St. Albans, Hertfordshire, South East, United Kingdom
Premier Foods
look like, who they love or what they believe in. Our culture is one where everyone is welcome. Job description: As our next Technical SupportAnalyst , you will be instrumental in providing localised, highly skilled, technical on-site support. You will be driving the success of our technical … to develop and maintain effective business relationships. Ability to adapt to changing use of technology and the ability to travel throughout the UK to support other sites when required. At Premier Foods, we champion fresh ideas and agile thinking. We believe in creating a truly Great Place to Work … each day. Please note this role is based 5 days on site at our St Albans office. The Key Requirements... Provide highly skilled technical support and become the focal point for all site-based user issues and requests Develop a deep knowledge and understanding of existing systems and technology more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Saria
approaching £280 million and employs around 1,000 people at 19 sites across the country The Position Applications are invited for a Junior IT SupportAnalyst). This is a full-time permanent position working 40 hours each week Monday to Friday, reporting to the Group IT Manager. … As a Junior IT SupportAnalyst, the duties and responsibilities will vary based on the IT Departments requirements but will include: Supporting the IT Team, following direction and duties as designated by the Head of Information & Digital Services & Lead Analysts (Training, Scoping and Troubleshooting). Diagnosing and resolving … for users. Administrating user access, create new users and ensure user requirements are met with a consistently high quality of service. Ensuring that each support issue and resolution is adequately documented and tracked from reporting to resolution, including any escalated issues. Handling a mixture of 1st and 2nd line more »
Rubix UK is recruiting for the role of Business Systems Analyst to join our multi-disciplinary UKII IT Team. The team is responsible for the maintenance, development and configuration of multiple applications ensuring the business maximise benefit from the IT function. About Rubix UK: Rubix Group is Europes leading … of the largest MRO and TGM distributors in the UK with annual sales in excess of £400m. Role The role of the Business Systems Analyst is to support, maintain and enhance the business applications to best fit the business needs. The Business Systems Analyst reports to the … Head of IT Development and works collaboratively with two further Business Systems Analysts and two Application Support Analysts to: Support all business functions to ensure ERP/CRM applications are configured for efficient use. Gathering and documenting business requirements, analysing and delivering system improvement via application configuration or more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst. * Predominantly site-based role in Sheffield * Are you a dynamic and driven individual with a passion for technology and problem-solving? We're on the lookout … for an exceptional Lead Application SupportAnalyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated applications. Additionally, you'll take … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Application SupportAnalyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
IO Associates
2nd Line Support Engineer I'm lokoing for a skilled Second Line Support Engineer to join my client's IT team. As a key member of the support staff, you will play a crucial role in maintaining in-house developed products and providing support to end … users. Responsibilities: Provide second-line technical support for software solutions. Install and configure software products. Handle data conversions and imports. Perform proactive maintenance on IT systems and software. Manage accurate service desk information for effective issue analysis and configuration management. Collaborate with customers and internal teams. Requirements: Proven experience more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
NetSuite supportAnalyst with demonstrable experience supporting business process and change improvements is sought by a market leading automotive investment organisation based in Birmingham. With a 30 year pedigree of utilizing international trade relationships to help their clients thrive in new marketplaces this company are looking for a … NetSuite SupportAnalyst to take charge of functionality and integration efficiencies within their newly centralised parts and service division. This role would suit an ERP specialist ideally with experience working in the automotive, service, manufacturing, warehousing or e-commerce sector who offers either consultancy or end user ERP … is looking for an opportunity to progress quickly into a lead position as the company expands their global automotive presence. In return this NetSuite SupportAnalyst can expect an autonomous, dynamic working environment with extensive growth opportunities in a company that places employee engagement as the cornerstone of more »
Bilingual German speaking Technology SupportAnalyst - Leading UK Retail & Commercial Bank Location: Leeds or Edinburgh Contract Type: Contract (permanent afterwards) Day rate: £185 per day Join one of the UK's biggest retail & commercial banks Provide critical IT support for a leading financial institution Demonstrate your excellent … across the business at all levels Our client, a leading retail and commercial bank in the UK, is seeking a fluent German speaking Technology SupportAnalyst to join their team in Leeds or Edinburgh on a contract basis, which will then switch permanently afterwards. Position Overview The Technology … SupportAnalyst will play a crucial role in providing critical IT support to the bank's business areas, ensuring minimal disruption to their services by effectively managing and resolving technology issues. Responsibilities Handle critical issues and complaints in a fair and objective manner Collaborate closely with colleagues more »
Software SupportAnalyst (German Speaking) - Global Software House - Oracle, SQL, CAD Glasgow/Reading - Hybrid Applause IT are looking for a German speaking Software SupportAnalyst to join a multinational software house. There are 2 positions for this role available for somebody based in Glasgow or … Reading. The organisation is looking for an experienced application supportanalyst who is able to de... more »
Technical SupportAnalyst 5 days a week - Wolverhampton Competitive Salary with bonus We are currently looking for an experienced Technical SupportAnalyst to help provide technical support across an entire IT estate, for a company that are morally green and looking to make an impact … with other IT teams, such as infrastructure, business applications and the data team to resolve complex technical issues and ensure smooth delivery. Document all support activities, including incident details, troubleshooting steps, and resolutions, in the ticketing system Contribute to the development and maintenance of knowledge base articles and support … have experience in the below; 3+ years as 3rd Line/Infrastructure Engineering. 3 years’ significant experience in a 2nd or 3rd line technical support role. Significant experience of working with Windows, macOS and Android, Microsoft Intune, Azure and O365. Proficiency in troubleshooting hardware, software, and network issues. Excellent more »
Business Application SupportAnalyst Location: Home/City of London Department: Business Application Support and Service Desk About the Role: Join a dynamic team as a Business Application SupportAnalyst, providing crucial 1st and 2nd line support for various application systems. You'll manage … change requests and be integral to strategic growth and acquisition application integrations. Key Responsibilities: Provide 1st and 2nd line support for selected applications. Manage application support activities: maintenance, administration, testing, and QA. Own the triage process for incidents/problems/change requests. Troubleshoot and resolve application issues more »
Application SupportAnalyst – COBOL Location: Hybrid, London/Birmingham Salary range £35,000 - £48,000 dependant on experience Role: My client, a global Fintech organisation is looking for a skilled SupportAnalyst to join their team. You will ensure all Incidents and Service requests logged and more »
1st Line/Application SupportAnalyst - Manchester - £38K Here at Venchr, we are looking for an Application SupportAnalyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service … for their users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-line support for their apps, websites, and CMS. You'll communicate directly with clients via email and phone to resolve issues, ensuring compliance with … our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the customer success team more »
Birmingham, England, United Kingdom Hybrid / WFH Options
InterQuest Group
We are currently recruiting for a Technical SupportAnalyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset … technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response within service level agreements. Ensures timely and accurate updates to support tickets. Responsible for ensuring any issues or concerns with support service levels are escalated in a timely manner to enable action and resolution. Provide feedback to update, maintain and create relevant support guidelines and knowledge base, processes and procedures which contribute to improving the customer experience and reducing support related issues. Responsible for not just maintaining but more »
we have some great opportunities remaining in our teams! An exciting opportunity has arisen to join the Group Digital Division as a Clinical Applications Support Analyst. The post holder will contribute to the efficient delivery of a second line support service for our clinical and non-clinical applications … to travel between the Kettering General and Northampton General Hospital sites will be a requirement. Main duties of the job As a Clinical Applications SupportAnalyst, you will: Coordinate the Junior Doctors intake, new starters and transfers within the Trust. Work as directed to contribute to the day … to day system management and user support of these electronic patient systems post implementation. This will often require investigation of systems and technology, fault finding and resolution. Support the team through creation of accounts and configuration of simple changes to the clinical applications. Identify, in conjunction with stakeholders more »
we have some great opportunities remaining in our teams! An exciting opportunity has arisen to join the Group Digital Division as a Clinical Applications Support Analyst. The post holder will contribute to the efficient delivery of a second line support service for our clinical and non-clinical applications … to travel between the Kettering General and Northampton General Hospital sites will be a requirement. Main duties of the job As a Clinical Applications SupportAnalyst, you will: Coordinate the Junior Doctors intake, new starters and transfers within the Trust. Work as directed to contribute to the day … to day system management and user support of these electronic patient systems post implementation. This will often require investigation of systems and technology, fault finding and resolution. Support the team through creation of accounts and configuration of simple changes to the clinical applications. Identify, in conjunction with stakeholders more »
With a focus on quality, sustainability, and customer satisfaction. Our team is dedicated to excellence in everything we do, from product development to technical support and customer service. Job Description: We are seeking a skilled IT Service SupportAnalyst to join our dynamic team at ARDEX. The … successful candidate will play a crucial role in providing technical assistance and support to the business, resolving issues promptly and efficiently. This role requires excellent communication skills, a strong understanding of IT systems, and a commitment to delivering exceptional customer service. As a problem solver, you will responsibly maintain … implementation Assist/lead in the implementation and setup of new systems and extensions to the Company’s systems To initiate and respond to support calls to external Systems Suppliers and Systems Maintainers Assist with internal user relocation, onboarding and offboarding of employees Prepare and develop reports by collecting more »
FRENCH SELECTION (FS) French speaking IT System SupportAnalyst Location: Folkestone Salary: Competitive Ref: 4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service provider more »
We are looking for skilled and experienced individual to join our Digital team as a Systems Support Analyst. Responsibilities Overseeing the development of software products and applications. Eliciting and briefing functional requirements through process mapping. Ensuring systems are operating within business standards. Contributing to systems planning, budgeting, and overall … projects. Establishing key performance indicators. Analysing project and systems data, producing insights to optimize performance. Identifying problems and shortfalls and proposing solutions. Providing operational support such as liaising with stakeholders, tracking timelines, etc. Preparing, reviewing, and maintaining systems documentation and reports. Maintaining systems contracts and financials. Qualifications Degree in more »
Do you have Application Support skills with ERP software, or a similar software product such as dealer management systems, MRP, accounting software, property management solutions, fleet management or construction software, stock control or WMS software, or any other application software? You will need to understand databases like SQL Server. more »
Software SupportAnalyst (German Speaking) - Global Software House - Oracle, SQL, CAD Glasgow/Reading - Hybrid Applause IT are looking for a German speaking Software SupportAnalyst to join a multinational software house. There are 2 positions for this role available for somebody based in Glasgow or … Reading. The organisation is looking for an experienced application supportanalyst who is able to develop relationships and help diagnose issues making sure you have the right resources to resolve them. The ideal Software SupportAnalyst will have: Proficiency in both written and verbal communication in … is a plus Enthusiasm for teamwork, enjoying customer interactions, and utilizing your excellent communication skills Key responsibilities will include: Respond to customer and partner support requests promptly Record support calls in our tracking system and maintain updated call logs Investigate, replicate, and propose solutions to customer issues Document more »
Junior/Graduate Support Analysts x 3 - Liverpool - New! Up to £23,500 per annum plus bonus plus benefits A leading organisation in the Liverpool area requires a number of Junior/Graduate Support Analysts to join its growing team. Suitable candidates will have the following experience: Basic more »
Junior SupportAnalyst x 2 - Liverpool - Training & Progression - New! Salary: £23,500 + Bonus, Benefits, Training & Progression Location: Liverpool (Onsite) A leading organization in the Liverpool area requires a number of Junior IT Support Engineers/Analysts to join its fantastic growing team. Ideal candidates will have more »
Junior SupportAnalyst x 2 - Liverpool - Training & Progression - New! Salary: £23,500 + Bonus, Benefits, Training & Progression Location: Liverpool (Onsite) A leading organization in the Liverpool area requires a number of Junior IT Support Engineers/Analysts to join its fantastic growing team. Ideal candidates will have more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Xist4 IT
IT Technical SupportAnalyst Location: Portishead Work Arrangement: Hybrid. Three days office, two days work from home. Travel: Yes. Potentially once every fortnight to other company sites. An exciting career opportunity is available to work with a highly respected organisation known for its comprehensive services in the recycling … and waste management industry. This role is ideal for someone passionate about IT support and eager to grow their skills in a dynamic environment. IT Technical SupportAnalyst Key Skills: We are eager to connect with aspiring IT Support Analysts, Technical Support Engineers, Helpdesk Support Specialists, Desktop Support Engineers, 2nd line Support Engineers, Network Support Engineers, and other early-career IT professionals. To excel in this position, you will have many of the following: * Experience with hardware builds and desktop installations. * Proficiency in hardware/software installation, configuration, and troubleshooting of more »
Portishead, Somerset, United Kingdom Hybrid / WFH Options
XIST4 IT Recruitment Ltd
IT Technical SupportAnalyst Location: Portishead Work Arrangement: Hybrid. Three days office, two days work from home. Travel: Yes. Potentially once every fortnight to other company sites. An exciting career opportunity is available to work with a highly respected organisation known for its comprehensive services in the recycling … and waste management industry. This role is ideal for someone passionate about IT support and eager to grow their skills in a dynamic environment. IT Technical SupportAnalyst Key Skills: We are eager to connect with aspiring IT Support Analysts, Technical Support Engineers, Helpdesk Support Specialists, Desktop Support Engineers, 2nd line Support Engineers, Network Support Engineers, and other early-career IT professionals. To excel in this position, you will have many of the following: * Experience with hardware builds and desktop installations. * Proficiency in hardware/software installation, configuration, and troubleshooting of more »