IT SupportAnalyst - 1st Line/2ndLine IT Support. £350 Day Rate (Outside IR35). 3 Months. Location - Central London (Near Liverpool St Train Station) - Onsite 5 Days a Week - 7.30am to 4.30pm. T6/MN/18691. *Start Date … Analyst will provide localised onsite IT Support covering 1st LineSupport, may cover limited 2ndLineSupport - they have 2ndLine & 3rd Line IT Support teams. Role will … 365. Active Directory. Microsoft Tool Suite. Email, Collaboration Tools, Network, Business Applications - 1st Line Support. Escalating Issues, Incidents & Service Requests promptly to 2nd & 3rd LineSupport teams. Working in Virtual Team environment - happy to be managed remotely. ITIL experience is desirable. Stakeholder Engagement more »
Tonbridge, Kent, South East, United Kingdom Hybrid / WFH Options
Franklin Bates Limited
brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role onsite as a '2ndline'-esque Support & Server Analyst as part of a growing IT team. Enjoy a varied role where you … will bring skills across helpdesk support and server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of … an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. Essential skills required for the Support & Server Analyst role include: Windows Server VMware server virtualisation Active Directory, DHCP more »
London, Walbrook, United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
2ndLine IT SupportAnalyst – Bank – London/Hybrid Working 2ndLine Technical Support/Service Desk Experience, MS Azure and MS Office 365, ERP Systems, Helpdesk/Ticketing Software, MS Service Manager, HEAT or Remedy, Windows Desktop … MS Office 2013. £34, 000pa to £37,000pa + Bonus, Pension, Health Care Leading organisation have a requirement for an experienced, professional, and energetic 2ndLineSupport to be based at their Bank (London) Head office on a hybrid basis 2-3 days a week. … as part of a Technical Support Team that will also provide further career opportunity. Technical Skills you will use on the job: 2ndLine Technical Support/Service Desk Experience MS Azure and MS Office 365 ERP Systems Helpdesk/Ticketing Software, MS more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Confidential
the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2ndLineSupportAnalyst who will report into the Service Delivery Manager. The IT Operations team is friendly and … rest of the IT Operations teams, Solutions, Project Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2ndLine remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call … Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2ndLinesupport in a Windows 10/o365 environment. An enthusiasm for providing excellent service. Excellent customer service skills, with more »
Microsoft Windows MacOS Microsoft Intune & Microsoft Entra ID Exalto Consulting are currently recruiting for a 2ndLineSupportAnalyst for a creative digital agency based in Central London. They are seeking a highly skilled 2ndLineSupportAnalyst … and resolving issue tickets promptly and efficiently, striving for a high level of first-time fixes. Serve as an escalation point for 1st and 2ndLine Service Desk Engineers, providing support and technical assistance to resolve staff queries. Respond effectively to technical issues, either resolving more »
IT SupportAnalyst - 2ndLine IT Support. Circa £40k - £43k + £1k Bonus + Benefits Package. Location - Onsite 5 Days - St Albans, Hertfordshire. Permanent. T6/MN/18688. Must be eligible to work in the UK. The IT SupportAnalyst will provide localised onsite support covering 1st & 2ndLineSupport - will be the focal point for all on-site-based user IT Support. Own of all IT Support Incidents & Service Requests from end-to-end. *The role does NOT … involve out of hours support. Skills Experience Required: 2ndLine or 3rd Line IT Support - onsite support experience. Office 365 - core Microsoft products. Active Directory - Group Policy. Video Conferencing - Zoom. Core DNS & IP Address support. Networking - Cisco/HP/Aruba more »
BA2, Bath, Bath and North East Somerset, Somerset, United Kingdom
Jiyu Consulting Ltd
2ndLineSupportAnalyst - Bath - £25,000-£28,000 Market leading data analytics firm, based in Bath are looking for 2ndlinesupport analyst. Core responsibilities: Dealing with queries coming from the 1st line team Monitor … incoming Tickets via the support Portal and those raise via email Access in to users workstations remotely, to update licences Join on call rota, supporting users in the evenings and weekends. Any calls picked up with be paid as over-time. Suitable applicants will experience in, but not … work For more information on this IT Support Engineer, please contact: ben @ jiyuconsulting .co. uk or call me on (phone number removed) 2ndLineSupportAnalyst - Bath more »