1 to 25 of 41 User Researcher Jobs in England

User Researcher - UK WIDE - Remote Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital transformation Projects in the Public Sector … anywhere in the UK (remote) and will be based from home, however occasional client visits will be necessary for meetings but these will be fully funded. Experience for the User Researcher roles:- 18mths+ commercial experience in a User Researcher role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ and not been abroad for … a 28 day+ holiday in last 5yrs to enable you to gain Security Clearance (SC level) on joining. Salary for the User Researcher roles on offer is up to £55,000 dependent on experience + an excellent benefits package including extensive training User Researcher - UK Wide - Digital Services, UK WIDE (Remote More ❯

Senior User Researcher £60000-75000 GBP Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher £75,000 + bonus London - Hybrid Candidates must have active SC Clearance or have held SC Clearance in the past. A global design studio is looking for an experienced User Researcher to join … a high-performing, multi-disciplinary team focused on creating impactful, user-centred services. This role is dedicated to using agile methodologies to ensure that every discovery and design project is deeply rooted in user understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector! Key Responsibilities of the User Researcher: • Taking … Engage with users through interviews, workshops, and ethnographic research to build meaningful insights. • Analyse research findings and data to generate valuable insights and actionable recommendations. Required experience of the User Researcher: • A minimum of 8 years experience as a senior researcher leading on client projects. • Demonstrated ability to design and execute effective research plans • Experience with SaaS More ❯

User Researcher: HR Automation Location: Remote + Some time on a local site within the UK Rate: £650 per day IR35: In scope Duration: 4 month initial contract + possible extension The request is to appoint a User Researcher to support the service design of departmental HR services in alignment with user-centred design principles … and government service standards.You will map user journeys and record pain points which will be used to inform service design decisions. It is anticipated that you will conduct user interviews and usability testing with a representative cross-section of internal staff.The project aims to improve the effectiveness, usability and accessibility of HR services for users. This phase will … HR query types to create a broader HR Query Service, expanding from just Resourcing queries, and HR Demand Management, including creating common demand design management capability Sought:A senior user researcher that is an experienced practitioner who can plan and lead user research activities in larger teams and on more complex services. At this role level, you More ❯

Senior User Researcher (SC Cleared) £75,000 + bonus London – Hybrid A global design studio is looking for an experienced User Researcher to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services. This role is dedicated to using agile methodologies to ensure that every discovery and design project is deeply … rooted in user understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector! Key Responsibilities of the User Researcher: • Taking lead on end-client engagement projects • Identify research needs and select the best research methods for each project. • Develop, document, and present comprehensive research plans outlining study goals and methodologies. • Engage with … users through interviews, workshops, and ethnographic research to build meaningful insights. • Analyse research findings and data to generate valuable insights and actionable recommendations. Required experience of the User Researcher: • A minimum of 8 years experience as a senior researcher leading on client projects. • Demonstrated ability to design and execute effective research plans • Experience with SaaS or Salesforce More ❯

Senior User Researcher (SC Cleared) £75,000 + bonus London – Hybrid A global design studio is looking for an experienced User Researcher to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services. This role is dedicated to using agile methodologies to ensure that every discovery and design project is deeply … rooted in user understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector! Key Responsibilities of the User Researcher: • Taking lead on end-client engagement projects • Identify research needs and select the best research methods for each project. • Develop, document, and present comprehensive research plans outlining study goals and methodologies. • Engage with … users through interviews, workshops, and ethnographic research to build meaningful insights. • Analyse research findings and data to generate valuable insights and actionable recommendations. Required experience of the User Researcher: • A minimum of 8 years experience as a senior researcher leading on client projects. • Demonstrated ability to design and execute effective research plans • Experience with SaaS or Salesforce More ❯

part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job descriptionAs a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate user research and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams across HMRC. More ❯

Job Description Senior User Researcher (SC Cleared) £75,000 + bonus London – Hybrid A global design studio is looking for an experienced User Researcher to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services. This role is dedicated to using agile methodologies to ensure that every discovery and design project … is deeply rooted in user understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector! Key Responsibilities of the User Researcher: • Taking lead on end-client engagement projects • Identify research needs and select the best research methods for each project. • Develop, document, and present comprehensive research plans outlining study goals and methodologies. … Engage with users through interviews, workshops, and ethnographic research to build meaningful insights. • Analyse research findings and data to generate valuable insights and actionable recommendations. Required experience of the User Researcher: • A minimum of 8 years experience as a senior researcher leading on client projects. • Demonstrated ability to design and execute effective research plans • Ex... More ❯

Vacancy for User Researcher at The National Archives Vacancy for User Researcher at The National Archives 23 May 2022 London Full-Time The Digital Archiving and Web Archiving departments at The National Archives are committed to delivering high quality, user-friendly digital services that collect, preserve and provide access to our Digital Archive and the … UK Government Web Archive. We are committed to research, innovation and meeting user needs. We want to test our assumptions thoroughly and regularly with our users (the public, researchers, journalists, government and our staff), so that we develop services in line with real, evidenced needs and ultimately attract new and more diverse audiences to our nationally important collections. We … re currently looking for an enthusiastic user researcher to join our growing user-centred design community. In this role, you will work as part of a multi-disciplinary team, to deliver products that will widen access The National Archives digital collections. Understanding our users and creatively thinking about how they interact with our services is central to More ❯

phenomenal - people are looking for love and we're helping thousands of people around the world get married every month. We're looking for an experienced and strategic Senior User Researcher to join our growing UX team in London. As a senior member of the creative squad, you will lead impactful research initiatives that inform our product decisions … UX team of 7 - a talented group of product designers with varying levels of experience - and help us shape the future of our Muslim marriage app. As our Senior User Researcher, you'll own the research function and work cross-functionally to ensure our product decisions are grounded in deep user understanding. Lead research projects: Take ownership … with our product vision. Upskill the team: Share research best practices and help grow research capability across the design team, particularly supporting junior and mid-level designers in applying user-centered methods. Collaborate cross-functionally: Partner with product managers, data analysts, and stakeholders to bring user needs to the forefront of decision-making. Improve research operations: Establish and More ❯

User Researcher 12 months Hybrid - Manchester, London and Newcastle (x2 days onsite x3 remote) Must be eligible for SC security clearance Inside IR35 - Umbrella only Role overview: The User Researcher will work within the agile scrum team to define, plan and conduct user research with the goal of building team empathy needed to create positive … and analysing the research by creating research plans, protocols and activities using qualitative quantitative or mixed-method approaches. They will analyse and synthesise research findings to translate insights into user needs and opportunities, communicating compelling user insights to the product owner, team and wider stakeholders. They will contribute research findings to enable evidence-based product and design decisions … and will champion the user to ensure that the product delivers Essential skills and experience: Experience of planning scoping conducting, analysing and communicating user research throughout the Agile product development lifecycle. Experience of qualitative user research methods including usability testing ethnographic observation interviews surveys contextual inquiry and focus groups. Experience of working within an Agile scrum team More ❯

Lead User Researcher - Defence & Security (Bristol or London) Salary: £75,000 - £120,000 per annum (dependent on experience and clearance level) Work Arrangement: Hybrid (Bristol or London) Security Requirement: Active UK Security Clearance (SC or DV) Role Overview Join a high-performing, interdisciplinary team focused on delivering critical digital products for Defence & Security clients. As Lead User Researcher, you'll champion user-centred insights while shaping research strategy, processes, and standards across enterprise-level programmes. Responsibilities Plan and facilitate user research activities -interviews, usability testing, workshops, surveys-to uncover user needs and behaviours across complex environments Develop and maintain research artefacts and outputs, including user personas, journey maps, experience maps, and … design recommendations Advocate for user needs throughout the lifecycle, partnering closely with designers, product owners, developers, and senior stakeholders Interpret, synthesise, and present actionable insights to non-specialist and executive audiences Mentor and coach less experienced researchers to build research capability and consistency across teams Required Experience & Qualifications UK national with an active Developed Vetting (DV) or Security Check More ❯

Senior User Researcher £76,000 GBP Bonus Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher Sector: Design, London Salary: Up to £76,000 + 10% Bonus Overview: This role leads user research in public service design, embedding user needs throughout the delivery lifecycle and shaping accessible services. Key … Responsibilities: Lead end-to-end user research across project phases. Apply qualitative and quantitative research methods. Translate insights into strategic service improvements. Work with cross-functional teams to validate design decisions. Champion accessibility and user-first approaches. Requirements: 8+ years in user research or service design. Strong portfolio of research-led design outcomes. Expertise in usability testing More ❯

User Researcher Requirements: Right to work in UK Must have an active Security Clearance Hybrid work Public sector experience Salary: 46k - 55k Company If you are ready to be a part of something truly impactful, join a renowned consultancy in a role within the business technology unit. Leveraging cutting-edge technologies and agile methodologies, you will help clients … evolve and stay ahead in today’s fast-moving landscape. As a User Researcher , you’ll join the ever-growing digital arm, where collaboration is at the heart of everything. You’ll be part of a passionate team dedicated to user-centred design and building digital services and products that truly make an impact. With opportunities to More ❯

User Researcher Requirements: Right to work in UK Must have an active Security Clearance Hybrid work Public sector experience Salary: 46k - 55k Company If you are ready to be a part of something truly impactful, join a renowned consultancy in a role within the business technology unit. Leveraging cutting-edge technologies and agile methodologies, you will help clients … evolve and stay ahead in today’s fast-moving landscape. As a User Researcher , you’ll join the ever-growing digital arm, where collaboration is at the heart of everything. You’ll be part of a passionate team dedicated to user-centred design and building digital services and products that truly make an impact. With opportunities to More ❯

Required: User Researcher Location: Fully Remote Duration: 12 month initial contract IR35 Status: Inside The User Researcher will work within the agile scrum team to define, plan and conduct user research with the goal of building team empathy needed to create positive outcomes and experiences for users - both internal users and external users. They will … and analysing the research by creating research plans, protocols and activities using qualitative quantitative or mixed-method approaches. They will analyse and synthesise research findings to translate insights into user needs and opportunities, communicating compelling user insights to the product owner, team and wider stakeholders. They will contribute research findings to enable evidence-based product and design decisions … and will champion the user to ensure that the product delivers LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies More ❯

Join us as our Senior User Researcher at Peregrine Resourcing. At Peregrine, were always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent … deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role We are looking for a Senior User Researcher who has experienced practitioner who can plan and lead user research activities in larger teams and across programmes of work and more complex services. Responsibilities: design … help teams get a deep understanding of the people that use government services Authority will undertake any necessary CEST assessment and where appropriate issue a Status Determination Statement deliver user research in complex subject areas, and supervise and develop other user researchers to assure and improve research practice, ensuring that research is high quality, ethical and safe build More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

Senior User Researcher 📍 London (Hybrid working) 💸 Up to £76,000 + 10% bonus + benefits 🕊️ Permanent | Human-Centred Design | Public Sector We’re hiring a Senior User Researcher to join a global design studio that’s redefining how people experience public services. You’ll lead research that puts people first—shaping accessible, meaningful services that deliver … deeply integrated. You'll work alongside designers, BAs, engineers and product teams to ground decisions in real insight. 💡 What you’ll be doing: Plan and lead end-to-end user research across Discovery, Alpha, Beta and Live phases Use mixed methods (depth interviews, usability testing, contextual inquiry, surveys) to surface insight Translate research into clear, actionable outputs—user journeys, personas, problem statements Guide backlog prioritisation and service decisions based on evidence Embed user feedback loops into agile delivery Communicate findings through reports, artefacts and stakeholder playback sessions Champion inclusive and accessible research aligned to GDS and WCAG standards Mentor junior researchers and help evolve the internal research practice 🧠 What you’ll bring: 8+ years in user More ❯

Senior User Researcher 📍 London (Hybrid working) 💸 Up to £76,000 + 10% bonus + benefits 🕊️ Permanent | Human-Centred Design | Public Sector We’re hiring a Senior User Researcher to join a global design studio that’s redefining how people experience public services. You’ll lead research that puts people first—shaping accessible, meaningful services that deliver … deeply integrated. You'll work alongside designers, BAs, engineers and product teams to ground decisions in real insight. 💡 What you’ll be doing: Plan and lead end-to-end user research across Discovery, Alpha, Beta and Live phases Use mixed methods (depth interviews, usability testing, contextual inquiry, surveys) to surface insight Translate research into clear, actionable outputs—user journeys, personas, problem statements Guide backlog prioritisation and service decisions based on evidence Embed user feedback loops into agile delivery Communicate findings through reports, artefacts and stakeholder playback sessions Champion inclusive and accessible research aligned to GDS and WCAG standards Mentor junior researchers and help evolve the internal research practice 🧠 What you’ll bring: 8+ years in user More ❯

part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job descriptionAs a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate user research and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams across HMRC. More ❯

part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job description As a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate user research and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams across HMRC. More ❯

part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job description As a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate user research and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams across HMRC. More ❯

Our global media client are looking for a User Researcher/Business Analyst to help with their Pilot Ai Platform programme. The User Researcher/Business Analyst will lead the research that will help understand how the teams engage with the Ai platform, and how Ai agents influence workflows and what's required to drive deeper … s and Change teams to define research objectives that align with each pilot's goals and use cases. - Design research plans that combine qualitative and quantitative methods to evaluate user experience, adoption behaviour, and productivity impacts. - Identify key metrics and success signals to help measure platform effectiveness and full value realisation. The role: - 2-3 days per week in More ❯