Service Manager Jobs in England

Services Manager
UK > England

The median Services Manager salary in England is £55,000 per year, according to job vacancies posted during the 6 months leading to 11 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 450 304 447
Rank change year-on-year -146 +143 +66
Permanent jobs requiring a Service Manager 241 786 587
As % of all permanent jobs advertised in England 0.50% 0.92% 0.65%
As % of the Job Titles category 0.55% 0.97% 0.71%
Number of salaries quoted 189 565 473
10th Percentile £37,500 £36,250 £39,800
25th Percentile £46,250 £42,500 £46,250
Median annual salary (50th Percentile) £55,000 £55,000 £60,000
Median % change year-on-year - -8.33% +7.62%
75th Percentile £68,568 £65,000 £72,250
90th Percentile £84,000 £77,500 £87,250
UK median annual salary £55,000 £53,635 £60,000
% change year-on-year +2.54% -10.61% +9.09%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 43,811 81,137 82,278
% of permanent jobs with a recognized job title 90.57% 94.49% 91.47%
Number of salaries quoted 24,794 60,555 52,271
10th Percentile £30,000 £28,500 £32,500
25th Percentile £41,280 £38,250 £45,000
Median annual salary (50th Percentile) £57,500 £53,500 £60,800
Median % change year-on-year +7.48% -12.01% +1.33%
75th Percentile £75,000 £71,688 £82,500
90th Percentile £97,500 £91,000 £100,000
UK median annual salary £57,443 £52,500 £60,000
% change year-on-year +9.41% -12.50% -

Service Manager
Job Vacancy Trend in England

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Manager in England

Service Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Manager in England.

Salary trend for Service Manager in England

Service Manager
Salary Histogram in England

Salary distribution for jobs citing Service Manager in England over the 6 months to 11 May 2025.

Salary histogram for Service Manager in England

Service Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the England region over the 6 months to 11 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London -48 84 £70,000 +2.94% 119
South East +34 56 £55,000 +10.00% 86
North of England -70 45 £52,500 +10.53% 66
Midlands +11 35 £50,000 -8.51% 55
North West -41 30 £55,000 +15.79% 35
West Midlands +25 23 £50,000 -16.67% 34
South West +37 12 £47,500 -5.00% 39
East Midlands +27 12 £50,000 +25.00% 19
Yorkshire -11 10 £55,000 +10.00% 21
East of England +20 6 £55,000 +29.41% 29
North East +34 5 £29,500 -34.44% 14
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 11 May 2025, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Manager in the job title.

1 147 (61.00%) ITIL
2 116 (48.13%) Service Delivery
3 86 (35.68%) Service Management
4 83 (34.44%) Social Skills
5 77 (31.95%) ITSM
6 72 (29.88%) Microsoft
7 59 (24.48%) Continuous Improvement
8 51 (21.16%) Microsoft 365
8 51 (21.16%) Problem-Solving
9 50 (20.75%) Azure
10 47 (19.50%) Customer Service
11 43 (17.84%) SLA
12 40 (16.60%) Finance
12 40 (16.60%) Incident Management
13 39 (16.18%) ITIL Certification
14 34 (14.11%) Problem Management
15 33 (13.69%) ServiceNow
16 29 (12.03%) Project Management
16 29 (12.03%) Change Management
16 29 (12.03%) Windows
17 28 (11.62%) Analytical Skills
18 27 (11.20%) Mentoring
18 27 (11.20%) Degree
19 25 (10.37%) Microsoft Office
20 24 (9.96%) Active Directory
21 22 (9.13%) Coaching
21 22 (9.13%) Roadmaps
22 21 (8.71%) Process Improvement
22 21 (8.71%) Stakeholder Management
23 20 (8.30%) JIRA

Service Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (3.32%) IIS
2 7 (2.90%) SharePoint
3 6 (2.49%) Microsoft Exchange
4 2 (0.83%) nginx
5 1 (0.41%) Confluence
Applications
1 25 (10.37%) Microsoft Office
2 5 (2.07%) MS Visio
Business Applications
1 1 (0.41%) Dynamics CRM
1 1 (0.41%) Infor M3
1 1 (0.41%) Remedy ITSM
1 1 (0.41%) Shopify
Cloud Services
1 51 (21.16%) Microsoft 365
2 50 (20.75%) Azure
3 20 (8.30%) AWS
4 19 (7.88%) SaaS
5 5 (2.07%) IBM Cloud
6 3 (1.24%) Power Platform
7 2 (0.83%) Amazon CloudWatch
7 2 (0.83%) AWS CloudTrail
7 2 (0.83%) Azure DevOps
7 2 (0.83%) Dynamics 365
7 2 (0.83%) Entra ID
8 1 (0.41%) BlazeMeter
8 1 (0.41%) GCP
8 1 (0.41%) Google Workspace
8 1 (0.41%) Rubrik
Communications & Networking
1 7 (2.90%) LAN
1 7 (2.90%) WAN
2 5 (2.07%) Firewall
2 5 (2.07%) VoIP
3 4 (1.66%) Network Security
3 4 (1.66%) VLAN
4 3 (1.24%) TCP/IP
5 2 (0.83%) VPN
5 2 (0.83%) Wireless
6 1 (0.41%) Cisco Firepower
6 1 (0.41%) DHCP
6 1 (0.41%) DNS
6 1 (0.41%) Internet
6 1 (0.41%) SD-WAN
Database & Business Intelligence
1 9 (3.73%) SQL Server
2 3 (1.24%) Power BI
3 2 (0.83%) Amazon RDS
3 2 (0.83%) MariaDB
4 1 (0.41%) Relational Database
Development Applications
1 20 (8.30%) JIRA
2 2 (0.83%) Eclipse
3 1 (0.41%) Git
3 1 (0.41%) Jenkins
3 1 (0.41%) Postman
General
1 83 (34.44%) Social Skills
2 40 (16.60%) Finance
3 28 (11.62%) Analytical Skills
4 20 (8.30%) Inclusion and Diversity
5 19 (7.88%) Retail
6 11 (4.56%) Law
7 6 (2.49%) Legal
7 6 (2.49%) Telecoms
8 5 (2.07%) Presentation Skills
9 4 (1.66%) Games
9 4 (1.66%) Organisational Skills
10 3 (1.24%) Banking
10 3 (1.24%) Fire and Rescue
10 3 (1.24%) Influencing Skills
10 3 (1.24%) Marketing
10 3 (1.24%) Police
10 3 (1.24%) Public Sector
11 1 (0.41%) Aviation
11 1 (0.41%) Billing
11 1 (0.41%) Health Technology
Libraries, Frameworks & Software Standards
1 9 (3.73%) .NET
2 4 (1.66%) SOAP
3 3 (1.24%) Middleware
4 1 (0.41%) Blazor
4 1 (0.41%) Web Services
Miscellaneous
1 19 (7.88%) Management Information System
2 16 (6.64%) Private Cloud
3 14 (5.81%) Onboarding
4 12 (4.98%) CMDB
5 8 (3.32%) Client/Server
6 7 (2.90%) Data Centre
6 7 (2.90%) Driving Licence
7 6 (2.49%) Legacy Systems
8 5 (2.07%) Enterprise Software
9 4 (1.66%) CCTV
9 4 (1.66%) IoT
10 3 (1.24%) Foreign Exchange (FX)
11 2 (0.83%) Cyber Defence
11 2 (0.83%) EPoS
11 2 (0.83%) iPhone
11 2 (0.83%) Mobile App
11 2 (0.83%) Mobile Games
11 2 (0.83%) NHS
11 2 (0.83%) Product Ownership
12 1 (0.41%) Virtual Team
Operating Systems
1 29 (12.03%) Windows
2 13 (5.39%) Windows 10
3 6 (2.49%) Mac OS
4 5 (2.07%) Linux
5 3 (1.24%) Windows Server
6 1 (0.41%) Android
6 1 (0.41%) Apple iOS
Processes & Methodologies
1 147 (61.00%) ITIL
2 116 (48.13%) Service Delivery
3 86 (35.68%) Service Management
4 77 (31.95%) ITSM
5 59 (24.48%) Continuous Improvement
6 51 (21.16%) Problem-Solving
7 47 (19.50%) Customer Service
8 40 (16.60%) Incident Management
9 34 (14.11%) Problem Management
10 29 (12.03%) Change Management
10 29 (12.03%) Project Management
11 27 (11.20%) Mentoring
12 22 (9.13%) Coaching
12 22 (9.13%) Roadmaps
13 21 (8.71%) Process Improvement
13 21 (8.71%) Stakeholder Management
14 20 (8.30%) People Management
15 19 (7.88%) Risk Management
16 18 (7.47%) Agile
17 17 (7.05%) Configuration Management
Programming Languages
1 5 (2.07%) SQL
2 1 (0.41%) PowerShell
Qualifications
1 39 (16.18%) ITIL Certification
2 27 (11.20%) Degree
3 8 (3.32%) Azure Certification
3 8 (3.32%) Security Cleared
4 7 (2.90%) ITIL Foundation Certificate
5 6 (2.49%) SC Cleared
6 4 (1.66%) CISSP
7 3 (1.24%) BPSS Clearance
7 3 (1.24%) DBS Check
7 3 (1.24%) DV Cleared
7 3 (1.24%) PMI Certification
7 3 (1.24%) PMP
8 2 (0.83%) CCSAS
8 2 (0.83%) CREST Certified
9 1 (0.41%) Computer Science Degree
9 1 (0.41%) ISTQB
9 1 (0.41%) ISTQB Advanced Certification
9 1 (0.41%) ISTQB Foundation Certification
9 1 (0.41%) Master's Degree
9 1 (0.41%) SANS
Quality Assurance & Compliance
1 43 (17.84%) SLA
2 8 (3.32%) QA
3 7 (2.90%) GDPR
4 6 (2.49%) Data Quality
4 6 (2.49%) ISO/IEC 27001
5 4 (1.66%) Accessibility
6 3 (1.24%) PMO
7 2 (0.83%) Actionable Recommendations
7 2 (0.83%) ISO/IEC 17025
7 2 (0.83%) NCSC
7 2 (0.83%) NIST
8 1 (0.41%) COBIT
8 1 (0.41%) ISO 22301
System Software
1 24 (9.96%) Active Directory
2 1 (0.41%) Virtual Desktop
2 1 (0.41%) Virtual Machines
2 1 (0.41%) Virtual Servers
2 1 (0.41%) VMware Infrastructure
Systems Management
1 7 (2.90%) Microsoft Intune
2 3 (1.24%) Terraform
3 2 (0.83%) SCCM
4 1 (0.41%) Autotask
4 1 (0.41%) FortiGate
4 1 (0.41%) NetBackup
Vendors
1 72 (29.88%) Microsoft
2 33 (13.69%) ServiceNow
3 11 (4.56%) Cisco
4 8 (3.32%) Oracle
5 5 (2.07%) IBM
5 5 (2.07%) LogicMonitor
5 5 (2.07%) Meraki
5 5 (2.07%) SolarWinds
5 5 (2.07%) Veeam
6 4 (1.66%) Apple
6 4 (1.66%) Sun
7 2 (0.83%) Google
7 2 (0.83%) Intapp
8 1 (0.41%) Guidewire
8 1 (0.41%) Infor
8 1 (0.41%) Palo Alto
8 1 (0.41%) Sitecore
8 1 (0.41%) Snow
8 1 (0.41%) Tenable
8 1 (0.41%) Zerto