1 to 25 of 73 Remote Service Manager Jobs in England

We have an exciting opportunity for a Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too. Hybrid working is in play for … the successful Service Delivery Manager. Two to three days a week, the SDM will travel to Reigate (Surrey), East Sussex, and Cambridgeshire. On average, the SDM will be able to work from home for two days a week. Extremely ambitious company, and they’re very interested in having individuals … join their team, who are keen to progress and succeed (The vast majority of our candidates have progressed in a short space of time!) Service Delivery Manager - Job Purpose: The Service Delivery Manager is a significantly customer facing role that ensures customers have a More ❯

We have an exciting opportunity to join a purposeful charity as a Digital Service Manager on a permanent, full-time basis. Do you want to make a difference every day? Do you want to lead and shape the future of critical civic tech platforms, supporting democracy and … transparency while working with a passionate, remote team? If yes, then we'd love to hear from you Position: Digital Service Manager Location: Fully Remote (UK-based) Hours: Full time Contract: Permanent Salary: £45,000 - £55,000 per annum (FTE), plus pension (4% employer, 4% employee) Closing … May 2025. We reserve the right to close this vacancy early if enough suitable applications are received. The Role As our new Digital Service Manager, you'll be responsible for the day-to-day running of the organisation's flagship civic platforms: WhatDoTheyKnow , FixMyStreet , TheyWorkForYou , and WriteToThem More ❯

SC Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining … service quality. K ey Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks. Act as a point of escalation for major incidents and ensure timely resolutions. Ensure compliance with SLAs and KPIs, driving continuous improvement in service delivery. Collaborate with cross-functional teams to optimize … IT services and systems. Lead stakeholder communications and ensure customer satisfaction. Requirements: Current SC Clearance Proven experience as an ITIL Service Manager in a secure or sensitive environment. Expertise in ITIL best practices and service lifecycle management. Strong leadership, communication, and problem-solving skills. Ability to More ❯

We are currently recruiting for an Engineering & Service Manager to join the Digital Technology & Change Leadership Team in our Solihull office on a hybrid basis. As an Engineering & Service Manager at nPower Business Solutions (nBS), you will have the opportunity to shape and enhance … nBS serves around 30,000 customers and 250,000 meter points, aspiring to become the top B2B energy supplier in the UK. Engineering And Service Manager Here's what you'll be doing Lead engineering and service management functions in alignment with organizational goals and product … pipelines, automation, and integration of new technologies. Manage infrastructure services for scalability, reliability, and performance. Collaborate with IT Product Leads to align engineering and service delivery with product goals. Accountable for the delivery of operational services, including incident management, problem resolution and SLA adherence. Establish and monitor KPIs for More ❯

Service Delivery Manager – Take Your Career to the Next Level! At Convergence Group, we've spent 20 years building a business that puts customers first. Our mission? To provide ‘Connectivity as a Service' (CaaS) - and we need a Service Delivery Manager to ensure … our customers experience the very best service in the industry. As our Service Delivery Manager, you'll support the Service Delivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WAN Network Products and Services. … Your Role: Make a difference every day! You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service Improvement Plans when needed. Keep your customers happy and coming back for more! Stay ahead with regular meetings and calls, building stronger More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting … as a primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA £55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting … as a primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer More ❯

Service Desk Manager Manchester Hybrid (2 days p/w on site) Up to £55,000 + benefits Harvey Nash are proud to be partnered with a FinTech organisation based in Manchester; who are going through a largescale transformation, and has big plans to grow further at … scale this year. As such, as we are looking to recruit an experienced Service Desk Manager, on a permanent basis. This role will include the flexibility of hybrid working, however to be successful in this role you will be required to be on site in Manchester … days per week. Role Summary: The Service Desk Manager is responsible for leading a 24/7 service desk team, ensuring efficient resolution of incidents and service requests while maintaining high service standards and supporting continuous improvement initiatives. Key Responsibilities: Lead day-to-day More ❯

The Service Desk Manager role within HMCTS Digital and Technology Services (DTS) involves management and leadership responsibilities, providing essential services to our users as part of the Live Operations team. The post holder will have the opportunity to contribute to building and implementing the new digital operating … model for HMCTS, at the heart of the future organisation. The Service Desk Manager is responsible for the operation, support, maintenance and improvement of the DTS Service Desk (1LS) team. This includes ensuring SLAs are continually achieved, and that support is provided by 1LS team for … all current and new HMCTS Digital products. The role reports to the Service Support Lead and will have line management responsibility within the Live Operations team of the Senior Service Desk Analysts (SSDAs) and the Knowledge Manager, as well as indirect line management of the wider More ❯

The role As an IT Service Delivery Manager, you will successfully provide business critical IT support to organisations within a formal ITIL and best practice framework, measured through service SLA's, KPI's, user experience benchmarking and satisfaction surveys to ensure that the highest quality standards … are achieved. You will also be responsible for leading a team of experienced Network Managers across a range of Managed Service Sites. The role will involve travel to client's sites in the south of the UK, as well as frequent travel to our office in Cheltenham, Gloucestershire. As … such the ideal candidate will be based in a commutable distance of Cheltenham. Your responsibilities as a Service Delivery Manager will be: Work to ITIL alignment, ensuring SLAs and all contractual obligations are met across a range of client contracts Deliver change and service improvements in More ❯

Service Delivery Security Manager – 106879 Base Location: Hybrid/UK based (core office in London) plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG EWT function is a cornerstone of our business. We do work that matters to our local business and … regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why join KPMG EWT as a Service Delivery Security Manager? The Service Delivery Security Manager role is in the KPMG UK Information Security function and reports … you be doing? The primary purpose of the role is to enable harmonious delivery of Security Services, by ensuring strong collaboration with the external Service Providers and entire range of KPMG business functions. There are 3 main areas of focus: Manage the security services relationship to protect the delivery More ❯

paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we’re looking for an IT infrastructure and network service manager to join us on our continuous journey of true nourishment purpose | we’re looking for an experienced infrastructure and network service … outsourced partners deliver reliable, secure, and scalable technology services across our estate you will act as the main point of contact for our managed service provider and other infrastructure vendors, ensuring services are fit-for-purpose, cost-effective, and aligned with business needs. you will also lead on service performance, vendor governance, and support project delivery across the estate, including restaurant openings and refurbishments key accountabilities | service governance & operations own the overall performance, reliability, and availability of infrastructure and network services, including wan/lan, connectivity, cloud platforms, and end-user computing govern service delivery from More ❯

paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we’re looking for an IT infrastructure and network service manager to join us on our continuous journey of true nourishment purpose | we’re looking for an experienced infrastructure and network service … outsourced partners deliver reliable, secure, and scalable technology services across our estate you will act as the main point of contact for our managed service provider and other infrastructure vendors, ensuring services are fit-for-purpose, cost-effective, and aligned with business needs. you will also lead on service performance, vendor governance, and support project delivery across the estate, including restaurant openings and refurbishments key accountabilities | service governance & operations own the overall performance, reliability, and availability of infrastructure and network services, including wan/lan, connectivity, cloud platforms, and end-user computing govern service delivery from More ❯

more, great pension schemes and a number of health and wellbeing initiatives to support you. Closing Date: 18 May 2025 About Us Our IT Service exists to deliver an excellent service for its users, enabling world-class teaching, learning and research at our university. We are committed to … our people. Your contribution will help shape the future of education and contribute to ground-breaking projects through IT innovation. The Role The IT Service Manager is responsible for managing the delivery and performance of IT services to meet our objectives. This includes monitoring the delivery of … and applications. This role is permanent, based at the Newcastle-upon-Tyne campus, and offers a variety of attractive benefits including hybrid working. Responsibilities Service Level Management: Owning the Service Delivery lifecycle, ensuring that IT services meet service level agreements (SLAs), key performance indicators (KPIs), and customer More ❯

a team to meet the high standards expected of us and demand the best of ourselves through our values. About the Role The IT Service Delivery Manager is responsible for ensuring IT Service Management processes are enforced and adhered too, including overseeing the daily delivery of … service whether delivered internally or via a 3rd party. The role holder will also act as Major IT Incident Manager and lead on resolving high profile issues, managing, and overseeing recovery actions and coordinating activity to ensure downtime is kept to a minimum. The role also has … operational responsibility for the Remedy Managed Service provided by the incumbent 3rd Party Supplier. Responsibility for supporting project governance on behalf of IT Operations and overseeing project acceptance into service. Key Responsibilities: Ensuring that all ITIL best practice processes for internal services and 3rd party suppliers are implemented, relevant More ❯

a team to meet the high standards expected of us and demand the best of ourselves through our values. About the Role The IT Service Delivery Manager is responsible for ensuring IT Service Management processes are enforced and adhered too, including overseeing the daily delivery of … service whether delivered internally or via a 3rd party. The role holder will also act as Major IT Incident Manager and lead on resolving high profile issues, managing, and overseeing recovery actions and coordinating activity to ensure downtime is kept to a minimum. The role also has … operational responsibility for the Remedy Managed Service provided by the incumbent 3rd Party Supplier. Responsibility for supporting project governance on behalf of IT Operations and overseeing project acceptance into service. Key Responsibilities: Ensuring that all ITIL best practice processes for internal services and 3rd party suppliers are implemented, relevant More ❯

a team to meet the high standards expected of us and demand the best of ourselves through our values. About the Role The IT Service Delivery Manager is responsible for ensuring IT Service Management processes are enforced and adhered too, including overseeing the daily delivery of … service whether delivered internally or via a 3rd party. The role holder will also act as Major IT Incident Manager and lead on resolving high profile issues, managing, and overseeing recovery actions and coordinating activity to ensure downtime is kept to a minimum. The role also has … operational responsibility for the Remedy Managed Service provided by the incumbent 3rd Party Supplier. Responsibility for supporting project governance on behalf of IT Operations and overseeing project acceptance into service. Key Responsibilities: Ensuring that all ITIL best practice processes for internal services and 3rd party suppliers are implemented, relevant More ❯

a team to meet the high standards expected of us and demand the best of ourselves through our values. About the Role The IT Service Delivery Manager is responsible for ensuring IT Service Management processes are enforced and adhered too, including overseeing the daily delivery of … service whether delivered internally or via a 3rd party. The role holder will also act as Major IT Incident Manager and lead on resolving high profile issues, managing, and overseeing recovery actions and coordinating activity to ensure downtime is kept to a minimum. The role also has … operational responsibility for the Remedy Managed Service provided by the incumbent 3rd Party Supplier. Responsibility for supporting project governance on behalf of IT Operations and overseeing project acceptance into service. Key Responsibilities: Ensuring that all ITIL best practice processes for internal services and 3rd party suppliers are implemented, relevant More ❯

Service Delivery Manager - Pensions Senior Consultant Middlesbrough Hybrid Full Time Permanent Ref: 002794 XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. Our vision is to create a vibrant place to work where difference is recognised as a strength … and where talented people can flourish and achieve their highest potential. We are now looking for an experienced and dynamic Service Delivery Manager to join our vibrant Middlesbrough office with flexible, hybrid working. This role would suit someone with previous experience in a similar or managerial pensions … role where they have gained knowledge and experience of technical pensions administrations, people management and delivering client pitches. As a Service Delivery Manager with XPS you will: Assist the Operations Manager with the management and delivery of pension administration services across Public Sectors schemes. Contribute More ❯

Own It : We take responsibility and deliver with integrity. Doo The Extraordinary : We go beyond expectations to achieve the remarkable. About the role As Service Delivery Manager, you will be responsible for ensuring the efficient and effective delivery of our Managed Services offering to our clients. You … will oversee service operations, manage client relationships and ensure our service level agreements are met and exceeded. You will always be looking for ways to continuously improve our service delivery processes. You will serve as the key point of contact for clients, driving customer satisfaction, operational excellence … essential for fostering collaboration and ensuring team and client satisfaction. This role reports into the Chief Operations Officer. Domain Knowledge Strong understanding of IT Service Management (ITSM) frameworks such as ITIL and how to effectively implement and deliver them to clients. Strong knowledge of software development lifecycle, ensuring alignment More ❯

Service Transition Manager - 12 Month FTC Up to £57,000 (depending on experience) Based in Hampshire Hybrid Working Our client is a leading University in South East of England. They are offering an exceptional opportunity to join their Service Transition Team within the IT department on … a 2 year FTC. As a Service Transition Manager, you will own, develop, and champion the Service Transition process, including change, release, and deployment processes. Your role ensures that IT services are operable, recoverable, and maintainable by Service Delivery teams and transition effectively to operational … support. You will lead the transition of major projects into production, ensuring all service governance and support elements are accepted and seamless. Role and Responsibilities: Ensure the successful transition of services and products from development into operational support, enabling the organisation to get the maximum possible value from its More ❯

ServiceNow Service Manager VP Level Permanent - CSDM, ITSM, ITIL, ServiceNow Development - Hybrid Our FX Settlements client is looking for a Senior ServiceNow Service Manager to join them on a permanent basis (VP Level.) Job Responsibilities: Provide strategic oversight and ownership for the design, development … requirements. Work directly with customers to understand business requirements for ServiceNow platform. Manage ServiceNow vendor relationship and developers. Provide knowledge of CMDB and Common Service Data Model (CSDM) concepts and best practices. Summary of Qualifications: Advanced experience in configuring/implementing/developing ServiceNow functionality across ServiceNow modules (cross … techniques Experience implementing integrations of ServiceNow to external systems with knowledge of common integration techniques Design and deployment of CMDB, CMDB discovery and Common Service Data Model (CSDM) concept Experience KPI reporting including CMDB Health (Completeness, Compliance and Correctness) and managing on a monthly/weekly basis. 5 to More ❯

IT Service Continuity Manager Location: Manchester (hybrid 2 to 3 days per week onsite) Rate: £500 to £600 per day via umbrella Legnth: 3 months Role Summary We have an exciting new contract opportunity as a IT Service Continuity Manager. The role will be an initial … risks for IT services. To agree minimum acceptable levels and to plan and prepare for the recovery of IT services. Key Responsibilities Ensure the Service Continuity and Risk documentation is regularly reviewed and maintained Liaise with Technical Architects and Service Delivery Managers, for the review of documentation Develop … and deliver a Service Continuity annual exercise schedule Obtain service recovery assurance from third party Service Providers Identify and govern ITSC related risks, as well as maintaining visibility and awareness of related Risks, Issues, and Improvements Provide support for the Major Incident process Work closely with Problem More ❯

IT Service Continuity Manager Location: Manchester (hybrid 2 to 3 days per week onsite) Rate: £500 to £600 per day via umbrella Legnth: 3 months Role Summary We have an exciting new contract opportunity as a IT Service Continuity Manager. The role will be an initial … risks for IT services. To agree minimum acceptable levels and to plan and prepare for the recovery of IT services. Key Responsibilities Ensure the Service Continuity and Risk documentation is regularly reviewed and maintained Liaise with Technical Architects and Service Delivery Managers, for the review of documentation Develop … and deliver a Service Continuity annual exercise schedule Obtain service recovery assurance from third party Service Providers Identify and govern ITSC related risks, as well as maintaining visibility and awareness of related Risks, Issues, and Improvements Provide support for the Major Incident process Work closely with Problem More ❯

Service Transition Manager - Automotive FTC for 6 months initially to support a platform upgrade. .NET, SQL, Blazor, Azure within the automotive industry. Role - Service Transition Manager Type - Fixed term contract (6 months) likely extension Location - Hybrid, 2/3 days per week in the … office (London, Victoria) Salary - £75,000 pa, pro rata Spec - Key Responsibilities Own and manage the end-to-end service transition process, ensuring the platform is ready for go-live and fully supported post-deployment. Act as the primary interface between engineering, QA, DevOps, operations, support, and other stakeholders … throughout the transition phase. Establish and document all service management processes, support models, SLAs, and early life support arrangements. Ensure operational readiness through the development of handover materials, support documentation, user guides, and training where required. Manage the risks and dependencies associated with platform deployment, coordinating with delivery teams More ❯