Junior IT Helpdesk Support Assistant
- Hiring Organisation
- Back TO Work
- Location
- Nottingham, Nottinghamshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £26000/annum
technical problems. Full training will be provided, making this an ideal opportunity for someone who has a passion for technology and strong customer service skills but may not yet have extensive technical knowledge. Key Responsibilities Provide first-line support to customers via phone, email, and ticketing systems. … mobile devices. Follow company procedures and service level agreements (SLAs). Required Skills & Qualities An interest in technology and IT support. Excellent communication and customer service skills. Positive attitude and willingness to learn. Good problem-solving abilities. Strong attention to detail. Ability to remain calm and professional when assisting ...