1 to 25 of 28 Remote Technical Support Jobs in England

I am very excited to partner with a leading UK distributor of engineering products. They are now recruiting for a Technical Support Engineer to join their team in Birmingham. This is an integral position in the business where the successful Technical Support Engineer will be coached and mentored by the Product Manager who has plans to … retire and the Technical Support Engineer will eventually step up to the role. This is a fantastic and exciting opportunity for a mechanically biased engineer who has previously served in the Royal Navy, British Army or Royal Air Force. Although not essential, it would be advantageous if candidates have refrigeration, HVAC or a/c/air conditioning … return you will be joining a great company who value and reward their staff. The position offers some fantastic benefits including bonus, generous pension, private healthcare and life assurance. Technical Support Engineer Responsibilities: Support the Product Manager in maintaining good stock levels of main line refrigeration products and liaise with the buyer to ensure levels are maintained More ❯

Company description: Water Utility Company based in Yorkshire region of England. Job description: Technical Support Engineer Mechanical and Electrical (E&M) Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience £42,840 - £53,550 Company Car Benefit Annual … incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Technical Support Engineer progression plan 25 days annual leave plus bank holidays plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package choose from health cash … WTW but with Hybrid working to meet business needs, Work type: Permanent. 37 hours per week, Monday Friday. Standby is a requirement for this role Are you an experienced technical engineer looking for a new challenge? We have an exciting opportunity with Yorkshire Water as a Technical Support Engineer for their E&M Water Production Maintenance Team. More ❯

Role: 3rd Line Technical Support ( Hybrid ) - 2 days onsite Location: Princes Risborough Salary: £35,000 - £40,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client is looking for an enthusiastic and self-motivated and experienced 3rd line technical support consultant to join … an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the … first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Help with the support/mentoring of the 1st/ More ❯

Subject: Technical Support Supervisor Location: On-Site or Hybrid - Paignton Salary: Negotiable DOE (up to £47,500 for the right candidate, relocation allowance considered) Benefits: Annual Bonus, 25 days annual leave (increasing to 30 with length of service), 4 x life insurance, employer pension contributions starting from 6% up to 14%, single private medical insurance and Medicash plan … component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: You will be a motivated leader with a background in technical support or engineering, ideally with exposure to GNSS systems (GPS, Galileo, Glonass, etc.). You'll have experience managing or supervising multi-national teams, excellent communication skills, and … skills further, rather than a long-established senior manager. The Role: This is a supervisory position with a mix of management and hands-on responsibilities, focused on the EMEA Technical Support team. You will oversee daily operations, resource allocation, and customer satisfaction, while also ensuring smooth coordination with other global regions. The role provides a chance to combine More ❯

Technical Support Engineer - MVHR & Heat Pumps Salary: 45,000- 50,000 + benefits Location: London Bridge (Hybrid - office & home-based) We are working with a small but rapidly growing manufacturer of MVHR (Mechanical Ventilation with Heat Recovery) systems and heat pumps, who are now seeking a Technical Support Engineer to join their expanding team. In this … role, you'll be providing responsive technical support to clients and partners, helping to ensure projects run smoothly and customers are fully supported. You will be the go-to contact for technical queries, troubleshooting, and guidance across the MVHR and heat pump range, with a particular focus on Exhaust Air Heat Pumps (EAHPs). This is not … a sales role, but you will work closely with commercial colleagues, so an ability to build strong customer relationships and communicate technical solutions clearly is key. Key Responsibilities: Provide technical support on MVHR, heat pumps and EAHPs to clients, installers, and partners. Respond quickly to technical queries, troubleshooting, and fault resolution. Support product testing, commissioning More ❯

Technical Support Engineer (Microsoft) Accrington/WFH to £40k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a UK tech consultancy as a key part of the managed services team. As a Technical Support Engineer you will be responsible for providing comprehensive support to clients … handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows … in the coming months. You'll be working on a shift based rota including overnight, with changing requirements due to demand. About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows More ❯

Technical Support Engineer- Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a Managed Service Provider (MSP) environment. Technical Support Engineer … 1st Line Helpdesk to 2nd Line - Operating within a flat management structure, the ideal candidate will: Enjoy providing remote and telephone support to a varied clientele Have the ability to assist with project managing installations and upgrades Have a very good working knowledge of PCs and Windows networking Be a good communicator Ideally - have a full driving licence (own … vehicle preferred but not essential) Technical Support Engineer- 1st Line Helpdesk to 2nd Line - Specific Technical Experience: Azure Administration, Active Directory and associated Security Windows Networking TCP/IP Troubleshooting Windows Knowledge of hardware and ability to carry out repairs Administration of Microsoft Exchange including experience with MS 365 Industry recognised qualification(s) ideal MCP, MCSA, MCDT More ❯

Technical Support (2nd Line)Salary: £27,000 plus fantastic benefits! Location: Southampton- Hybrid working Hours of work: Shifts are 4 days on/4 days off, covering Monday to Sunday. The shift patterns are 7AM until 7PM/9AM until 9PM. This is full-time hours. Dynamite recruitment is currently working in partnership with a very well-established … business who are based in the Southampton area. As a Technical Support Advisor you will be responsible for reporting the in-depth investigations carried out. Your key duties would include the following: To troubleshoot and resolve complex issues and escalations - 2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to … assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers Acting as an escalation point to resolve and troubleshoot complex issues Perform detailed investigation, analysis and resolution More ❯

Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: 24,000 - 35,000 Depending on Level Summary of Position: As a Technical Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance … and on-site support. The successful candidate should possess considerable practical IT experience, with the ability to adapt to diverse client technical requirements, and the flexibility to work from our office or travel to client sites as necessary. Primary Responsibilities: Point of Contact: Serve as the first point of contact for end users via phone, email, or chat. Ticket More ❯

Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: £24,000 - £35,000 Depending on Level Summary of Position: As a Technical Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance … and on-site support. The successful candidate should possess considerable practical IT experience, with the ability to adapt to diverse client technical requirements, and the flexibility to work from our office or travel to client sites as necessary. Primary Responsibilities: Point of Contact: Serve as the first point of contact for end users via phone, email, or chat. Ticket More ❯

Technical Support Agent £24’600 Monday to Friday 8.30am-5pm We are on the look out for a technically minded individual to join a fun team in the technical support department of a forward-thinking business in Watford. Are you looking for a role that will challenge you daily and allow you to proactively problem solve … This role will provide all that and more!! You will be working alongside engineers supporting them with all back office technical information and administration. Do you have a passion for customer service and all things technical? This could be the ideal role for you This company offer many opportunities for progression and development. They are in an open … plan office with many social spaces and a very energetic and dynamic work force. Key Responsibilities for technical support agent Handing inbound and outbound calls Liaising with technical support for outsourced companies when needed Assisting with sales team queries Completing product investigations Following up on tickets opened Benefits: WFH 2 days per week after probation Free More ❯

Technical Support Advisor £28'000-£29'000 Fully remote after probation Shifts: Sunday to Thursday OR tuesday to saturday (Finish time 11pm every day, only apply if you are happy to start work in the afternoon and finish at 11pm) We are delighted to be working closely with a fabulous and fast growing company, they are looking for … a new Technical Support Advisor to join their friendly and supportive team! They are looking for someone who has previous customer service experience, as well as someone who is technically minded! Do you have excellent written and communication skills? Are you a super organised individual? Do you work well within a team? If this sounds like you and … what you are looking for... APPLY TODAY!! Technical Support Advisor Duties: Dealing with customer support requests Liaising with mobile network providers Assisting internal and external teams with their queries Delivering monthly quality and quantity targets Technical Support Advisor Benefits: 25 days annual leave plusBH Fully remote working after probation - training for the first few months More ❯

Job Title: 1st Line Technical Support Location: Tunbridge Wells, Kent, UK Job Type: Full-Time Overview: A fantastic opportunity has arisen for a proactive and customer-focused individual to join a dynamic team providing 1st Line Technical Support. This role is ideal for someone with a passion for technology, strong problem-solving skills, and a commitment to … delivering exceptional customer service. Key Responsibilities: Deliver technical support to customers via phone, email, and live chat. Diagnose and resolve issues related to video telematics systems and connected hardware. Process and triage service tickets with efficiency and accuracy. Access and review video footage to aid in fault diagnosis and resolution. Escalate complex or unresolved issues to senior technical support as required. Maintain detailed records of customer interactions, including issues, actions taken, and resolutions. Assist in the commissioning of new or replacement devices. Work collaboratively with internal teams, such as Product Development and Account Management, to resolve customer issues and share feedback. Engage in ongoing training to stay current with product updates and support techniques. Participate More ❯

Technical Support Executive Join a fun, supportive team and kickstart your career in technical support Location: Bromley, Kent (10 mins from Bromley South) Salary: £22K £28K Working pattern: Office-based (MonThu), with working from home on Fridays. Employer: Cleverbox Cleverbox is a leading creative agency working with over 1,200 schools and colleges across the UK … and globally. Theyre growing fast - and theyre on the lookout for a bright, confident and curious entry-level Support Analyst to join their friendly and creative team in Bromley. This is the perfect role for a school, college or uni leaver who wants to step into the world of digital, websites and customer support. We are not looking for … experience, just enthusiasm, a problem-solving technical mindset, and a passion for all things digital. What youll do Be the first point of contact for clients, helping them with their websites by phone, email or live chat Log, troubleshoot and resolve support tickets in Zendesk, escalating to their development team Deliver online support sessions to help schools More ❯

Technical Support Executive Join a fun, supportive team and kickstart your career in technical support Location: Bromley, Kent (10 mins from Bromley South) Salary: £22K – £28K Working pattern: Office-based (Mon–Thu), with working from home on Fridays. Employer: Cleverbox Cleverbox is a leading creative agency working with over 1,200 schools and colleges across the … UK and globally. They’re growing fast - and they’re on the lookout for a bright, confident and curious entry-level Support Analyst to join their friendly and creative team in Bromley. This is the perfect role for a school, college or uni leaver who wants to step into the world of digital, websites and customer support. We are … not looking for experience, just enthusiasm, a problem-solving technical mindset, and a passion for all things digital. What you’ll do Be the first point of contact for clients, helping them with their websites by phone, email or live chat Log, troubleshoot and resolve support tickets in Zendesk, escalating to their development team Deliver online support More ❯

IT Technical Support Advisor required in Bidford-On-Avon Reputable Automotive Specialist Basic Salary circa £32,000 Opportunity for progression 40 hours Monday to Friday Including remote working at weekends, once successful completed probation Fantastic opportunity for someone who's got a passion for high performance cars and loves all things tech! This is an exciting opportunity for … an IT enthusiast to join an innovative and dynamic Car Software Company, where the successful IT Technical Support Advisor will become an integral part of the company’s future success and expansion plans. Based from their high-spec headquarters in the West Midlands! This is a fantastic opportunity to join a highly experienced Technical support team … where you will provide exemplary customer service and support to customers, confidently assisting and resolving their technical queries. Your Duties Will Include: Custom file writing (ECU enhancement programmes) Customer services and product delivery Dealer support and training Training material enhancement and development Act database maintenance and reporting File key reporting and management Setting file management/monitoring More ❯

Technical Support Analyst Tier 1 Location: Somerset/Hybrid Hours: 37.5 per week, two shifts: 08:30-17:00/10:00-18:30 Overview: Our client is seeking a Tier 1 Technical Support Analyst to join their busy service desk team. This role involves providing first-line IT support across multiple sites, resolving tickets … will also assist with user training, process documentation, and occasional onsite support. Key Responsibilities: Act as first point of contact via phone, email, or chat. Log, assign, and resolve support tickets, escalating where appropriate. Provide support across Microsoft 365, workstations, servers, printers, networks, and vendor applications. Carry out daily system checks and asset management tasks. Contribute to knowledge … base documentation and process improvements. Undertake training to build technical skills and certifications. What they're looking for: GCSEs (including Maths and English) or equivalent. Previous experience in customer service or a technical support environment. Knowledge of IT systems, ticketing tools, and service desk operations. Strong communication skills and a collaborative, team-focused approach. Desirable: A-levels More ❯

Technical support Agent Watford Monday to friday 8.30-5 We are currently recruiting for a technical team based in a head office in Watford. This is a really exciting opportunity to join a forward-thinking dynamic company who have big plans for the future to develop and progress staff members. You will be getting involved with customer … service queries and solving technical support issues on products provided by the company. You will be the first point of contact to liaise with engineers and technicians to advise on solutions to any technical problems. Are you looking for a challenging role that allows you to learn a new product in depth with fantastic training opportunities from … the company! Must have previous office based experienced paired with technical mindset and logical thinking! Duties: Handling inbound calls Making outbound calls Liaising with customers and clients Product investigations Creating support tickets Benefits Hybrid working Full training and support Salary review and increase twice a year Free parking Company Bonus More ❯

Technical Support Engineer - Heating Are you a Heat Pump Engineer looking to come off the tools? I'm working with a leading HVAC manufacturer who is looking for a Technical Support Engineer with strong experience in MVHR and Heat Pumps, ideally including Exhaust Air Heat Pumps (EAHPs). This is a fantastic opportunity to join a … team, assisting with product design, application, and integration. - Act as a client-facing engineer, advising on installation, commissioning, and ongoing support. - Deliver training and guidance to installers and consultants. - Support continuous product improvements through feedback to the design and R&D teams. Package - Salary: 45,000 - 50,000 - Hybrid working - based out of offices in London Bridge - 28 days … include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy. More ❯

Technical Support Engineer - Heating Are you a Heat Pump Engineer looking to come off the tools? I'm working with a leading HVAC manufacturer who is looking for a Technical Support Engineer with strong experience in MVHR and Heat Pumps, ideally including Exhaust Air Heat Pumps (EAHPs). This is a fantastic opportunity to join a … team, assisting with product design, application, and integration. - Act as a client-facing engineer, advising on installation, commissioning, and ongoing support. - Deliver training and guidance to installers and consultants. - Support continuous product improvements through feedback to the design and R&D teams. Package - Salary: £45,000 - £50,000 - Hybrid working - based out of offices in London Bridge - 28 days … include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy. More ❯

Technical Support Analyst - Tier 2 Location: Taunton/Hybrid (with occasional UK travel) Hours: 37.5 per week, two shifts: 08:30-17:00/10:00-18:00 Overview: We are recruiting on behalf of our client for a Tier 2 Technical Support Analyst with strong cloud and Microsoft 365 expertise. This role is ideal for … someone with at least three years' experience in IT support who is confident handling escalat If you want to know about the requirements for this role, read on for all the relevant information. Please click on the apply button to read the full job description More ❯

Technical Support Manager - Construction/Consultancy Midlands region £52,000 + Car Allowance £5740 + 22% Pension + 44 Days Holiday + Hybrid Working + Career Development + £300 Wellness allowance Are you currently working in a technical construction role such as building surveying, architecture, project management, or asset management? Would you like to step away from … accreditation in Constructing Excellence, they are committed to delivering high-quality, community-driven outcomes across the public sector. In this Midlands-based role, you'll act as the key technical link between public sector clients and appointed contractors (ApCos), ensuring that projects are delivered smoothly, efficiently, and to the highest technical standards. You'll handle site visits, project … troubleshooting, and dispute resolution, while also supporting tender evaluations, technical audits, and stakeholder engagement. Weekly travel across the region is essential, as is a fixed office day every Wednesday in Uxbridge. The ideal candidate will come from a construction delivery background such as building surveying, quantity surveying, architecture or project management and bring public sector experience, ideally within housing More ❯

career and help businesses grow better and faster, you're in the right place. Your new role We're looking for a people-first leader to manage our UK Technical Support team in Solihull. You'll run the day-to-day support operation for the region, making sure we deliver timely, high-quality responses to customers and … partners.This role is about leading people and operations more than hands-on technical troubleshooting. You don't need to be an engineer, but you should understand how to run a global B2B support function, balance workloads, manage escalations, and motivate a team to deliver excellent customer experiences. This role operates on a hybrid model, with a mix of … work and in-office collaboration at our Solihull location, specifically, working in-office 3 days per week. What you'll need to succeed 5+ years' experience leading Customer-facing support or service delivery teams, ideally within SaaS or enterprise technology Strong background in B2B customer service operations (not necessarily technical) Confidence managing escalations and major incidents, including direct More ❯

career and help businesses grow better and faster, you're in the right place. Your new role We're looking for a people-first leader to manage our UK Technical Support team in Solihull. You'll run the day-to-day support operation for the region, making sure we deliver timely, high-quality responses to customers and … partners.This role is about leading people and operations more than hands-on technical troubleshooting. You don't need to be an engineer, but you should understand how to run a global B2B support function, balance workloads, manage escalations, and motivate a team to deliver excellent customer experiences. This role operates on a hybrid model, with a mix of … work and in-office collaboration at our Solihull location, specifically, working in-office 3 days per week. What you'll need to succeed 5+ years' experience leading Customer-facing support or service delivery teams, ideally within SaaS or enterprise technology Strong background in B2B customer service operations (not necessarily technical) Confidence managing escalations and major incidents, including direct More ❯

Fully remote helpdesk technical support position. Ensure all your application information is up to date and in order before applying for this opportunity. Fluent Italian ? Do you have a love for Electronics and an understanding of the various electrical components found on a PCB or logic board? A passion for IT and technology in general? Do you enjoy … from you! Contrary to the above, this is not a hands-on role; it is a fully remote (you can work from home), helpdesk/service desk position providing support to clients who are using my customers systems advanced 2D and 3D imaging devices , together with an element of IT support surrounding these networked machines. Its a permanent … career opportunity a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to positions with a wider/global remit. Hours: Monday to Friday , 37.5hrs (1hr lunch): 08:30 17:00hrs. They have a great management team in place and the team itself is positive and collaborative. Full and More ❯