-end IT service solutions that meet … standards. This role ensures that services are scalable, secure, and deliverable within agreed SLAs, while integrating seamlessly with existing processes and technologies. Key Responsibilities Service Design: Develop service architectures that cover infrastructure, applications, and operational processes. Requirements Analysis: Work with stakeholders to capture functional and non-functional requirements ...

title: Service Support Manager Location: Nottingham (Hybrid work available) Salary: £35,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. … organised, detail-oriented, and passionate about delivering excellent IT services? Join a dynamic Service Delivery team as a Service Support Manager and help them ensure their clients receive outstanding support every step of the way. This is a fantastic opportunity for someone looking to grow into a Service ...

S4HANA AM, Asset Management Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide … trust our deep experience and proven approaches - all around the world. Job Summary: Join our team as an Application Consultant specialising in SAP Asset Management, where you will contribute to a variety of projects in the UK. We are seeking a skilled professional with expertise in SAP Asset Management. ...