2nd Line Support Analyst Jobs in England

1 to 7 of 7 2nd Line Support Analyst Jobs in England

IT Support Analyst - 1st Line / 2nd Line Support

Central London, Bishopsgate, United Kingdom
Mackenzie Jones IT
IT Support Analyst - 1st Line/2nd Line IT Support. £350 Day Rate (Outside IR35). 3 Months. Location - Central London (Near Liverpool St Train Station) - Onsite 5 Days a Week - 7.30am to 4.30pm. T6/MN/18691. *Start Date … Analyst will provide localised onsite IT Support covering 1st Line Support, may cover limited 2nd Line Support - they have 2nd Line & 3rd Line IT Support teams. Role will … 365. Active Directory. Microsoft Tool Suite. Email, Collaboration Tools, Network, Business Applications - 1st Line Support. Escalating Issues, Incidents & Service Requests promptly to 2nd & 3rd Line Support teams. Working in Virtual Team environment - happy to be managed remotely. ITIL experience is desirable. Stakeholder Engagement more »
Employment Type: Contract
Rate: £350/day
Posted:

2nd Line Support Analyst

Tonbridge, Kent, South East, United Kingdom
Hybrid / WFH Options
Franklin Bates Limited
brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role onsite as a '2nd line'-esque Support & Server Analyst as part of a growing IT team. Enjoy a varied role where you … will bring skills across helpdesk support and server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of … an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. Essential skills required for the Support & Server Analyst role include: Windows Server VMware server virtualisation Active Directory, DHCP more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

2nd Line IT Support Analyst

London, Walbrook, United Kingdom
Hybrid / WFH Options
Amtis Professional Ltd
2nd Line IT Support Analyst – Bank – London/Hybrid Working 2nd Line Technical Support/Service Desk Experience, MS Azure and MS Office 365, ERP Systems, Helpdesk/Ticketing Software, MS Service Manager, HEAT or Remedy, Windows Desktop … MS Office 2013. £34, 000pa to £37,000pa + Bonus, Pension, Health Care Leading organisation have a requirement for an experienced, professional, and energetic 2nd Line Support to be based at their Bank (London) Head office on a hybrid basis 2-3 days a week. … as part of a Technical Support Team that will also provide further career opportunity. Technical Skills you will use on the job: 2nd Line Technical Support/Service Desk Experience MS Azure and MS Office 365 ERP Systems Helpdesk/Ticketing Software, MS more »
Employment Type: Permanent
Salary: £34000 - £37000/annum
Posted:

2nd Line Support Analyst

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Confidential
the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and … rest of the IT Operations teams, Solutions, Project Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2nd Line remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call … Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows 10/o365 environment. An enthusiasm for providing excellent service. Excellent customer service skills, with more »
Posted:

2nd Line Support Analyst

London, United Kingdom
Exalto Consulting
Microsoft Windows MacOS Microsoft Intune & Microsoft Entra ID Exalto Consulting are currently recruiting for a 2nd Line Support Analyst for a creative digital agency based in Central London. They are seeking a highly skilled 2nd Line Support Analyst … and resolving issue tickets promptly and efficiently, striving for a high level of first-time fixes. Serve as an escalation point for 1st and 2nd Line Service Desk Engineers, providing support and technical assistance to resolve staff queries. Respond effectively to technical issues, either resolving more »
Employment Type: Permanent
Salary: GBP 45,000 Annual
Posted:

IT Support Analyst - 2nd Line IT Support

Hertfordshire, St Albans, United Kingdom
Mackenzie Jones IT
IT Support Analyst - 2nd Line IT Support. Circa £40k - £43k + £1k Bonus + Benefits Package. Location - Onsite 5 Days - St Albans, Hertfordshire. Permanent. T6/MN/18688. Must be eligible to work in the UK. The IT Support Analyst will provide localised onsite support covering 1st & 2nd Line Support - will be the focal point for all on-site-based user IT Support. Own of all IT Support Incidents & Service Requests from end-to-end. *The role does NOT … involve out of hours support. Skills Experience Required: 2nd Line or 3rd Line IT Support - onsite support experience. Office 365 - core Microsoft products. Active Directory - Group Policy. Video Conferencing - Zoom. Core DNS & IP Address support. Networking - Cisco/HP/Aruba more »
Employment Type: Permanent
Salary: £40000 - £43000/annum 1K Bonus + Benefits Package
Posted:

2nd Line Support Analyst

BA2, Bath, Bath and North East Somerset, Somerset, United Kingdom
Jiyu Consulting Ltd
2nd Line Support Analyst - Bath - £25,000-£28,000 Market leading data analytics firm, based in Bath are looking for 2nd line support analyst. Core responsibilities: Dealing with queries coming from the 1st line team Monitor … incoming Tickets via the support Portal and those raise via email Access in to users workstations remotely, to update licences Join on call rota, supporting users in the evenings and weekends. Any calls picked up with be paid as over-time. Suitable applicants will experience in, but not … work For more information on this IT Support Engineer, please contact: ben @ jiyuconsulting .co. uk or call me on (phone number removed) 2nd Line Support Analyst - Bath more »
Employment Type: Permanent
Salary: £25000 - £28000/annum
Posted:
2nd Line Support Analyst
England
10th Percentile
£26,250
25th Percentile
£29,125
Median
£34,500
75th Percentile
£40,000
90th Percentile
£46,250