76 to 100 of 201 Service Manager Jobs in England

our passengers experience. Whats the purpose of role: The successful Team Manager will be responsible for effectively managing all elements of the Service Delivery process to ensure that standards are preserved. This role is integral to achieving the required levels of performance against set KPIs using effective … to compliance standards and processes Build customer relationships which help meet business needs whilst providing expert knowledge to customers on operating processes Ensure the Service Delivery operation complies with all legislation, company and customer requirements Investigate, analyse and implement corrective actions to resolve problems across all areas of the … levels An understanding of Food Safety and Health and Safety regulations A flexible, positive approach with a drive for continuous improvement Knowledge of operational Service Delivery processes LGV C (Class 2 preferred)Knowledge of CAA processes and standards of compliance What youll show: Developing strategies Articulating Information Meeting Timescales more »

Service Manager Service Manager/Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Service Manager to support their UK customer base, taking responsibility for … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would be … advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact RyanOatley@SpectrumIT.co.uk or more »

needs. This role form a critical part in the delivery of these services to the Bank’s business areas. The role sits within the Service and Infrastructure Division in TechnologyJob descriptionThis is a people management role. You will be responsible for day to day management of the team and … this role will lead the Operational Readiness Team through the final phase of the RTGS Renewal Programme in 2024, before transitioning into the Technology Service Manager aligned to the running of our dedicated Critical National Infrastructure (CNI) RTGS payments platform.As the Operational Readiness Manager with … direct reports, you will be accountable for ensuring that the Programme approach aligns with the broader Technology Service Introduction process, project teams understand the Service Introduction requirements and all support functions are aware, prepared and capable of supporting all new services deployed. You will have the ability and more »

The Service Manager UK & Ireland manages a team of Field Service Engineers and Service Support administrators to deliver the highest technical standards and quality in the assistance and support we provide to our customers. Candidates should be located in the Greater Birmingham area . Responsibilities … Team Management: Manage the Service team covering UK & IRELAND region ensuring adequate service coverage based on the installed based density in all regions. Able to assess and report on staff capabilities and performance, following and abiding by Company policies and processes. Manage a team of FSEs working nationally … and Service Support staff based in Birmingham, reviewing their annual performance according to the Global Compensation policy and Rewards cycle. Organize workload of Service Engineers and shifts/on duty weekends for chains support, ensuring optimization of resources/time to repair/travel time. Overview quality improvement more »

Job Title: STG Service Delivery ManagerDo you want to help build a dynamic administration function supporting busy and growing account teams delivering exciting new technology solutions for some of the biggest insurance companies in the world?Do you have the experience to bring new ideas and approaches to create … and management processes for new contracts leading to contract execution and then supporting the ongoing management of the account. Aon is currently recruiting a Service Delivery Manager to join our team in London. The Service Delivery Manager will be primarily responsible for:Processing new … team and are passionate about helping our colleagues and clients succeed.What the day will look likeAs the Strategy and Technology Group’s (STG’s) Service Delivery Manager, you will work with STG’s Risk team and Aon’s Legal, Compliance and Data Privacy teams to support STG more »

Fire & Security Role: Are you a Service Manager ensuring financial budgets are achieved? Paying up to £65k What can you expect as an employee: Market leader in the Automation industry Progressive company & Position Up to £65k + Fantastic benefits package About the role: Our client is a … multimillion turnover company and a market leader in the supply and service of high security gates, barriers and access control systems. Due to year-on-year growth they are seeking a Service Manager to take overall responsibility of the After Sales Department. You must possess an … opportunity to work at a company that invests in R&D and its staff. Main duties Manage all day-to-day aspects of the service function of the business, from initial client call for assistance through to invoicing if appropriate. Finance: Ensure financial budgets are achieved. Review Invoicing, contracts more »

Lead Service Engineer/Service Manager (Fire Safety Systems) Basic Salary Up to £55'000 + Car Allowance + Excellent Company Benefits Manchester, Greater Manchester (Commutable from: Stockport, Oldham, Rochdale, Bury, Bolton & Surrounding Areas). Home-Based/Hybrid Working Options Available. 6 Months Minimum Initial … Contract, Potential to Become Permanent. Are you Lead Service Engineer or Serv... APCT1_UKTJ more »

VMU Service Manager Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Location: Reading (Fleet VMU site), Berkshire Salary: Competitive salary & Bonus opportunities available. Hours: Monday to Friday, 45 hours per week. Flexibility required. Benefits Working for … an official UK Best Workplace and a UK Best Workplace for Development. Working with our award-winning team we have been named 'Service Provider of the Year' at theWhatVan? Awards 2022and winn... JBLK1_UKTJ more »

Job Title: IT Field Service Manager Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead … and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote … locations, ensuring uniform support across all sites. Provide onsite holiday cover across UK client sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical more »

fast, flexible, and innovative solutions. Come, be a part of our journey to redefine media! The Role: We are looking for a dynamic European Service Desk Manager to head our Service Desk function and lead our European IT Service Desk teams. In this role, you … in our London Head Office, you will embark on an exciting journey to enhance our support services to a global standard. As the European Service Desk Manager, you will lead efforts to unify Service Desk teams across Europe, fostering a collaborative culture and operational excellence. Your … daily operations, refining processes, and promoting a proactive, customer-centric approach. With a focus on continuous improvement, you will spearhead initiatives to enhance our service delivery capabilities and stay abreast of industry trends. What You'll Be Doing: European Team Management: Lead and unify Service Desk teams, setting more »

Job Description:As a Service Delivery Manager you will be supporting the delivery of a comprehensive portfolio of intelligent Cyber Security services and solutions to a client-base that spans a wide range of different industries. Working as part of a team, successful candidates will share our … values and have an interest in working with the latest technologies to provide exceptional customer service in support of our clients.This is an excellent opportunity to join one of the UK’s leading aerospace companies. To support you in this role, we offer our award-winning flexible benefits plan … having wonthe Best Flexible Working Policy Award, Best Flexible Benefits Strategy and Best Flexible Benefits Plan in 2023.What you’ll do as a Service Delivery Manager:The successful candidate will co-ordinate the activities required to deliver Cyber Security Services to customers as part of Leonardo’s more »

Your New role National Highways have an exciting opportunity for an Assistant Service Delivery Manager to join our Lighting and Electrical Maintenance team in the East Region. Within this role you will be supporting the Service Manager (Lighting and Electrical) with the delivery of more »

White Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act … as the main conduit between the service desk and other service management process leads to ensure the service desk is kept aware of all updates to allow the service desk team to manage tickets and customer expectations accordingly. Key Skills/Experience: At least 5 years … experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (e.g. Excel, PowerPivot, PowerBI more »

IT Incident and Service Request Manager £60,000-£65,000 City of London Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who are … are going through a global transformation programme with significant investment behind them. Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management. What we are looking for: Extensive ITIL experience Experience across broad incident management … not only major incident management) and service request management Exceptional communication and stakeholder management skills What we are offering: 26 days holiday with an option to buy an additional 5 days. Company sponsored Pension Scheme with a 5% employer contribution. Private Healthcare scheme. Professional development (company paid qualifications). more »

Location: LondonSalary: 70K- 120K per YearContract: PermanentType: Full TimeReference: VAC-1100550-LK 6_1715789063Posted: May 15, 2024About the role of Senior Technical Services ManagerWe have an exciting new opportunity to join a main contractor within their Data Centre Division as more »

for an End User Services Operations Manager to join them during an exciting period of transformation. You’ll be delivering end user service operations and ITIL operational processes (incident, problem, change, request, event), leading on activities and operational procedures to resolve incidents. You’ll also deal with … service restoration for end user incidents and degradations in service, alongside operational command and control through compliance and focus on reduced incidents and fast recovery of services, including operational management of all end user vendors. The role: Ensure service delivery remains aligned to business needs by engaging … accreditations Use a strategic lense to ensure that the approach to delivering services takes the best advantage of market capability, driving efficiency and continual service improvement Track and report on all services being delivered and assess supplier performance Ensure all services have a robust support model to be able more »

Technical Services Manager – Liverpool Street - £70,000 Location: Liverpool Street Salary: £70,000 Hours – Monday to Friday Days 8AM – 5PM An excellent opportunity has arisen with one of my clients who are looking for an Technical Services Engineering Manager on a Critical Banking Environment based in … Liverpool Street. Preferably electrically biased, you will manage a team of supervisors and engineers to ensure service level agreements and key performance indicators are being met and that compliance and health and safety indicators meet and exceed the client's expectations. You will also provide technical support and act … Generation of periodic technical reports detailing the activities and issues relevant to the Data Centre. Communicate any lessons learnt from project implementations. Ensure all service partners and specialist sub contactors adhere to strict service guidelines and maintain the Service Level Agreement metrics. Requirements: Excellent knowledge of the more »

Techniques used extensively across the Construction and Estate Maintenance Industry to BAE Systems, improve effectiveness and efficiency of operations, data handling and exchange and service deliveryLeadership of the Technical Library and Information Services team and provision of seamless integration across our Digital Media Systems and Services within the AV … the Digital Transformation effort, bringing cutting-edge systems, operations, tools, and techniques from the Construction and Estate Maintenance Industry to enhance effectiveness, efficiency, and service delivery across our organization. This role offers a unique opportunity to drive innovation and make a significant impact on how we handle data, exchange more »

have a specialism in hard services and are looking to join an exciting mixed-use shopping centre? You could be the new Technical Services Manager of one of the largest shopping centres in the East Midlands , playing a key role in the senior leadership team onsite. You would … the UK & worldwide. Your responsibilities will be: Technical services leadership and management across the entire shopping centre. Full accountability for the technical side of service charge budgets, CAPEX, and OPEX. Manage the M&E service providers, oversee shop fits, and ensure Health & Safety compliance. This role offers the … including those at site level and within the asset management team. Self-motivated, with strong leadership and communication skills, while being committed to customer service excellence & NEBOSH qualified. The budget for this role is up to £62,000 dependant on experience, with supporting benefits package. If the role intrigues more »

Professional Services Resource Manager Southampton Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional … services to the customer base. The PS Resource Manager is responsible for planning and coor... APCT1_UKTJ more »

collaborate to push the boundaries of tech while keeping client needs front of mind. The next step in your career starts here! Technology Services Manager Responsibilities: · Accountability for the UK technology solutions P&L · Leading a team of professional services staff in the UK, in order to provide … improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely resolution · Create and implement standardized, auditable processes for the EMEA Technology Services delivery more »

Are youa natural leader with fantastic interpersonal skills? Can you ensure that a high level of service is delivered? As a Support Services Manager, you will be responsible for delivering a wide range of services safely and in accordance with the contract. If your skills, experience, and more »

an established Facilities Management Service Provider that has an impressive portfolio of clients nationwide. It is currently looking to hire a Technical Services Manager for a Healthcare contract in Bury St Edmunds. As the Technical Services Manager, you will be responsible for ensuring the delivery more »

Anderselite are currently recruiting for a Technical services Manager for a permanent opportunity with a leading property management and real estate services firm based in London. You will be responsible for conducting energy management audits, developing improvement plans, and managing the execution of small-scale engineering projects across more »

Role: Service Desk Manager (Permanent) Location: London/Hybrid (3 days per week) Start: ASAP Salary: £60-65k Our market leading household name is looking for an experienced Service Desk Manager with significant team leading experience for a major Desktop Transformation initiative. Responsbilities … Develop customer journey for user base when enaging with IT Service Managing operations of 2nd Line team Develop relationships with the business to drive forward all desktop transformation activities Key Skills Strong background as a Service Desk Manager or running modern desktop environments Team Leadership and … skills Strong working knowledge of ITIL and ideally certified Experience with ITSM tools Strong knowledge of Modern Desktop, End User Computing (EUC) Endpoint Manager SCCM Benefits Pension of up to 12% 28 days holiday Life Assurance Private Medical Insurance Bonus scheme Please send CV in the first instance. more »