Senior Customer Success Manager New London, England, United Kingdom
- Location
- Greater London, England, United Kingdom
dynamically in a fast-paced startup environment. You need to obsess over customer experience and adopting top tier CS practices, alongside unparalleled organisation and communication skills. In addition, we’re prioritising: 4+ years of experience in Customer Success or Account Management, preferably in a SaaS environment Proficiency with Salesforce (SFDC … complex workflows. Demonstrated ability to navigate difficult conversations while preserving strong customer relationships Growth mindset with a proactive approach and bias for action Excellent communication, listening, facilitation, and negotiation skills Ability to work autonomously on projects and initiatives Strong data analysis, time management, organizational, and prioritization skills Footer ...