Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
other enterprise or cloud-based platforms. This should include inbound and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversational AI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
other enterprise or cloud-based platforms. This should include inbound and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversational AI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
other enterprise or cloud-based platforms. This should include inbound and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversational AI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
other enterprise or cloud-based platforms. This should include inbound and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversational AI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding More ❯
other enterprise or cloud-based platforms. This should include inbound and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversational AI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
other enterprise or cloud-based platforms. This should include inbound and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversational AI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
other enterprise or cloud-based platforms. This should include inbound and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversational AI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding More ❯
experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. - Hands-on technical practitioner and individual contributor - Hands-on experience working on the design, development and deployment of contact center solutions at scale PREFERRED QUALIFICATIONS - Computer More ❯
experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. - Hands-on technical practitioner and individual contributor - Hands-on experience working on the design, development and deployment of contact center solutions at scale PREFERRED QUALIFICATIONS - 10+ More ❯
Social network you want to login/join with: Technical Delivery Manager (Verint/Voice), London Client: X4 Technology Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: a39d0a5bf2a1 Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: This is a new 3-6 month contract opportunity Outside IR35 in Berkshire. The work … days off-site) after the initial period. The Company You will work for an organization specializing in Telephony & Voice provision. They seek someone to assist with projects related to Verint Knowledge Management System. Join a forward-thinking team and be prepared to work independently and efficiently. Technical Delivery Manager (Verint) Required Experience Procurement Installation and Support of VerintMore ❯