Bristol, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
industry with over ten years of experience in providing top-tier care to veterinary and animal health customers who is looking for an Operation SupportAnalyst to join their Bristol office on a permanent basis . They collaborate with over 3,000 practices both in the UK and … marketing, and business intelligence to develop customised health care plans. Their mission is to enhance the health and wellbeing of pets worldwide. You will support their business systems, providing both technical and operational assistance to customers, field teams, and operational staff. The role involves acting as a technical point more »
combats loneliness and is a great way of bringing people together. We have the pleasure of selling a wonderful, purposeful product. As IT systems Analyst you will report to the Group IT Operations Manager and play a crucial role in analyzing and improving our IT systems to enhance efficiency … and positive engagement with customers. In this role you will get to Be responsible for maintaining accurate asset records throughout asset lifecycle Provide technical support; including but not limited to Microsoft Azure AD, Office 365, SharePoint, Active Directory, Windows Servers Provide 1 st/2 nd line support to the business Ensure IT processes are followed at all times Create and maintain IT process and procedure documents Support the Enterprise Application team with support and triage Deliver desktop and application support, including setting up and maintaining PCs and peripherals, supporting, and managing Windows OS more »
Nottingham, England, United Kingdom Hybrid / WFH Options
Kerridge Commercial Systems
home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents … and requests. The team provides support to our global customer base covering multiple time zones. Key Responsibilities: Your responsibilities include but are not exclusive to: Deliver a first-class service to our customers Answer questions and troubleshoot issues quickly and efficiently Provision of high-quality written & verbal updates to … and develop in ways that help us better serve our customers. Key Requirements: Essential Good IT skills with demonstrable experience in a similar IT support role Knowledge of ERP or business IT systems Experience of supporting applications with MS SQL databases, including script/query writing Always display a more »
Senior Desktop Support Engineer - Energy Trader - London Our client is a major energy trader based in London, this role is office based. Responsibilities: • Provide 1st, 2nd & 3rd level support for both hardware and software/EUC operations • Install, configure and maintain workstations, hardware and software; OS • Install applications … procedures • Analyse incidents/request and contribute to our continuous improvement’s ethos Experience: • At least 3-5 years’ experience as a Senior IT Support/Desktop Engineer (in an energy trader or top-tier hedge fund) • Expert in supporting a Microsoft environment; Windows OS, MS Office products • Expert … grasp of trading applications; Reuters, Bloomberg, ICE • Good understanding of cloud technologies; Azure, AWS • Very good communication skills, collaborative, inclusive (a background in VIP support) Technologies: • Microsoft OS; Win10/11 • Microsoft Office 2019 Suite, advanced Excel beneficial • SCCM • Active Directory • MS Exchange administration • PowerShell • VMWare • Citrix • Cloud; M365 more »
Global Organisation and become part of a highly regarded IT team. In the role you will be a focal point of contact for technical support needs. You will have experience working within an IT Service support environment providing 1st line IT Support and have good exposure to … are rare and this Global market leader offers great career progression and training. It is essential that you: Have experience working within an IT Support environment Have a passion for delivering a great service and thrive in supporting people and technology Our client regularly promotes their team members into more »
leading figures in the mobile payment industry, Alipay+ brings more global business opportunities through reliable and pioneering solutions. What you’ll do: The Technical support team communicates articulately and probes intelligently to gain insight into the customers' experience and better understand any problems they may encounter. We fulfil a more »
the team will look like as we grow. Key Responsibilities: Assist in specifying, delivering, and supporting the key application stack. Take ownership of application support within the Group, handling escalations and working directly with vendors. Collaborate with management to understand and fulfill application requirements, working alongside vendors or internal … developers. Provide critical support for rolling out the Group MRP solution across the organization. What We're Looking For: Experience in application support with a strong technical background. Excellent communication skills. Leadership potential, with the ability to expand and manage a growing team. Willingness to travel to various more »
entry-level opportunities in the world of FinTech or Trading? We are looking for ambitious and enthusiastic individuals with a keen interest in customer support and technology. Thinking of apprenticeships but don't want to limit your options? Considering university but not for you? Or maybe you want to … with a Market-Leading global Fintech company… this is the role for you. Team Overview Supporting our financial clients as part of the Application Support and Technical Client Management team, this is a fantastic opportunity for dynamic, career-focused people to join an expanding and forward-thinking technology company. … a point of contact for clients to ensure they derive the greatest possible value from the use of our software. Providing business critical technical support to our clients, who are high profile financial institutions, utilities and funds. Providing technical consultancy to our clients in areas like product configuration and more »
and supporting a range of business systems - from small bespoke solutions to large cross-function applications, as well as integrations between applications. Essential skills: support experience gained working in the IT department within the retail sector good understanding of a highly integrated retail environment experience of having supported MS … technical knowledge including Excel skills (including data manipulation) Previous experience of working with SaaS solutions/Data handing/manipulation/correction Flexibility to support out of hours remotely including weekends is essential. This is a hybrid role with an office base in central London. more »
Junior/Graduate IT Support Analysts/Logistics Analysts x 3 - Liverpool - New! Up to £23,500 per annum plus bonus plus benefits A leading organisation in the Liverpool area requires a number of Junior IT Support Analysts/Logistics Analysts to join its growing team. Suitable candidates more »
Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
Job Title : Application SupportAnalyst Location : Shipley Salary : £23,000 - £26,000 per annum Job Type : Full time - Permanent Company Overview: Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over 20 years. Our document management software products have … service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Core Responsibilities: As 1st line Support Engineer you will act as the first line of service to customers, logging tickets via phone calls, emails and from a chat system. You … liaison Testing software for end user deployment Creating and maintaining training and knowledge base materials Additional Role Offerings: Opportunities to bridge into 2nd line support Assisting with the Support and administration of the WT production hosted environments Performing software installations of the Watermark software Gain knowledge of data more »
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Jigsaw
The Role: PIB Schemes & Affinities division are recruiting for a dynamic and experienced Application SupportAnalyst to join the Application Support Team. Reporting to the Application Support Manager, the Application SupportAnalyst role would suit someone looking to build on their IT/Application … support experience while working for one of the UKs fastest growing insurance businesses. The Schemes & Affinities division operate a number of digital customer-facing brands, offering a range of insurance products including Lifestyle, Motor, Pet, Childcare, Health & Wellbeing and Specialist Disability/Mobility. The role will be working alongside … deliver Application support. The successful candidate must be able to communicate across business units, build relationships with technical and non-technical stakeholders, and effectively support applications. Informal on call is required. Attractive pay incentives are offered, along with a company smart phone that can be used for personal use. more »
McCabe & Barton have partnered with a leading Banking client in the city to recruit for a Graduate Application SupportAnalyst who is keen and eager to learn and will work closely with a range of applications covering Middle, Back Office, and Market Data. You will be trained to … provide 2nd line technical support for several applications. Key responsibilities: Provide production support and maintenance for a full range of Trading applications including project related activities Perform a level of monitoring, tuning and optimization of performance Create and update all documents related to applications and their supporting systems … To support production and pre-production environments To maintain disaster recovery solutions across different domains To recommend new or changed standards to ensure improved efficiency, effectiveness, and robustness for all environments Respond quickly to Production issues taking responsibility for seeing those issues through to resolution, recording all actions taken more »
IT SupportAnalyst - 2nd Line IT Support. Circa £40k - £43k + £1k Bonus + Benefits Package. Location - Onsite 5 Days - St Albans, Hertfordshire. Permanent. T6/MN/18688. Must be eligible to work in the UK. The IT SupportAnalyst will provide localised onsite support covering 1st & 2nd Line Support - will be the focal point for all on-site-based user IT Support. Own of all IT Support Incidents & Service Requests from end-to-end. *The role does NOT involve out of hours support. Skills Experience Required: 2nd Line or 3rd Line … IT Support - onsite support experience. Office 365 - core Microsoft products. Active Directory - Group Policy. Video Conferencing - Zoom. Core DNS & IP Address support. Networking - Cisco/HP/Aruba LAN/WLAN/WAN Technologies. Desktop Hardware & Peripherals (PCs, Laptops, Monitors). Network Printing. Intune - MDM management. Cloud & Connectivity more »
Basingstoke, Hampshire, South East, United Kingdom
Corriculo Ltd
SupportAnalyst, Service Desk, 1st line, COR5802A An excellent, award winning company seeks a SupportAnalyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the … SupportAnalyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. … My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The SupportAnalyst/Service Desk Analyst will be based full-time in the office in Basingstoke. The Company The SupportAnalyst/Service Desk Analystmore »
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Henderson Scott
Digital SupportAnalyst - Staffordshire - Hybrid Role - £28K, As the Digital SupportAnalyst you will lead technical triage & management of technical related incidents. Providing support & maintain the company's current and future digital apps and websites, whilst supporting deployment processes through change control and associated DevOps … tooling. The role.. Incident Management; technical triage, ticket management (through internal & 3rd party support teams). Manage CI changes through IT's change control process & for any security enhancements or remedial activities & management of changes raised through projects. Working with internal IT & Digital teams identifying areas of improvements that … performing platforms. Managing Web Application Firewall to ensure security standards are being What you'll bring Knowledge of: Microsoft Azure Cloud Hosting Web Application support Common application monitoring tools Domain Management SSL Certificates Security Investigating/Troubleshooting IT Server Infrastructure related incidents. With some knowledge of; ITIL processes, Linux more »
Digital SupportAnalyst - Staffordshire - Hybrid Role - £28K, As the Digital SupportAnalyst you will lead technical triage & management of technical related incidents. Providing support & maintain the company's current and future digital apps and websites, whilst supporting deployment processes through change control and associated DevOps … tooling. The role Incident Management; technical triage, ticket management (through internal & 3rd party support teams). Manage CI changes through IT's change control process & for any security enhancements or remedial activities & management of changes raised through projects. Working with internal IT & Digital teams identifying areas of improvements that … performing platforms. Managing Web Application Firewall to ensure security standards are being What you'll bring Knowledge of: Microsoft Azure Cloud Hosting Web Application support Common application monitoring tools Domain Management SSL Certificates Security Investigating/Troubleshooting IT Server Infrastructure related incidents. With some knowledge of; ITIL processes, Linux more »
Eastleigh, Hampshire, South East, United Kingdom Hybrid / WFH Options
Blake Morgan LLP
Primarily an Application Support role, you will be part of a team who are responsible for the ongoing support and development of the firm's legal applications, website, client facing extranets, internal intranet and reporting services. The successful candidate will hold responsibility for the support of our … existing legal case management systems, however wider support tasks covering all the areas covered by the team will also fall within your remit. Experience of 2nd line support within a professional services environment and an aptitude for IT is critical. With the ongoing support of experienced team … IT skills. We operate hybrid working practices with time split between our office in Chandlers Ford - and remote/home working. Key Responsibilities Provide support and maintenance of our legal case management systems and web presence. Actively monitor and manage support calls assigned to the IT Applications team more »
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
ITS Recruitment
IT Service Desk Analyst I have a really exciting opportunity with a company who are looking for an IT Service Desk Analyst. The company are leaders in their field and use cutting edge technologies, which you will support and gain exposure too, making this an excellent position for … any analyst looking to learn new skills. The team prides itself on delivering a first-class service to the global user base, and the IT Service Desk Analyst will support senior stakeholders to ensure the IT systems are running effectively and efficiently. You will receive two weeks … of paid training where you are taught how to support the company's cutting edge technologies, as well as training on soft skills to ensure a white-glove service is delivered. Desirable Skills Windows 7/11 and Office 365 (desirable but not essential) Experience working within a professional more »
provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. The Practice SupportAnalyst is an integral part of Lathams Practice Support Services team. This role will be responsible for providing a high level of … support in the areas of litigation and transactional matters supported by the Practice Support Services (PSS) team within the Technology department, while working on technical projects of varying degrees of complexity, ensuring those projects are completed on time and within specifications. This role will be located in either … databases and addressing issues and/or working with other team members to escalate to subject matter experts or software provider as appropriate Providing support to project managers and members of case teams for database uploads, search queries, e-mail threading, document review database analytics, creation of custom tags more »
social care organisations, our work impacts millions of lives every da y . What we do matters. What will I be doing? As a SupportAnalyst you will provide expert service desk to service desk support for our clients, ensuring that any issues with our clinical software … initiative to process and prioritise faults, working with product and development teams across the business to fix more complex problems. As one of our Support Analysts you will use your SQL skills to interrogate databases and examine the logs that sit in the back end of our leading solutions. … What are we looking for? To be a successful SupportAnalyst you should have: Strong SQL skills An ability to use your initiative and think creatively Analytical, organised and methodical ways of working Knowledge of ticketing systems or methodologies Great attention to detail The ability to explain and more »
Here at EMIS we are looking for a Customer SupportAnalyst to come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical … break into the technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance … of great skills to then support you in furthering your career here at EMIS. Our Isle of Wight/Leeds support service teams meet in the office twice weekly on Monday and Tuesday. We work on alternate weekly shift patterns, Monday to Friday, 8-4.30PM then 9.30 more »
social care organisations, our work impacts millions of lives every da y . What we do matters. What will I be doing? As a SupportAnalyst you will provide expert service desk to service desk support for our clients, ensuring that any issues with our clinical software … initiative to process and prioritise faults, working with product and development teams across the business to fix more complex problems. As one of our Support Analysts you will use your SQL skills to interrogate databases and examine the logs that sit in the back end of our leading solutions. … What are we looking for? To be a successful SupportAnalyst you should have: Strong SQL skills An ability to use your initiative and think creatively Analytical, organised and methodical ways of working Knowledge of ticketing systems or methodologies Great attention to detail The ability to explain and more »
SupportAnalyst, Service Desk, 1st line, COR5802 An excellent, award winning company seeks a SupportAnalyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the … SupportAnalyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. … My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The SupportAnalyst/Service Desk Analyst will be based full-time in the office in Luton. The Company The SupportAnalyst/Service Desk Analystmore »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Claremont Consulting
My client is looking to recruit a customer support person who can either be entry level or up to 2 years call centre or customer support experience The role centres around supporting a state of the SAAS based system and the level of training on offer is very more »