Support Analyst Jobs in England

26 to 50 of 110 Support Analyst Jobs in England

Application Support Analyst

London, United Kingdom
Hybrid / WFH Options
Confidential
Application Support Analyst Are you an ambitious Application Support Analyst who wants to work for a fast growing IT software organisation? As an Application Support Analyst, you will play a crucial role in optimizing our business processes and applications. Your expertise will bridge the … that our systems empower our teams to excel. The ideal candidate for this role should have a proven track record in delivering exceptional user support, with a preference for experience within a professional services environment. A strong grasp of the technical intricacies of IT operations and their direct impact … on business applications is essential. The Application Support Analyst will also need to have experience of SQL, Cloud services and ISO27001. Familiarity within A 2nd line environment, as well as experience using service management and ticketing solutions, is highly desirable. The candidate should possess excellent problem-solving and more »
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Application Support Analyst

Sheffield, West Yorkshire, United Kingdom
Confidential
Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst. Predominantly site-based role in Sheffield Salary up to £45,000 Are you a dynamic and driven individual with a passion for technology and problem-solving … We're on the lookout for an exceptional Lead Application Support Analyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Application Support Analyst to dive into the role with confidence My client will offer full training on their supported business applications, empowering you to excel more »
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Charles River SME Support Analyst

London, United Kingdom
Confidential
Charles River (customisation, upgrades, new workflows, long term solutions to issues, relationship management of Charles River as a vendor) , however could be there to support further business knowledge growth on other projects which may include Investment Risk, Performance, Data, Distribution and Regulation. Putting a new service in place so … that there will also be some external support service for CR to back this person up. Users based in London and Edinburgh. Tasks will include issue resolution, training, some trade floor support, and business analysis work on projects. Handling escalated issues relating to applications or services through to … Responsible for the definition and execution of business implementation activities and closely involved with IT implementation activities, including appropriate training of Business and IT support teams. Candidate profile: You must have expert experience working with Charles River Fixed income experience is highly needed, along with equity experience, and swaps. more »
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Application Support Analyst

Harrogate, Yorkshire, United Kingdom
Confidential
The Role: PIB Schemes & Affinities division are recruiting for a dynamic and experienced Application Support Analyst to join the Application Support Team. Reporting to the Application Support Manager, the Application Support Analyst role would suit someone looking to build on their IT/Application … support experience while working for one of the UKs fastest growing insurance businesses. The Schemes &... more »
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Graduate Support Analyst (French)

London, United Kingdom
Hybrid / WFH Options
Confidential
French/Fran ais/Graduate/STEM/Mathematics/Support/London/Software/SaaS/Technical Support Are you a French-speaking, recent STEM graduate looking for a long-term career opportunity? Do you love technology? We might have just the right opportunity for … their business needs Identify and gather ideas for new functionality and services Visit customers to identify opportunities for improved use of the software solutions Support other teams in testing new releases Requirements for the role: Fluent to a native level of French (both written and spoken) Full right to more »
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Application Support Analyst

London, United Kingdom
Confidential
Applications Support Analyst - DMS We are seeking a talented Applications Support Analyst to join a leading Law Firm headquartered in London. As the Applications Support Analyst, you will play a key role in providing comprehensive support for Document Management and Knowledge Management applications … contributing to business analysis related to new and existing applications. We are keen to speak to candidates who support, troubleshoot and configure business applications in a legal environment, ideally around iManage or Netdocuments. Experience required: Knowledge of enterprise applications and systems including DMS Familiarity with emerging technologies and their more »
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2nd Line Support Analyst

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Confidential
legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk … Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2nd Line remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed … Work with Service Management to help identify and resolve underlying problems and trends. Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience more »
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Software Support Analyst x 3 - All Levels - Swindon - New

Swindon, Wiltshire, United Kingdom
Confidential
Software Support Analyst x 3 - All Levels - Swindon - New £25,000 - £36,000 Bonus Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the following: Strong communication skills more »
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Information Technology Support Analyst

Birmingham, Warwickshire, United Kingdom
Hybrid / WFH Options
Confidential
be the main point of contact for technical support. The Person You will have at least one year of experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft Windows and Office Suite. You will be an excellent communicator who … customer service and can demonstrate this. The Benefits Once initial training is completed, remote/flexible working is available Excellent Career development and financial support for future development Private Health Care, Death in service Overtime and on-call payments Great team environment Social Events Stunning office and excellent working more »
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Information Technology Support Analyst

Liverpool, Merseyside, United Kingdom
Hybrid / WFH Options
Confidential
reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide 1st and 2nd line support to users within the Clarke Energy Group. You will be providing an efficient and reliable service, resolving issues in a timely manner and keeping … LinkedIn, directly through our website or contact charlotte.kittoclarke-energy.com Role & Responsibilities: The main focus of this role is to provide 1st and 2nd line support to users, alongside taking responsibility for allocated tasks and assisting other IT team members as required. Some of the key responsibilities are listed below … Provide a high quality 1st and 2nd line support service , resolving issues in a timely manner and keeping users fully informed at all times. Undertake - PC/laptop builds and rebuilds. - audits to check that the Acceptable Usage Policy is not being breached. - general asset maintenance (disk defrags, clean more »
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2nd Line Support Analyst

London, United Kingdom
Exalto Consulting
Microsoft Windows MacOS Microsoft Intune & Microsoft Entra ID Exalto Consulting are currently recruiting for a 2nd Line Support Analyst for a creative digital agency based in Central London. They are seeking a highly skilled 2nd Line Support Analyst who will showcase exceptional interpersonal skills while collaborating … efficiently, striving for a high level of first-time fixes. Serve as an escalation point for 1st and 2nd Line Service Desk Engineers, providing support and technical assistance to resolve staff queries. Respond effectively to technical issues, either resolving them or escalating as needed. Prioritize and manage workload to more »
Employment Type: Permanent
Salary: GBP 45,000 Annual
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Support Analyst

Bristol, Avon, South West, United Kingdom
TALENT INTERNATIONAL UK LTD
Support Analyst £28-30K Bristol A successful business based in Bristol is looking for a Support Analyst to provide technical and operational support to their customers, field teams and internal colleagues acting as point of contact to resolve queries. You will be responsible for … their portal, responding to issues/requests from teams and prioritising appropriately and documenting operational support processes. This is a great opportunity to further develop your experience with the opportunity to progress within the business. Skills required Good Verbal and Written Communication Skills Basic SQL Data Analysis Excel ITIL more »
Employment Type: Permanent
Salary: £30,000
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Support Analyst - 2nd and Some 3rd Line, Office 365, AD, Azure , etc

Slough, Berkshire, South East, United Kingdom
Zorba Consulting
O ffice Based 5 Days Monday - Friday Key skills: 2 nd and Some 3 rd Line Support, Azure, Office 365, Azure AD, Hardware, Networking Must have excellent Communication skills & Customer Service. My Client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging … for other organisations. They seek a reliable, self-motivated individual to work as part of a busy team responsible for the delivery of IT support and services across a variety of departments, within a fast-paced environment. The 2nd & some 3rd Line IT Support Engineer, plays a crucial … desk assistance, and desktop support. Acting as the primary point of contact for users across multiple bases, you will address application, system, and hardware support needs, collaborating with third-party IT vendors where needed. You will have excellent exposure to Windows, Azure, Azure AD, Office 365, Hardware, Networking, and more »
Employment Type: Permanent
Salary: £35,000
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2nd Line Support Analyst

Tonbridge, Kent, South East, United Kingdom
Franklin Bates Limited
to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role as a '2nd line'-esque Support & Server Analyst as part of a growing IT team. Enjoy a varied role where you will bring skills across helpdesk support and … server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from … children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. Essential skills required for the Support & Server Analyst role include: Windows Server VMware server virtualisation Active Directory, DHCP, DNS, Radius and Group Policies Desirable skills sought after for the Support & Server more »
Employment Type: Permanent
Salary: £40,000
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Information Technology Support Analyst

Guildford, England, United Kingdom
Shaw Daniels Solutions
IT Support Analyst Location: Guildford Salary: £35,000 Our Client They are an international law firm with a focus on private capital at the intersection of personal, family and business. Their ability to understand people makes then who they are. They work together to build deep and trusted … meaningful value to their clients. They do this with empathy, attention, and clarity. No jargon, no attitude. They know what matters. Job Role IT Support Analyst The role of the IT Support Analyst involves working as part of a team of three to provide high quality … support and assistance on all aspects of IT. While predominantly based in the Guildford office, this role will include travel and support to other UK offices (London and Cheltenham) and support and cover for the IT Service Desk The Team The IT Director has overall responsibility for more »
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Information Technology Support Analyst

Birmingham, England, United Kingdom
Grace May
Global Organisation and become part of a highly regarded IT team. In the role you will be a focal point of contact for technical support needs. You will have experience working within an IT Service support environment providing 1st line IT Support and have good exposure to … are rare and this Global market leader offers great career progression and training. It is essential that you: Have experience working within an IT Support environment Have a passion for delivering a great service and thrive in supporting people and technology Our client regularly promotes their team members into more »
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Application Support Analyst

Harrogate, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Jigsaw
The Role: PIB Schemes & Affinities division are recruiting for a dynamic and experienced Application Support Analyst to join the Application Support Team. Reporting to the Application Support Manager, the Application Support Analyst role would suit someone looking to build on their IT/Application … support experience while working for one of the UKs fastest growing insurance businesses. The Schemes & Affinities division operate a number of digital customer-facing brands, offering a range of insurance products including Lifestyle, Motor, Pet, Childcare, Health & Wellbeing and Specialist Disability/Mobility. The role will be working alongside … deliver Application support. The successful candidate must be able to communicate across business units, build relationships with technical and non-technical stakeholders, and effectively support applications. Informal on call is required. Attractive pay incentives are offered, along with a company smart phone that can be used for personal use. more »
Employment Type: Permanent, Work From Home
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Graduate Application Support Analyst

London, United Kingdom
McCabe & Barton
McCabe & Barton have partnered with a leading Banking client in the city to recruit for a Graduate Application Support Analyst who is keen and eager to learn and will work closely with a range of applications covering Middle, Back Office, and Market Data. You will be trained to … provide 2nd line technical support for several applications. Key responsibilities: Provide production support and maintenance for a full range of Trading applications including project related activities Perform a level of monitoring, tuning and optimization of performance Create and update all documents related to applications and their supporting systems … To support production and pre-production environments To maintain disaster recovery solutions across different domains To recommend new or changed standards to ensure improved efficiency, effectiveness, and robustness for all environments Respond quickly to Production issues taking responsibility for seeing those issues through to resolution, recording all actions taken more »
Employment Type: Permanent
Salary: GBP 50,000 Annual
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IT Support Analyst - 2nd Line IT Support

Hertfordshire, St Albans, United Kingdom
Mackenzie Jones IT
IT Support Analyst - 2nd Line IT Support. Circa £40k - £43k + £1k Bonus + Benefits Package. Location - Onsite 5 Days - St Albans, Hertfordshire. Permanent. T6/MN/18688. Must be eligible to work in the UK. The IT Support Analyst will provide localised onsite support covering 1st & 2nd Line Support - will be the focal point for all on-site-based user IT Support. Own of all IT Support Incidents & Service Requests from end-to-end. *The role does NOT involve out of hours support. Skills Experience Required: 2nd Line or 3rd Line … IT Support - onsite support experience. Office 365 - core Microsoft products. Active Directory - Group Policy. Video Conferencing - Zoom. Core DNS & IP Address support. Networking - Cisco/HP/Aruba LAN/WLAN/WAN Technologies. Desktop Hardware & Peripherals (PCs, Laptops, Monitors). Network Printing. Intune - MDM management. Cloud & Connectivity more »
Employment Type: Permanent
Salary: £40000 - £43000/annum 1K Bonus + Benefits Package
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Support Analyst, Service Desk, 1st line, COR5802A

Basingstoke, Hampshire, South East, United Kingdom
Corriculo Ltd
Support Analyst, Service Desk, 1st line, COR5802A An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the … Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. … My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based full-time in the office in Basingstoke. The Company The Support Analyst/Service Desk Analyst more »
Employment Type: Permanent
Salary: £24,000
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Digital Support Analyst

Burton-On-Trent, Staffordshire, West Midlands, United Kingdom
Hybrid / WFH Options
Henderson Scott
Digital Support Analyst - Staffordshire - Hybrid Role - £28K, As the Digital Support Analyst you will lead technical triage & management of technical related incidents. Providing support & maintain the company's current and future digital apps and websites, whilst supporting deployment processes through change control and associated DevOps … tooling. The role.. Incident Management; technical triage, ticket management (through internal & 3rd party support teams). Manage CI changes through IT's change control process & for any security enhancements or remedial activities & management of changes raised through projects. Working with internal IT & Digital teams identifying areas of improvements that … performing platforms. Managing Web Application Firewall to ensure security standards are being What you'll bring Knowledge of: Microsoft Azure Cloud Hosting Web Application support Common application monitoring tools Domain Management SSL Certificates Security Investigating/Troubleshooting IT Server Infrastructure related incidents. With some knowledge of; ITIL processes, Linux more »
Employment Type: Permanent, Work From Home
Salary: £28,000
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Digital Support Analyst

Burton-on-trent, Staffordshire, United Kingdom
Henderson Scott
Digital Support Analyst - Staffordshire - Hybrid Role - £28K, As the Digital Support Analyst you will lead technical triage & management of technical related incidents. Providing support & maintain the company's current and future digital apps and websites, whilst supporting deployment processes through change control and associated DevOps … tooling. The role Incident Management; technical triage, ticket management (through internal & 3rd party support teams). Manage CI changes through IT's change control process & for any security enhancements or remedial activities & management of changes raised through projects. Working with internal IT & Digital teams identifying areas of improvements that … performing platforms. Managing Web Application Firewall to ensure security standards are being What you'll bring Knowledge of: Microsoft Azure Cloud Hosting Web Application support Common application monitoring tools Domain Management SSL Certificates Security Investigating/Troubleshooting IT Server Infrastructure related incidents. With some knowledge of; ITIL processes, Linux more »
Employment Type: Permanent
Salary: GBP 28,000 Annual
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Customer Support Analyst

Leeds, West Yorkshire, Yorkshire, United Kingdom
Egton Medical Information Systems
Here at EMIS we are looking for a Customer Support Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical … break into the technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance … of great skills to then support you in furthering your career here at EMIS. Our Isle of Wight/Leeds support service teams meet in the office twice weekly on Monday and Tuesday. We work on alternate weekly shift patterns, Monday to Friday, 8-4.30PM then 9.30 more »
Employment Type: Permanent
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Support Analyst

Oxford, Oxfordshire, South East, United Kingdom
SYSTEM C HEALTHCARE LIMITED
social care organisations, our work impacts millions of lives every da y . What we do matters. What will I be doing? As a Support Analyst you will provide expert service desk to service desk support for our clients, ensuring that any issues with our clinical software … initiative to process and prioritise faults, working with product and development teams across the business to fix more complex problems. As one of our Support Analysts you will use your SQL skills to interrogate databases and examine the logs that sit in the back end of our leading solutions. … What are we looking for? To be a successful Support Analyst you should have: Strong SQL skills An ability to use your initiative and think creatively Analytical, organised and methodical ways of working Knowledge of ticketing systems or methodologies Great attention to detail The ability to explain and more »
Employment Type: Permanent
Salary: £35,000
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Support Analyst, Service Desk, 1st line, COR5802

Luton, Bedfordshire, South East, United Kingdom
Corriculo Ltd
Support Analyst, Service Desk, 1st line, COR5802 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the … Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. … My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based full-time in the office in Luton. The Company The Support Analyst/Service Desk Analyst more »
Employment Type: Permanent
Salary: £24,000
Posted:
Support Analyst
England
10th Percentile
£24,250
25th Percentile
£27,500
Median
£35,000
75th Percentile
£47,500
90th Percentile
£60,000