London Bridge / Hybrid / WFH / SE1, Billingsgate, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows 10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in WindowsServer 2012/2016/ More ❯
activities will involve troubleshooting service desk tickets efficiently while maintaining high levels of customer satisfaction. You will be responsible for supporting a wide range of IT systems including Windows operating environments (Windows 10 & 11), Office 365 applications, mobile devices (Android/Apple), VPNs, multi-factor authentication tools, Exchange email services and more. In addition to resolving … vulnerable individuals. What you bring: * Demonstrated experience providing high-level technical support in a Service Desk or Information Systems environment with particular expertise in Microsoft technologies such as Windows 10 & 11 operating systems and Office 365 suite.* Proven ability to rapidly establish credibility with customers by identifying queries quickly and responding with appropriate solutions that meet service standards. … of both internal clients and external contacts positively.* Desirable: Experience or knowledge of Prince2 methodologies, ITIL frameworks or Agile environments; familiarity with Ivanti or ServiceNow platforms; exposure to server technologies such as MicrosoftServer2016 & 2019; relevant certifications like MCSE/MCSA/MCITP/CCNA. Robert Walters Operations Limited is an employment business More ❯
to join our 24x7 technical support team.• The successful candidate will have an existing track record working within a similar role and knowledge of the Microsoft software stack, WindowsServer 2016+, Hyper-V, VMware & Microsoft RDS. A good understanding of networking including troubleshooting would also be highly advantageous.• There will also be a large drive for … documentation• Following SLAs and tracking ticket resolution metrics Requirements • At least two years of experience in a similar role• Experience of some or all of the following; MicrosoftWindows Desktop/Server Operating Systems, MS Office Suite & M365, Exchange, Teams Telephony, Active Directory, Firewalls (Palo Alto), VMware vSphere, Hyper-V, SAN, Citrix, SQL Server … clients. You may also have experience in the following: 2nd Line Support, Helpdesk Analyst, Second Line Support Technician, Systems Administrator, IT Support, Network Engineer, Technical Support, Network Administrator, Server Administration, Systems Analyst, Help Desk, Second Line Support, etc. REF More ❯
deployment verification and technical issues Create documentation and develop methods to measure the efficiency of products and processes Qualifications and Requirements: Minimum 3 years of IT experience with WindowsServer (2012/2016/2019) and Linux (Red Hat) system administration Database knowledge, including SQL Server and Oracle, with an understanding of More ❯
customer base. Working as part of a regional team, supporting members of your team and of other teams. Qualifications Skills & Experience IT literate with an IT background for Windows in various forms: Desktop – Windows 10 and 7 Server – 2016, 2019 WSUS Active Directory SQL (not essential but would be great) Networking – Cisco More ❯
Central London, London, England, United Kingdom Hybrid / WFH Options
Reed
help maintain a high standard of service across the IT infrastructure. Key Responsibilities Resolve Service Desk tickets within SLA targets, ensuring excellent customer service. Provide expert support for Windows 10/11 , Office 365 , and a range of desktop and mobile applications. Escalate complex issues to internal teams or third-party providers. Create technical documentation and user guides. … manage workloads effectively. A customer-first mindset with a calm, empathetic approach. Desirable: Familiarity with ITIL , Prince2 , or Agile methodologies. Experience with Ivanti or ServiceNow . Knowledge of server technologies (e.g., MicrosoftServer2016/2019). Relevant certifications (e.g., MCSE, MCSA, MCITP, CCNA). Why Join My Client? They offer a competitive salary More ❯
bonus, pension ,private medical and other benefits Looking for a DV Cleared Infrastructure Engineer who will be able to demonstrate a knowledge of the following: Essentials Key skills: WindowsServer 2016+ administration. VMware vSphere/vCenter/VCF.Azure/Microsoft 365 administration. Linux (CentOS/RedHat/Ubuntu). PowerShell. EUD provisioning (Autopilot), maintenance, patching and More ❯
plus bonus, pension ,private medical and other benefits Looking for aDV Cleared Infrastructure Engineer who will be able to demonstrate a knowledge of the following: Essentials Key skills: WindowsServer 2016+ administration. VMware vSphere/vCenter/VCF.Azure/Microsoft 365 administration. Linux (CentOS/RedHat/Ubuntu). PowerShell. EUD provisioning (Autopilot), maintenance, patching and More ❯
applicants must be able to undergo& obtain Security Clearance *minimum 5 years UK residency and must hold British Nationality as their sole/primary nationality. Essentials Key skills: WindowsServer 2016+ administration. VMware vSphere/vCenter/VCF.Azure/Microsoft 365 administration. Linux (CentOS/RedHat/Ubuntu). PowerShell. EUD provisioning (Autopilot), maintenance, patching and More ❯
bonus, pension ,private medical and other benefits Looking for a DV Cleared Infrastructure Engineer who will be able to demonstrate a knowledge of the following: Essentials Key skills: WindowsServer 2016+ administration. VMware vSphere/vCenter/VCF.Azure/Microsoft 365 administration. Linux (CentOS/RedHat/Ubuntu). PowerShell. EUD provisioning (Autopilot), maintenance, patching and More ❯
plus bonus, pension ,private medical and other benefits Looking for aDV Cleared Infrastructure Engineer who will be able to demonstrate a knowledge of the following: Essentials Key skills: WindowsServer 2016+ administration. VMware vSphere/vCenter/VCF.Azure/Microsoft 365 administration. Linux (CentOS/RedHat/Ubuntu). PowerShell. EUD provisioning (Autopilot), maintenance, patching and More ❯
working under time and budget constraints. Key Responsibilities Deliver IT project work within agreed budgets and timelines Design, quote, and implement Microsoft 365 solutions Provide occasional desktop and server support (Windows 10/11, Server 2016+) Manage client relationships and maintain clear communication Produce and maintain technical documentation Work collaboratively across internal teams to … ensure service quality Essential Skills & Experience Hands-on experience with Microsoft 365 and Azure administration (licensing, security, Teams Phone, SharePoint, Intune) Proven experience supporting and deploying Windows servers and desktops Excellent communication and customer service skills A methodical, detail-driven approach to troubleshooting and delivery Full UK driving licence Desirable Skills Networking experience (routing, switching, VPNs, firewalls) Background More ❯
plus bonus, pension ,private medical and other benefits Looking for aDV Cleared Infrastructure Engineer who will be able to demonstrate a knowledge of the following: Essentials Key skills: WindowsServer 2016+ administration click apply for full job details More ❯
systems Actively participating in receiving, troubleshooting, resolving and escalation of daily support incidents/requests received via ticketing system General AD and M365 user creation and modifications General server room and infrastructure maintenance Maintaining customer machines, installing and updating software to ensure they are fully patched and resolving any known vulnerabilities Supporting users in the use of computer … of customer service General Requirements Full UK driving licence Previous experience in an IT Support role Good general IT skills and knowledge Proficiency with Operating systems like MS Windows 11 and Server 2016+ Experience in troubleshooting and resolving hardware/software issues Microsoft AD, M365, Intune, Azure familiarity Solid understanding of network principles and network troubleshooting More ❯