Technical Support Specialist Jobs in England

Technical Support Specialist
UK > England

The median Technical Support Specialist salary in England is £37,500 per year, according to job vacancies posted during the 6 months leading to 9 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
9 May 2025
Same period 2024 Same period 2023
Rank 640 761 922
Rank change year-on-year +121 +161 +162
Permanent jobs requiring a Technical Support Specialist 31 70 9
As % of all permanent jobs advertised in England 0.065% 0.082% 0.010%
As % of the Job Titles category 0.071% 0.086% 0.011%
Number of salaries quoted 21 50 8
10th Percentile £27,750 £25,000 £35,625
25th Percentile £30,000 £28,500 £37,500
Median annual salary (50th Percentile) £37,500 £32,500 £43,250
Median % change year-on-year +15.38% -24.86% +1.76%
75th Percentile £48,000 £48,750 £47,625
90th Percentile £60,000 £50,250 £49,680
UK median annual salary £37,500 £32,500 £40,000
% change year-on-year +15.38% -18.75% -8.57%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 43,417 81,048 82,564
% of permanent jobs with a recognized job title 90.53% 94.49% 91.47%
Number of salaries quoted 24,595 60,528 52,373
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,000 £38,250 £45,000
Median annual salary (50th Percentile) £57,500 £53,500 £60,800
Median % change year-on-year +7.48% -12.01% +1.33%
75th Percentile £75,000 £71,500 £82,500
90th Percentile £97,500 £91,000 £100,000
UK median annual salary £57,500 £52,500 £60,000
% change year-on-year +9.52% -12.50% -

Technical Support Specialist
Job Vacancy Trend in England

Job postings that featured Technical Support Specialist in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Technical Support Specialist in England

Technical Support Specialist
Salary Trend in England

3-month moving average salary quoted in jobs citing Technical Support Specialist in England.

Salary trend for Technical Support Specialist in England

Technical Support Specialist
Salary Histogram in England

Salary distribution for jobs citing Technical Support Specialist in England over the 6 months to 9 May 2025.

Salary histogram for Technical Support Specialist in England

Technical Support Specialist
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Specialist within the England region over the 6 months to 9 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +33 14 £37,500 -6.25% 2
North West +10 11 £37,500 +15.38% 1
South East +96 6 £33,500 -16.25% 9
London +104 4 £47,500 +58.33% 11
South West +116 3 £46,000 +48.39% 1
West Midlands +60 2 £31,000 +14.81% 1
Midlands +54 2 £31,000 +8.77% 4
Yorkshire +47 2 - - 1
East of England +30 2 £28,750 +10.58% 2
North East +50 1 £60,000 +140.00%
Technical Support Specialist
UK

Technical Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 9 May 2025, Technical Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Technical Support Specialist in the job title.

1 22 (70.97%) Social Skills
2 17 (54.84%) Problem-Solving
3 13 (41.94%) Azure
4 11 (35.48%) Microsoft
5 10 (32.26%) Firewall
5 10 (32.26%) Cisco
5 10 (32.26%) Customer Service
6 9 (29.03%) Microsoft 365
6 9 (29.03%) Fortinet
6 9 (29.03%) Degree
6 9 (29.03%) Time Management
6 9 (29.03%) Active Directory
7 8 (25.81%) Microsoft Certification
7 8 (25.81%) Microsoft Office
7 8 (25.81%) Windows
7 8 (25.81%) Hyper-V
8 7 (22.58%) Linux
9 6 (19.35%) WatchGuard
9 6 (19.35%) SonicWALL
9 6 (19.35%) Infrastructure Management
9 6 (19.35%) Cybersecurity
9 6 (19.35%) Meraki
9 6 (19.35%) Organisational Skills
10 5 (16.13%) Mac OS
10 5 (16.13%) AWS
10 5 (16.13%) Preventative Maintenance
10 5 (16.13%) CRM
10 5 (16.13%) VoIP
11 4 (12.90%) A+ Certification
11 4 (12.90%) Self-Motivation

Technical Support Specialist Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 8 (25.81%) Microsoft Office
2 3 (9.68%) Microsoft Excel
Cloud Services
1 13 (41.94%) Azure
2 9 (29.03%) Microsoft 365
3 5 (16.13%) AWS
4 3 (9.68%) Entra ID
Communications & Networking
1 10 (32.26%) Firewall
2 5 (16.13%) VoIP
3 3 (9.68%) DNS
3 3 (9.68%) SD-WAN
3 3 (9.68%) TCP/IP
3 3 (9.68%) VPN
3 3 (9.68%) WAN
3 3 (9.68%) Wi-Fi
4 2 (6.45%) DHCP
5 1 (3.23%) Broadband
Database & Business Intelligence
1 3 (9.68%) Electronic Patient Records
Development Applications
1 2 (6.45%) JIRA
General
1 22 (70.97%) Social Skills
2 6 (19.35%) Organisational Skills
3 3 (9.68%) Aerospace
3 3 (9.68%) Automotive
3 3 (9.68%) Electronics
3 3 (9.68%) German Language
3 3 (9.68%) Manufacturing
4 1 (3.23%) Games
4 1 (3.23%) Telecoms
Miscellaneous
1 4 (12.90%) Self-Motivation
2 3 (9.68%) e-Learning
2 3 (9.68%) FMCG
2 3 (9.68%) IoT
2 3 (9.68%) Operational Technology
2 3 (9.68%) Renewable Energy
2 3 (9.68%) Video Conferencing
3 2 (6.45%) Enterprise Software
3 2 (6.45%) Management Information System
Operating Systems
1 8 (25.81%) Windows
2 7 (22.58%) Linux
3 5 (16.13%) Mac OS
4 1 (3.23%) Android
4 1 (3.23%) Unix
Processes & Methodologies
1 17 (54.84%) Problem-Solving
2 10 (32.26%) Customer Service
3 9 (29.03%) Time Management
4 6 (19.35%) Cybersecurity
4 6 (19.35%) Infrastructure Management
5 5 (16.13%) CRM
5 5 (16.13%) Preventative Maintenance
6 3 (9.68%) Decision Tree
6 3 (9.68%) Enterprise Architecture
7 2 (6.45%) Commercial Awareness
7 2 (6.45%) Critical Thinking
7 2 (6.45%) Customer Experience
7 2 (6.45%) Decision-Making
7 2 (6.45%) Document Management
7 2 (6.45%) ITIL
7 2 (6.45%) Microscopy
7 2 (6.45%) Performance Metrics
7 2 (6.45%) Physics
7 2 (6.45%) Use Case
7 2 (6.45%) Workflow
Programming Languages
1 3 (9.68%) PowerShell
1 3 (9.68%) SQL
2 2 (6.45%) C++
2 2 (6.45%) Python
Qualifications
1 9 (29.03%) Degree
2 8 (25.81%) Microsoft Certification
3 4 (12.90%) A+ Certification
4 3 (9.68%) MCSE
5 2 (6.45%) Azure Certification
5 2 (6.45%) Master's Degree
5 2 (6.45%) MCP
5 2 (6.45%) MCSA
5 2 (6.45%) Network+ Certification
5 2 (6.45%) PhD
5 2 (6.45%) Security Cleared
6 1 (3.23%) CCDA
6 1 (3.23%) CCNA
6 1 (3.23%) CCNP
6 1 (3.23%) Cisco Certification
6 1 (3.23%) MCSD
Quality Assurance & Compliance
1 1 (3.23%) ISO 9001
1 1 (3.23%) ISO/IEC 27001
1 1 (3.23%) SLA
System Software
1 9 (29.03%) Active Directory
2 8 (25.81%) Hyper-V
Systems Management
1 3 (9.68%) Microsoft Intune
1 3 (9.68%) SCCM
2 2 (6.45%) PaperCut
Vendors
1 11 (35.48%) Microsoft
2 10 (32.26%) Cisco
3 9 (29.03%) Fortinet
4 6 (19.35%) Meraki
4 6 (19.35%) SonicWALL
4 6 (19.35%) WatchGuard
5 3 (9.68%) Aruba
5 3 (9.68%) Okta
6 2 (6.45%) Freshdesk