1 to 25 of 35 Remote Technical Support Specialist Jobs in England

your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Franklin Fitch Recruitment Consultant at Franklin Fitch Third Line Support Analyst Location: Bath An award-winning, market-leading MSP based in Bath is looking for a 3rd Line Support Analyst to join the Service Desk team. The Role … from our 2nd line team, whilst working with the Service Manager to identify areas for improvement for our clients on the Service Desk. Our 3rd line engineers also provide technical expertise to all areas of the business as required, from project planning to security and maintenance. We truly care about our clients and want to help them get back … to their role as efficiently as possible. Key Responsibilities: Providing excellent customer experience, through friendly, helpful technical issue resolution. Collaborate with 1st and 2nd line support teams to escalate, troubleshoot and resolve issues efficiently. Recording incoming support requests and maintaining detailed, accurate notes and time records. Referencing and updating client documentation and user guides. Perform system upgrades More ❯

Success Reports to: Regional Customer Success Manager/Team Lead Job Description: Are you a proactive and tech-savvy problem solver with a passion for delivering world-class customer support? We’re looking for a Technical Application Support Specialist to join our growing global team and play a pivotal role in supporting our diverse suite of … industry-leading products. Your Mission As a Support Specialist, you’ll be experienced in diagnostics with the ability to investigate and resolve complex application problems in bespoke solutions. You will be responsible for delivering exceptional technical support to our global customer base, ensuring low downtime, fast resolution, and outstanding service. This is a senior role, suitable … Document all customer contact and ticket progression professionally on the incident management system for cross-team collaboration and consistent customer experience Replicate customer issues when appropriate for deeper understanding Support junior team members to develop diagnostic skills and system knowledge Build and maintain good customer relationships through conference calls, independently when appropriate Provide lead application support for Gresham More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Social network you want to login/join with: IT & Product Technical Support Specialist, hemel hempstead col-narrow-left Client: Transcend Information, Inc. Location: hemel hempstead, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Company Description At Transcend, we innovate … As a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for an IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The … role is based in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Strong analytical skills and troubleshooting abilities Excellent More ❯

Social network you want to login/join with: IT & Product Technical Support Specialist, watford, hertfordshire col-narrow-left Client: Transcend Information, Inc. Location: watford, hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Company Description At Transcend, we innovate … As a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The … role is based in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Strong analytical skills and troubleshooting abilities Excellent More ❯

As a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The … role is based in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Product presentation skills Customer visits (Online + More ❯

Technical Specialist Remote Support We are currently looking for a Technical Specialist Remote Support, who will be reporting to the Customer Support Manager. (S)he will be responsible for the ownership and 2nd line resolution of Incidents and Service Requests for AGFA HealthCare’s Northern Europe customer base. Location: Leeds, UK (hybrid working … prioritise your own workload with a continual focus on customers SLAs, ensuring Incidents are resolved within SLA - (10%) Escalate Incidents, as needed, on behalf of the customer to appropriate technical resources, coordinating global interaction between other Regional Support Services, Global Support Network (GSN), Problem Management and third-party vendors. – (5%) Perform root cause analysis on high priority … expert working knowledge of our current and future products and solutions – (10%) Requirements: • IT Diploma or Degree (qualification by experience accepted) • Minimum of 2 Years in Customer Service Application Support • Proven track record in providing high-quality support for customer-facing applications. • Proficiency in IT Service Management (ITIL) Demonstrated experience with ITIL best practices and frameworks for efficient More ❯

As a Technical Support Specialist (TSS), you will be a primary face of the company, functioning as an essential technical liaison between a customer and our team of Estimators, Sales and other inside staff. The ideal candidate should have a strong passion for customer satisfaction and sales, possess excellent communication skills, understanding of manufacturing principles and … Minimum 5-years’ experience in a manufacturing field(s) pertaining to tooling, machining or fabrication. Must be able to read and interpret blueprints. Ability to translate blueprints to non-technical audiences. GD&T training and experience is preferred. Proficient computer skills, including Microsoft products is required. SalesForce and JobBoss experience is preferred. CADD experience is a plus. PHYSICAL DEMANDS … i.e., safety glasses, safety toe boot/shoe. The employee must be able to perform the physical demands of the job with or without reasonable accommodation. JOB DUTIES: The Technical Support Specialist will interact with the company’s customers by addressing inquiries and resolving complaints; when the issue is beyond the TSS’s knowledge, they will engage More ❯

diverse businesses offer various career moves to seek new horizons. Welcome to join us and bring your curiosity to life! Full Job Description MedChemExpress has an immediate opening for Technical Support Specialist base in the UK. This is a full time position with career advancement opportunities within the company. You must be available to work from Monday … to Friday and willing to travel. You must be legally working in the UK. Key Responsibilities Sale Support: Provide technical support to EMEA sales teams, helping with sales lead generation, the development of stable customer relationships. Collaborate with product managers to deliver technical training to internal and external sales teams. Represent the company in technical meetings, prepare agendas and minutes, and ensure follow-up on action items. Liaise with sales and technical teams to facilitate communication with key accounts and projects, monitor project progression, and prevent technical communication errors and obstacles. Build and maintain long-lasting relationships with key customers. Marketing support: Design, polish, and proofread both physical and digital marketing More ❯

educated 30,000+ industry professionals in over 65 countries and have an ambitious growth strategy to significantly increase our global reach. The Opportunity We are looking for a skilled Technical Support Specialist to join our team to provide exceptional 1st and 2nd line support to our online learning management system (LMS) customers and take a lead … days, plus an added day every two years of service (up to 5 additional days). The Role Your key responsibilities will include (but are not limited to): Customer Support: Provide 1st and 2nd line technical support to LMS customers. Troubleshoot and resolve technical issues related to the LMS platform. Escalate complex issues to higher-level … support when necessary. Create and update user guides, FAQs, and other support documentation. Ensure timely and effective resolution of customer queries and issues. Business Systems Support: Lead the support and maintenance of internal business systems, including the Microsoft 365 suite of tools. Collaborate with internal teams to identify and resolve system issues. Perform system upgrades, patches More ❯

Inlogik Farnborough, England, United Kingdom Join or sign in to find your next job Join to apply for the Technical Support Specialist role at Inlogik Inlogik Farnborough, England, United Kingdom 1 week ago Be among the first 25 applicants Join to apply for the Technical Support Specialist role at Inlogik Get AI-powered advice … and innovative spend management solutions that exceed industry expectations. We are a close-knit team that has built and maintains a competitive product offering, coupled with exceptional service and support, positioning Inlogik as a strong presence in the global market. Joining our Client Support team as a Technical Support Specialist, you will provide effective and … efficient technical support to Inlogik customers. This role is an integral part of the support, maintenance, and application implementation teams. Your Day To Day Tasks May Include Provide excellent customer support, including assisting clients with configuration and troubleshooting of Inlogik products. Proactively monitor our ticket system and support inboxes, responding to customer issues within agreed More ❯

Principal Technical Service and Ongoing Support Specialist - (Remote, EMEA Based) Join to apply for the Principal Technical Service and Ongoing Support Specialist - (Remote, EMEA Based) role at Medtronic Principal Technical Service and Ongoing Support Specialist - (Remote, EMEA Based) 17 hours ago Be among the first 25 applicants Join to apply for … the Principal Technical Service and Ongoing Support Specialist - (Remote, EMEA Based) role at Medtronic At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life … hospitals that includes the DS1 computer, our first OR device, allowing surgeons, OR team members, and trainees to securely access videos of their procedures shortly after surgery. The Principal Technical Services and Ongoing Support Specialist (TSOS) within the Customer Success team is responsible for providing remote and (in selected circumstances) on-site technical support to More ❯

Paynt Market Harborough, England, United Kingdom Technical Support Specialist Paynt Market Harborough, England, United Kingdom 3 weeks ago Be among the first 25 applicants Direct message the job poster from Paynt Paynt. Payments As You Need Them. Who We Are We are a dynamic payment solution provider, founded in 2013, rapidly evolving to deliver cutting-edge payment … us push forward and achieve our vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a Technical Support Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular working hours will be … During the first few months, while you're onboarding and going through training, you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technical support to Paynt merchants and partners via tickets, emails and phone. Implement medium to high complexity solutions related to More ❯

us push forward and achieve our vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a Technical Support Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular working hours will be … During the first few months, while you're onboarding and going through training, you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technical support to Paynt merchants and partners via tickets, emails and phone. Implement medium to high complexity solutions related to … e-commerce platforms, transactions, plugins and integrations according to agreed SLA and standards. Manage technical onboarding of new merchants for the company. Maintain communication with third-party vendors. Responsible for maintaining up-to-date documentation for applications, and system configurations, providing detailed insights for troubleshooting and future reference. Follow established escalation procedures and escalate complex issues to higher-level More ❯

3rd Line Support Engineer Worksop (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our … other sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The Technical Support Specialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part of a wider Technical Services Team, working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of More ❯

3rd Line Support Engineer Carlton (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our … other sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The Technical Support Specialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part of a wider Technical Services Team, working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of More ❯

Technical Support Specialist Are you a Technical Specialist with a background of providing second and third-line support This is a great opportunity to join a fun technical team and develop in your career. Position: Technical Support Specialist Location: Swindon/Hybrid Hours: Full-time Salary: £34,000 to … and the second round is in person at the Swindon office on 16 July 2025. The Role Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for … be responding to calls, recording and resolving issues and, where appropriate, allocating tasks to other team members; and maintaining the Society's hardware and software. You will also provide technical guidance to other Technology Support Desk staff members. About You We are looking for someone with experience of: Working within an IT helpdesk environment PowerShell, Microsoft Online More ❯

Technical Support Specialist Are you a Technical Specialist with a background of providing second and third-line support? This is a great opportunity to join a fun technical team and develop in your career. Position: Technical Support Specialist Location: Swindon/Hybrid Hours: Full-time Salary: £34,000 to … and the second round is in person at the Swindon office on 16 July 2025. The Role Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for … be responding to calls, recording and resolving issues and, where appropriate, allocating tasks to other team members; and maintaining the Society’s hardware and software. You will also provide technical guidance to other Technology Support Desk staff members. About You We are looking for someone with experience of: Working within an IT helpdesk environment PowerShell, Microsoft Online More ❯

Technical Support Specialist, NFP PEOPLE 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Technical Support Specialist Are you a Technical Specialist with a background of providing second and third-line support? This is a great opportunity to join a … fun technical team and develop in your career. Position: Technical Support Specialist Location: Swindon/Hybrid Hours: Full-time Salary: £34,000 to £38,000 per annum Contract: Permanent Closing Date: Sunday 29 June 2025 Interview Date: The first round is online on 8 July 2025, and the second round is in person at the Swindon … office on 16 July 2025. The Role Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for all staff. Your main duties will be responding to calls More ❯

and casinos to optimize pricing, distribution, and profitability. We operate fully remotely, with a diverse, global team that values adaptability, knowledge-sharing, and continuous improvement. ABOUT OUR TEAM The Technical Support team at Duetto delivers timely, knowledgeable, and personalized assistance to our customers. Our support model is "touch and hold," meaning each Specialist fully owns their … service we provide to customers. We measure our success using key performance indicators, including: First Response Time: Under 2 hours Customer Satisfaction (CSAT): 4.7 or higher Case Volume: Each Specialist manages approximately 125 cases per month Our team thrives in a culture of collaboration, adaptability, and continuous learning, supported by practices like Swarming (real-time problem-solving with teammates … and active knowledge sharing. We provide a clear career track, offering growth opportunities as you demonstrate mastery of technical skills, leadership in knowledge creation, and positive contributions to the team's success. WHAT YOU'LL DO Case Management & Ownership: Self-assign cases within your skill set while continually taking on more complex issues to grow your expertise. Investigate and More ❯

and casinos to optimize pricing, distribution, and profitability. We operate fully remotely, with a diverse, global team that values adaptability, knowledge-sharing, and continuous improvement. ABOUT OUR TEAM The Technical Support team at Duetto delivers timely, knowledgeable, and personalized assistance to our customers. Our support model is “touch and hold,” meaning each Specialist fully owns their … service we provide to customers. We measure our success using key performance indicators, including: First Response Time: Under 2 hours Customer Satisfaction (CSAT): 4.7 or higher Case Volume: Each Specialist manages approximately 125 cases per month Our team thrives in a culture of collaboration, adaptability, and continuous learning, supported by practices like Swarming (real-time problem-solving with teammates … and active knowledge sharing. We provide a clear career track, offering growth opportunities as you demonstrate mastery of technical skills, leadership in knowledge creation, and positive contributions to the team’s success. WHAT YOU’LL DO Case Management & Ownership: Self-assign cases within your skill set while continually taking on more complex issues to grow your expertise. Investigate and More ❯

media agencies, ad tech, and brand marketing. We're passionate about enabling creativity and building software that makes content creation better, faster, and more efficient. We're seeking a Technical Support Specialist to help our clients and internal teams across all facets of using our Creative Automation Platform. The role sits at the intersection of Customer Success … Product, and Engineering, and handles everything from basic product usage questions to advance technical debugging to identifying client-facing product issues as strategic opportunities for product improvement based on customer feedback. Individuals in this role will become expert level users of the Celtra platform and experts on creativity in advertising by providing support on topics such as creative … work will be recognized, appreciated, and rewarded - look no further! Our team members have grown from this entry-level role to everything from regional or global team leads in support to members of our Solutions and Customer Success teams. Responsibilities Develop and maintain expert knowledge of the Celtra platform to support clients, partners and internal teams in the More ❯