126 to 150 of 164 Service Management Jobs in England with Remote Work Options

DOE + Bonus + Benefits Role purpose: This is a customer facing role that would suit someone coming from an existing or previous technical service management role. It is a hybrid role combining customer relationship with solution design development and an overall focus on quality of technical design... more »

DOE + Bonus + Benefits Role purpose: This is a customer facing role that would suit someone coming from an existing or previous technical service management role. It is a hybrid role combining customer relationship with solution design development and an overall focus on quality of technical design... more »

s lives. Responsibilities: Drive risk-based approach to solve complex business problems. Provide expert input to functional teams in areas such as Biostats, Data management, Clinical Trial Supply and Logistics, IRT, Pre-clinical, CMC, Clinical Pharmacology, Translational Sciences, Medical Affairs, Commercial, Regulatory Affairs and Companion Diagnostics. Drive change initiatives … of expertise in partnership with functional groups. Contribute to organisational quality and compliance reporting requirements. Prepare and deliver clear, informative and timely reports for service management. Lead and support the development of management reporting on quality key performance indicators. Establish and maintain regular structured interactions with key stakeholders. … Lead and collaborate with management and operational teams to adjust processes, practices as needed to meet business needs. Work with management teams to set quality targets and report against those targets. Collaborate with teams to identify areas for improvement and implement quality assurance measures. Ensure a proactive risk more »

future development of the digital platform and products. Day to day, you will lead the work to develop and refine requirements for platform and service enhancements, delivering innovative solutions and ensuring live services are managed securely and cost-effectively. Key Objectives and Responsibilities: Leadership: Own service design for … platform Contribute to strategic decisions and collaborative culture Improve agile practices and customer-focused design Roadmap Delivery: Lead technology vision and roadmap delivery Project management of platform enhancements and legacy transitions Plan and prioritize resources effectively Manage third-party services and contractors Service Management: Set and manage more »

Service Desk Engineer (Hybrid) - £25,000 - £28,500 - Didsbury Principal IT are working with a well-known award winning travel expert based in Didsbury that are looking for a group IT engineer to join their team. In this role you will play a vital part in supporting the head … office, retail outlets and remote specialist locations across the UK. They are looking for someone who can confidently service staff face to face, share their passion about continuous professional development and has an innovative approach to incorporating new technologies into their operations. You will be responsible for supervising the … network and server infrastructure. You will also be responsible for aligning the IT infrastructure with current and future business requirements. Reporting directly to the service desk manager, the role is hybrid with 3 days in the office based at the carrier office, although visits to their retail stores and more »

will be required to diagnose and repair software and hardware issues with user computers, peripherals and printer/photocopiers. Maintain user accounts across multiple service platforms, dealing with all it queries in a prompt and efficient manner. Install hardware and software on pcs and laptops as directed. Maintain the … following world class vendor certifications in addition to the Information Communication Technician apprenticeship: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT Service Management & Business Processes Key areas covered are: Support Technician Maintenance or repair of systems faults Support for the roll-out of installation and more »

of their end-users within their specialist markets. This organisation is a fully remote company and they are looking for an experienced Head of Service Management who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the public sector … be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. Your new role As the Head of Service Management, you will play a crucial role in leading the IT Service Management (ITSM) practices. Your main responsibility will be to … managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support, and third-party vendor management. Your strategic leadership and collaboration with internal and more »

company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written … help us develop a strong partnership with our customers IT Leadership. The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account … BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops and more »

all phases of a D365FO full implementation Module Implementation Experience: Must have experience implementing the following Finance (General Ledger, Accounts Receivable, Accounts Payable & Cash Management) &Multi-Currency Project Accounting (Project Operations experience is a bonus) Credit Management & Collections Fixed assets Cash & Bank Management Service Management more »

and Senior Information Risk Owner are assured that the strategy is being delivered. The role will be placed within the Information Governance and Records Management Service with a strong link to the Digital Team within the Trust including regular meetings and work reviews relevant to supplier assurance and … Tests are scheduled, reviewed and reports compiled. Attending a variety of meetings as required, including Cyber Security meetings, Information Governance meetings/Steering Group, Service Development meetings. Support in preparing reports. Logging and reviewing SMT Tickets, assisting the Information Governance Team in monitoring, managing and actioning tickets. Maintaining lists … and progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave Extensive Health and Wellbeing support and resources If you work in our community more »

Line and Wagestream. To lead the effective roll out of people information system projects across the Trust. Work closely with the wider workforce and management teams to ensure the successful implementation and utilisation to achieve maximum benefits from adopted systems. To produce effective communications to system users regarding pay … level or equivalent experience (preferably in a computing/IT or Health related discipline) Currently a PRINCE2 Practitioner or equivalent evidence of experience Desirable Service Management qualification Evidence of continuing professional development Knowledge and Expertise Essential Experience of working to and meeting deadlines Good interpersonal/communication skills … audience Desirable Knowledge of NHS data definitions, reporting requirements, sources and flows of NHS information Excellent planning and organisational skills Supplier liaison skills Stakeholder management Experience Essential Responsibility for managing staff Extensive information systems experience preferably covering systems management and service management. (ESR, Allocate Optima/Healthroster more »

Trowbridge, Chippenham, Marlborough. Primary duties Working in a Security Cleared Environment Supporting and maintaining IT services and providing support to users via the IT Service Desk Handle and manage incoming calls to the IT Service Desk and log within the Service Management tool. Ensuring all IT … Incidents and Service Requests are resolved in a fast and efficient manner and recorded to the appropriate level Troubleshooting and fault diagnosis whilst ensuring data integrity is maintained Developing and following procedures for the provision of IT services, within the remit of the IT Desk, in conjunction with the … IT Service Desk Team Leader and IT Service Manager Providing support and guidance to other department members, providing on-site support in regions as required, and coordinating and liaising with other IT Systems Technicians Ensuring Security Operating Procedures and other IT directives are carried out by users Technical more »

and technology to reduce the administrative burden our operational teams face by automating the back office system. You'll also work with the onsite management team to improve the quality and use of data to achieve operational and client requirements. The Digital Transformation Manager will own and rethink back … the implementation of our digital training strategy and deliver operational end-user training. You will support the delivery of a data-driven approach to service management where operational front-line managers have confidence in using Management Information to make better business decisions. Capturing requirements for both system … changes and reporting improvements to ensure both are fit for purpose and are being used as efficiently as possible. Support our teams with service changes, which drive efficiency through routing improvements, using spatial (GIS) technology to assist. Manipulate large datasets to perform service analysis and as part of more »

The Bridge is partnering with a national Utilities business to recruit an IT Knowledge Management SME. The position is full-time/permanent and can be based at our clients offices which are in Berkshire or Hampshire. The role can be predominantly remote with some travel to our clients … offices each month for team building and catch-ups. The IT Knowledge Management SME reports to the Head of Service Management and is part of the Service Management team. - Through the development and management of an effective and comprehensive Service Knowledge Management … role will ensure that the organisation is able to accumulate, manage and leverage knowledge through all aspects of operation and all stages of the service lifecycle. - The role will utilise a strong background in Knowledge Management to own and be accountable for all aspects of the IT Knowledge more »

Service Asset and Configuration Manager My client, an insurance organisation, is looking for a permanent Service Asset and Configuration Manager to join them. You must have experience of setting up a CMDB from scratch. The Service Asset & Configuration Manager plays a pivotal role in the IT Service Management function and ensures that our organisations IT assets and their configuration are understood, accurately documented, and properly controlled. The SACM will establish and maintain an accurate and up-to-date Configuration Management Database (CMDB), and work to provide a solid foundation for change management, incident … identification & resolution, and problem management Key Skills: Good understanding of IT Service Management (ITSM) principles, particularly SACM methodology. Possesses an as a minimum an ITIL Foundation certificate and clear understanding of the Service Value Chain. Extensive experience in IT configuration management or a related discipline. more »

services. They are looking for a Network Engineer with excellent communication skills to develop long-term roadmaps for the organisation. The role Networks Standard Service - Technical Lead is responsible for the overall architecture, high level design and engineering configuration of the Networks Standard Service, working with suppliers and … continually review the technology currency and deployments to assure fit for purpose and performance. This role works from idea (from the business), developing the service high level technical solution through the introduction process, gathering and prioritizing business and customer functional and performance requirements and working closely with Operations, Service Management and Partners to deliver business winning services. They develop the Networks Standard Service technical design by working with the Standard Service Manager, aligned Solution Leads, and the Business to gather functional and performance requirements, determining technical specifications, identifying financial costs to the Networks Standard Service more »

bases in Worcester or Hereford. There is also an expectation of occasional travel to events. Main duties of the job Commission and manage IT service delivery partners, ensuring service delivery contracts and SLAs meet required standards and policies Develop and implement technology strategies to support the ICB and … information security policies and standards Lead on technology-based change and improvement programmes of work including development of business cases, funding bids, planning and management of project and programme teams to deliver Drive innovation and change in order to maintain and improve standards, ensure value for money and fit … solutions, products and services About us This role supports the business in driving transformation as well as value for money in planning, commissioning and service delivery. This role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery. The more »

The ideal candidate should possess a minimum of 3 years experience in this field with strong technical background expertise. A comprehensive understanding of IT service management, cloud computing and Azur, and lead by way of technical ability, complimented byastute Service Deliveryand organised management. providing technical support to … the seamless delivery of IT services, contributing to the overall success and efficiency of the business operations.You will have two years minimum of line management experience in leading a team with preferably NHS backgroundbut notessential. The permanent full-time post is based on 37.5 hours per week in accordance … to oversee the technical support and services team within our DTS team at Mastercall Healthcare. The ideal candidate should possess strong technical expertise, excellent management skills, and a proven track record in managing IT service operations. You will be responsible for ensuring the smooth operation of our IT more »

for professional growth and development? The Server Security & Operations Specialist needs to be a proactive and reliable individual to oversee the security and patch management of around 800 servers across the EMEA region. This role includes remote work and coordination with on-site teams as needed. You will be … role requires daily reporting on server security status, focusing on security and operational efficiency. Key Responsibilities: Collaborate with IT teams locally and internationally, using service management tools to: Identify and fix unpatched and insecure servers and endpoints. Generate daily and real-time security status reports for servers. Ensure … the installation of security tools and agents with the support of an asset management system. Suggest efficiency improvements within the Security Operations team. Assist with asset management, including IT equipment and software licences. Participate in special projects, support departmental leadership, and perform other administrative tasks as needed. Key more »

for professional growth and development? The Server Security & Operations Specialist needs to be a proactive and reliable individual to oversee the security and patch management of around 800 servers across the EMEA region. This role includes remote work and coordination with on-site teams as needed. You will be … role requires daily reporting on server security status, focusing on security and operational efficiency. Key Responsibilities: Collaborate with IT teams locally and internationally, using service management tools to: Identify and fix unpatched and insecure servers and endpoints. Generate daily and real-time security status reports for servers. Ensure … the installation of security tools and agents with the support of an asset management system. Suggest efficiency improvements within the Security Operations team. Assist with asset management, including IT equipment and software licences. Participate in special projects, support departmental leadership, and perform other administrative tasks as needed. Key more »

for professional growth and development? The Server Security & Operations Specialist needs to be a proactive and reliable individual to oversee the security and patch management of around 800 servers across the EMEA region. This role includes remote work and coordination with on-site teams as needed. You will be … role requires daily reporting on server security status, focusing on security and operational efficiency. Key Responsibilities: Collaborate with IT teams locally and internationally, using service management tools to: Identify and fix unpatched and insecure servers and endpoints. Generate daily and real-time security status reports for servers. Ensure … the installation of security tools and agents with the support of an asset management system. Suggest efficiency improvements within the Security Operations team. Assist with asset management, including IT equipment and software licences. Participate in special projects, support departmental leadership, and perform other administrative tasks as needed. Key more »

and support BI platforms Develop and execute queries Ensure data security and compliance Required experience: Need to display evidence of past work in problem management/proactive problem management Prior experience in Service Management or Problem Management Demonstrate proficiency in utilizing ServiceNow as a data more »

Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a … deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high … quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application/infrastructure releases more »

Role: IT Service Architect Day rate: £650 pd - £700 pd (Inside IR35) Duration: 3 - 6 months Location: Remote working with 1 day per week onsite in Warwickshire We are currently recruiting for an accomplished IT Service Architect on a contract basis for a large scale financial services organisation … technologies to align with enterprise models and capabilities. You will be able to demonstrate significant experience in IT architecture, with knowledge of Application Portfolio Management, IT Operations, Service Management, Security, systems, processes, and best practice whilst having a broad experience across all aspects of IT Infrastructure and … service. Skills, knowledge and experience required for the role: Extensive experience in IT Service Management Architecture & Design ServiceNow Configuration and Asset Management Six Rs application portfolio assessment IT Service Discovery Tooling and dependency mapping Migration experience - Ideally experience of migrating services in to Cloud. TOGAF ITIL more »

Senior Service Designer - £650 -£700 per day - Inside IR35 - Hybrid working, 2 days a week on site near Slough - 6 Months initial contract. My client, a leading supplier to the Nuclear energy industry, is seeking a highly skilled Senior Service Designer with a strong background in ITIL service management to join their Digital Workplace Programme. The successful candidate will play a key role in designing and developing service management processes that align with the ITIL framework, ensuring their IT services meet business needs in a cost-effective, resilient, and reliable manner. Responsibilities and Duties … accordance with ITIL guidelines for the Digital Workplace Programme. Collaborate with IT architects, project managers, and other stakeholders to ensure a comprehensive approach to service design. Develop a modern workplace service that empowers colleagues while maintaining appropriate oversight and compliance in a highly regulated, multi-national environment. Create more »