Role: Technical Operations Manager - Systems, Projects & Support Location: Shoreditch (Office-Based) Salary: £65,000 + Performance-Related Bonuses About the Company: This rapidly scaling MSP delivers cloud, cybersecurity, VoIP, automation, and infrastructure services to a diverse and growing client base. With a strong focus on innovation and people development, the business offers a fast-moving, collaborative environment where technical leadership … for complex 3rd-line infrastructure, cloud, and networking issues. Lead and govern technical delivery across: Azure, Office 365, Windows Server SonicWall firewalls, VPN & security VMware/Hyper-V 3CX VoIP & supporting network infrastructure Own patching, maintenance standards, security alignment, and DR strategies. Ensure high-quality documentation, deployments, and configuration practices. Team Leadership & Performance Line-manage 2nd & 3rd line engineers, conducting … technical excellence. Support recruitment, onboarding, and long-term progression within the technical team. Project Delivery Lead and deliver internal and client-focused technical projects including: Cloud migrations Infrastructure upgrades VoIP deployments Network/security improvements Define scope, risks, timelines, and outcomes, ensuring delivery within agreed parameters. Work cross-functionally with leadership, service delivery, and commercial teams. Systems, Workflow & Process Development More ❯
DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also … leading CRM system projects (Salesforce or Microsoft Dynamics 365). Strong technical skills with the ability to build, configure, and support systems directly. Experience integrating CRM with PSA tools, VoIP platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Neoci Ltd
Position Overview: We are seeking a versatile and experienced Technical Support Specialist with a strong background in VoIP phone systems and SIP protocols. The ideal candidate will possess excellent communication skills and have a proven track record in supporting customers and partners. As a member of our small but rapidly growing team, you will wear many hats, providing 2nd/… 3rd line support, conducting pre-sales/customer demonstrations, and performing onsite rollouts when required. Key Responsibilities: Subject Matter Expertise: Become the subject matter expert (SME) for our VoIP platform and related technologies. Provide guidance and knowledge-sharing to internal teams and external clients. Stay current with industry trends, standards, and emerging technologies in VoIP and networking. Technical Support: Provide … 2nd/3rd line technical support for VoIP phone systems to customers and partners. Diagnose and resolve technical issues related to VoIP systems, SIP protocols, and network configurations. Maintain accurate and detailed records of support requests and resolutions. Customer Engagement: Deliver exceptional customer service through effective communication and problem-solving. Assist customers with the setup, configuration, and troubleshooting of their More ❯
recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN … routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. More ❯
recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN … routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. More ❯
recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN … routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. More ❯
data centre network operations, alongside providing comprehensive routing, switching, Wi-Fi, and Firewall support for HQ and retail stores. Key responsibilities include troubleshooting, planning changes, scheduled maintenance, and supporting VoIP deployments, requiring in-depth experience with technologies such as Cisco (ACI, Nexus, Catalyst 9K, OSPF/BGP/EIGRP), Meraki, Aruba ClearPass, F5, and Checkpoint. Candidates should possess strong problem …/updates). Troubleshooting support requests for network authentication or performance issues. Planning, procuring, and implementing new retail store connectivity. Creating and maintaining thorough documentation. Supporting the deployment of VoIP to all retail stores. Configuration management and deployment in the event of hardware replacement or equipment failure. Provide escalation support out of hours for emergencies. What we want from you More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Nextech Group Limited
What are we Looking For? Job title: 3rd Line Engineer Reports to: Head of Engineering Hours of Work: 37.5 hours a week, Monday to Friday (between our operating hours of 8am to 6pm) What is the Role? We are seeking More ❯
Microsoft 365 platform identity and access management for users in the 365 suite of applications e.g., SharePoint, Entra, Teams, Power BI and exchange etc - Technical support of the Council VOIP Telephone system, including server maintenance and configuration, upgrades and security vulnerability patching - Take the lead role in allocated ICT projects ICT Support Officer - You: - A Level/Degree or equivalent … applications - Working knowledge of: Windows Operating system, Microsoft Office, GIS Systems, LLPG - Ability to acquire "technical know-how" as appropriate - Knowledge and understanding of effective customer care - Understanding of VOIP Telephone systems - Good interpersonal skills to develop and maintain good working relationships ICT Support Officer - Benefits In return, East Cambridgeshire District Council offers a range of benefits including: - Flexible working More ❯
Microsoft 365 platform identity and access management for users in the 365 suite of applications e.g., SharePoint, Entra, Teams, Power BI and exchange etc - Technical support of the Council VOIP Telephone system, including server maintenance and configuration, upgrades and security vulnerability patching - Take the lead role in allocated ICT projects ICT Support Officer You: - A Level/Degree or equivalent … applications - Working knowledge of: Windows Operating system, Microsoft Office, GIS Systems, LLPG - Ability to acquire "technical know-how" as appropriate - Knowledge and understanding of effective customer care - Understanding of VOIP Telephone systems - Good interpersonal skills to develop and maintain good working relationships ICT Support Officer Benefits In return, East Cambridgeshire District Council offers a range of benefits including: - Flexible working More ❯
Microsoft 365 platform identity and access management for users in the 365 suite of applications e.g., SharePoint, Entra, Teams, Power BI and exchange etc - Technical support of the Council VOIP Telephone system, including server maintenance and configuration, upgrades and security vulnerability patching - Take the lead role in allocated ICT projects ICT Support Officer – You: - A Level/Degree or equivalent … applications - Working knowledge of: Windows Operating system, Microsoft Office, GIS Systems, LLPG - Ability to acquire "technical know-how" as appropriate - Knowledge and understanding of effective customer care - Understanding of VOIP Telephone systems - Good interpersonal skills to develop and maintain good working relationships ICT Support Officer – Benefits In return, East Cambridgeshire District Council offers a range of benefits including: - Flexible working More ❯
join our growing team. You will be responsible for the installation, configuration, and support of a wide range of systems, including IP CCTV, networks, Wi-Fi, telecoms, and hosted VOIP services , for both residential and commercial clients. This role offers the chance to work on technically diverse projects, delivering high-quality installations and exceptional customer service. Key Responsibilities Install, configure … and maintain telephone systems, IP networks, Wi-Fi, and IP CCTV Deliver reliable installations of Hosted (VOIP/SIP) telephony systems and PBX solutions Set up Wi-Fi networks and hardware including routers, switches, and access points (DrayTek, Ubiquiti, etc.) Install and terminate CAT5/6 cabling systems to a professional standard Configure and support IP CCTV systems , including HIKVision … site Requirements The ideal candidate will have: A background in Telecommunications, Networking, or CCTV installations Experience with Wi-Fi hardware and network equipment (DrayTek, Ubiquiti, etc.) Proven knowledge of VOIP/Hosted telephony systems Strong cabling and installation skills (CAT5/6) Experience supporting IP CCTV systems (e.g., HIKVision) Excellent communication, organisation, and problem-solving skills A keen eye for More ❯
protocols, and standards through ongoing research. Oversee hardware/software upgrades and lifecycle management. Manage vendor and contractor relationships to secure network products and services. Design, implement, and maintain VoIP systems, including phone servers and devices. Design and support Audio/Video systems across the organisation. Configure networks to ensure stability, reliability, and alignment with organisational objectives. Monitor network performance … You – Skills & Experience Strong experience in LAN, WAN, WLAN, and WWAN design and implementation. Skilled in network security principles , capacity planning, and industry best practices. Hands-on experience with VoIP systems . Excellent troubleshooting skills and familiarity with testing tools for voice/data circuits. Strong understanding of data privacy practices and relevant regulations. Confident communicator with excellent written, verbal More ❯
UC with a strong understanding of design, deployment, and integration of customer engagement solutions built on platforms such as NICE CXone and Genesys along with hands-on telecoms or VoIP engineering experience and deep understanding of SIP, PSTN, SBCs and IP telephony? Here at ARM we are recruiting for a full time permanent Senior CCaaS Engineer for a global IT … sessions. . Align solution architecture to client business goals. . Communicate clearly with technical and non-technical stakeholders. Qualifications: Required Skills & Experience: . 5yrs+ hands-on in telecoms or VoIP engineering roles, with at least 2 years in contact centre environments. . Strong experience with NICE CXone, Genesys or Avaya contact centre platforms. . Deep understanding of SIP, PSTN, SBCs More ❯
vendors where required and contribute to internal knowledge base articles Unified Communications Technical Consultant Job Requirements You'll be a confident communicator and technically capable professional with experience supporting VoIP/UC solutions and a strong understanding of IP networking fundamentals. You should be just as comfortable giving a product demo or delivering a technical webinar as you are diagnosing … SIP logs and helping resolve partner queries. ? You'll ideally bring: A solid background in VoIP/Unified Comms - cloud or on-premise IP PBX, SIP, DECT, IP phones Knowledge of broadband and WAN technologies (e.g. DSL, LTE), routers and firewalls Familiarity with network switching, VLANs, and VPNs Confidence with technical analysis (SIP traces, PCAPs, logs etc.) Experience in a More ❯
Redditch, Worcestershire, West Midlands, United Kingdom Hybrid/Remote Options
Telxl Limited
Voice Engineer/Voice System Administrator This role may be suitable for; VOIP engineers, Voice IT engineers, Technical Voice Specialists, Voice Support Engineers, VOIP specialists. The role; TelXL is looking for a Voice System administrator/Voice Engineer with strong telephony expertise to assist us in running our Tier 1 telephony platform, enabling our partners and end customers to provide … of new Bordernet SBCs to meet customer and service uptime requirements Ideally you will have experience in the following areas; Asterisk and OpenSips, installation and configuration Strong experience of VOIP in the telecoms industry Some experience of scripting, automaton for both windows and Linux. Standards compliance PCI, CE+ and ISO Teams direct routing For more information regarding the role please More ❯
chester, north west england, united kingdom Hybrid/Remote Options
The Investigo Group
technical platform function, supporting the development and evolution of our secure voice and communications infrastructure. You'll be responsible for maintaining and developing Asterisk-based platforms, optimising SIP and VoIP systems, and supporting integrations that enable secure, reliable communications across our customer base. Working closely with development and platform teams, you'll ensure our systems are resilient, scalable and future … Security Check (SC) clearance and comfortable working within a security-minded environment. Key Responsibilities: Configure, maintain and optimise Asterisk-based systems. Manage and troubleshoot SIP registrations, call routing and VoIP infrastructure. Monitor and enhance performance, resilience and security of telecoms services. Develop and support API integrations between telecoms platforms and backend systems. Implement call flow logic, dialplans and routing rules … maintain performance and compliance. Demonstrated collaboration across Platform, Cloud and Development teams. Why Join Us? Be part of a team that underpins secure communications across TIG. Work with modern VoIP, SIP and cloud-native telecoms technologies. Contribute to the evolution of next-generation secure communications. Hybrid working with flexibility around our Sandbach office. Competitive salary and comprehensive benefits package. Requirements More ❯
Development Representative to join a growing technology provider based in Fareham. This is a full time onsite role focused on prospecting new clients and generating qualified sales opportunities across VOIP, IT, MSP and Cyber Security services. This position suits someone who is confident making high volume calls, enjoys speaking to new people and wants to develop a long term career … technology solutions * Strong communication and listening skills * Happy to be office based in Fareham full time What You Will Receive: * Realistic opportunity to earn double OTE * Full training across VOIP, IT, MSP and Cyber products * Clear career progression routes * Supportive sales environment with ongoing coaching If you are ambitious, enjoy sales conversations and want to develop within the tech sector More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Carbon 60
Engineer to join a global energy client on a major offshore wind farm project. The successful candidate will commission telecom systems including fibre optic networks, IT/OT infrastructure, VOIP phones, TETRA radio, and LTE systems. Responsibilities: - Test and remediate fibre optic networks - Patch and configure networks to project drawings - Commission VOIP, TETRA, LTE systems - Troubleshoot network connectivity issues - Support … integration with LV power systems - Produce commissioning records and reports Essential Skills: - Offshore telecoms commissioning experience - Fibre testing and remediation - VOIP, LTE/TETRA systems - Network hardware configuration - Offshore experience (wind preferred) - Valid offshore safety and medical certifications - Full GWO's Apply Today: Submit your CV or contact us for more details. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio More ❯
Guildford, Surrey, England, United Kingdom Hybrid/Remote Options
Jonothan Bosworth
Hybrid Salary: £60,000 – £70,000 Type: Permanent About the Role: Our employer-partner is looking for a Senior Python/C++ Engineer with strong experience in distributed systems, VoIP, audio/video processing, and cloud-native architectures. This role suits someone who enjoys building performance-critical tools, working across the full stack, and contributing to scalable real-time communication … products. Key Responsibilities: Develop backend services and distributed components using Python and C++ . Work with media processing technologies (FFMPEG, audio mixing, streaming pipelines). Engineer VoIP, DECT, and SIP-based communication software, including real-time call handling. Build and maintain REST APIs (Flask, FastAPI, Django) and integration layers. Contribute to highly available microservices deployed via Docker Compose and/… . Collaborate in Agile teams to deliver secure, scalable, production-grade solutions. Required Skills & Experience: Strong engineering experience with Python and C++ (combined tech-stack). Background in telecoms, VoIP, DECT, SIP, media streaming, or network communications. Hands-on experience with microservices , containerisation, CI/CD (GitLab). Exposure to cloud deployments (AWS preferred). Familiarity with MQTT, ZMQ, WebRTC More ❯
Guildford, Surrey, England, United Kingdom Hybrid/Remote Options
Jonothan Bosworth
on low-latency and high throughput. Build and optimise systems-level components using Rust, C++, C, or Java . Design and implement APIs and real-time communication protocols (SIP, VoIP, 5G, RTC). Improve platform reliability, stability, and performance (99.99%+ uptime environments). Lead performance tuning, fault-tolerance engineering, and high-availability architecture reviews. Implement CI/CD workflows … high-pressure environments. Provide mentorship, code reviews, and knowledge sharing within engineering teams. Required Skills & Experience: 5+ years in systems programming (Rust, C++, C ). Strong background in telecoms , VoIP, SIP, real-time protocols, or distributed systems. Experience with Linux/Unix , Docker , Kubernetes , and CI/CD pipelines. Proven ability to design scalable back-end services and high-performance More ❯
Voice Engineer/Voice System Administrator This role may be suitable for; VOIP engineers, Voice IT engineers, Technical Voice Specialists, Voice Support Engineers, VOIP specialists. The role; TelXL is looking for a Voice System administrator/Voice Engineer with strong telephony expertise to assist us in running our Tier 1 telephony platform, enabling our partners and end customers to provide More ❯