Job summary This is an exciting opportunity for an experienced ServiceTransitionManager to join us and lead the transition of new digital systems and services into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in ServiceTransition with strong knowledge … of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a highly successful team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA. Main duties of the job The post holder will act as the lead for the ServiceTransition across all Digital & RSP services within Health Research Authority. This role will sit within Service Delivery team of HRA and will have direct accountability for ensuring the effective transition of new systems and services More ❯
Newcastle Upon Tyne, United Kingdom Hybrid/Remote Options
Health Research Authority
Job summary This is an exciting opportunity for an experienced ServiceTransitionManager to join us and lead the transition of new digital systems and services into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in ServiceTransition with strong knowledge … of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a highly successful team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA. Main duties of the job The post holder will act as the lead for the ServiceTransition across all Digital & RSP services within Health Research Authority. This role will sit within Service Delivery team of HRA and will have direct accountability for ensuring the effective transition of new systems and services More ❯
Job summary This is an exciting opportunity for an experienced ServiceTransitionManager to join us and lead the transition of new digital systems and services into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in ServiceTransition with strong knowledge … of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a highly successful team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA. Main duties of the job The post holder will act as the lead for the ServiceTransition across all Digital & RSP services within Health Research Authority. This role will sit within Service Delivery team of HRA and will have direct accountability for ensuring the effective transition of new systems and services More ❯
Job summary This is an exciting opportunity for an experienced ServiceTransitionManager to join us and lead the transition of new digital systems and services into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in ServiceTransition with strong knowledge … of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a highly successful team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA. Main duties of the job The post holder will act as the lead for the ServiceTransition across all Digital & RSP services within Health Research Authority. This role will sit within Service Delivery team of HRA and will have direct accountability for ensuring the effective transition of new systems and services More ❯
Telford, England, United Kingdom Hybrid/Remote Options
Undisclosed
Role Title: SAP Service Design and TransitionManager Duration: 6 month contract Location: Telford, Hybrid 2/3 days onsite Rate: up to £448.88 p/d Umbrella inside IR35 Role purpose/summary The SAP IT Service Design and TransitionManager is responsible for ensuring new and modified IT services are designed, validated … and transitioned into the live environment in a structured, efficient, and risk-mitigated manner. This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Core Responsibilities: Service Design & Readiness Coordinate the design of new or changed services, ensuring they meet functional and … non-functional requirements. Ensure all service design packages (SDPs) are complete, accurate, and approved. Validate that services are designed for operability, supportability, scalability, and compliance. Transition Management Plan and manage servicetransition activities across the full lifecycle, ensuring minimal disruption to existing services. Ensure new services or changes are seamlessly transitioned into Live operations, meeting performance More ❯
Service Design and TransitionManager is required to support the full life cycle of service introduction, from planning and design through to knowledge transfer, validation, and early life support. You will be responsible for: Defining servicetransition plans. Leading Knowledge Management activities, including creating knowledge transition plans, scheduling and delivering knowledge transfer workshops … and ensuring complete and accurate transfer from development teams. Defining service requirements. Developing a robust service support model with active stakeholder engagement. Designing, constructing, and facilitating Service Process Testing, ensuring all service processes are validated through structured rehearsal and testing approaches. Defining Early Life Support plans and criteria, and managing ELS dashboards. Managing service progress … reporting, overseeing meeting and workshop actions, and delivering service rehearsals. Supporting the development of service agreements. Supporting project documentation and governance activities. Required Experience Proven background in Service Design and Transition within complex, structured environments. ITIL v4 certification. Demonstrated experience running service and knowledge transition workshops. Ability to define service requirements and build More ❯
Your role as ServiceTransitionManager will be to lead on the planning and execution of transitioning end user services, driving success through effective cooperation with various stakeholders and operational teams. Salary: up to £65,000 + discretionary bonus + excellent benefits Location: North West, UK (2-3 times a month in office) You’ll be joining … a multinational organisation, landing in a growing team with a truly collaborative environment and countless opportunities to grown within! Key Responsibilities: End-to-end ServiceTransition (Creation, design, build and run) Own the servicetransition activities, aligning closely with programme and operational teams to agree transition plans. Coordinate programme and operational resources to ensure readiness … smooth handover and take-on of services. Develop and maintain trusted and effective relationships with a range of internal and external stakeholders. Ideally you’ll have: Extensive experience in service artefact creation, build and stage gate aspects of technical transition. Proven experience of Project and Programme delivery – particularly the implementation of systems, infrastructure and services into production/live More ❯
Your role as ServiceTransitionManager will be to lead on the planning and execution of transitioning end user services, driving success through effective cooperation with various stakeholders and operational teams. Salary: up to £65,000 + discretionary bonus + excellent benefits Location: North West, UK (2-3 times a month in office) You'll be joining … a multinational organisation, landing in a growing team with a truly collaborative environment and countless opportunities to grown within! Key Responsibilities: End-to-end ServiceTransition (Creation, design, build and run) Own the servicetransition activities, aligning closely with programme and operational teams to agree transition plans. Coordinate programme and operational resources to ensure readiness … smooth handover and take-on of services. Develop and maintain trusted and effective relationships with a range of internal and external stakeholders. Ideally you'll have: Extensive experience in service artefact creation, build and stage gate aspects of technical transition. Proven experience of Project and Programme delivery - particularly the implementation of systems, infrastructure and services into production/live More ❯
Stevenage, Hertfordshire, United Kingdom Hybrid/Remote Options
Morgan Philips Group
ServiceNow (ITSM) Transition - ITSM "Project Manager" - 550 pay per day - paid through an umbrella (Inside IR35) Start 17th of November (ESSENTIAL) Six-month contract - in Stevenage/plus some home working - so must be flexible! Key Responsibilities: Plan and execute the smooth transfer of ITSM services from one Managed Service Provider (MSP) in to another (including both … standing up an 'in group' ITSM tool, and the supporting tooling). Develop ITSM (ServiceNow) transition plan, coordinate with all stakeholders, and set a clear roadmap for the migration. Implement the transition to minimise disruption to group operations and ensure all necessary services remain available throughout the process. Oversee the secure migration of all data and infrastructure and … you'll be required to manage project budgets, tracking them responsibly and providing regular transparent updates. Skills and Experience: Extensive experience in managing complex IT projects, specifically those involving transition or transformation of ITSM services, MSP transitions, and ITSM tooling ( ServiceNow essential ) implementations. A strong understanding of ITSM frameworks (such as ITIL). A strong understanding of IT serviceMore ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid/Remote Options
Morgan Philips Specialist Recruitment
ServiceNow (ITSM) Transition - ITSM "Project Manager" - £550 pay per day - paid through an umbrella (Inside IR35) ***Start 17th of November*** (ESSENTIAL)Six-month contract - in Stevenage/plus some home working - so must be flexible! Key Responsibilities: * Plan and execute the smooth transfer of ITSM services from one Managed Service Provider (MSP) in to another (including both … standing up an 'in group' ITSM tool, and the supporting tooling). * Develop ITSM (ServiceNow) transition plan, coordinate with all stakeholders, and set a clear roadmap for the migration. * Implement the transition to minimise disruption to group operations and ensure all necessary services remain available throughout the process.* Oversee the secure migration of all data and infrastructure and … you'll be required to manage project budgets, tracking them responsibly and providing regular transparent updates. Skills and Experience: * Extensive experience in managing complex IT projects, specifically those involving transition or transformation of ITSM services, MSP transitions, and ITSM tooling ( ServiceNow essential ) implementations. * A strong understanding of ITSM frameworks (such as ITIL). * A strong understanding of IT serviceMore ❯