3 of 3 Remote Active Directory Jobs in Epsom

troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM Active Directory and other account administration experience Strong documentation skills Experience working to Service Level Agreement targets Ability to use remote control tools and provide effective telephone/… represent Service Desk Own all enquiries and ensure that the customer is kept up to date and informed of progress. Complete daily reports (when assigned) to ensure all active attacks and vulnerabilities are resolved and removed from the vulnerability report. Liaise with 3rd level teams where appropriate. This applies to client and mobile devices. For more details or More ❯

distribution. Ensure that all IT equipment the Service Desk manage is asset tagged and maintained accurately and consistently. Vulnerability Management Complete daily reports (when assigned) to ensure all active attacks and vulnerabilities are resolved and removed from the vulnerability report. Liaise with 3rd level teams where appropriate. This applies to client and mobile devices. Microsoft Power Apps: Work … in Service Desk support Working knowledge of ITIL framework Microsoft Windows 11 support and installation Microsoft Office and Office 365 skills Client patching and collection management using SCCM. Active Directory Strong documentation skills Ability to use remote control tools and provide effective telephone/remote support Experience providing PC support including image creation, building, configuring and More ❯

What You'll Bring: 5+ years' experience in a busy IT Service Desk or similar support role Strong troubleshooting skills with Windows 11 and Office 365 Experience with Active Directory, SCCM, and ITSM tools (e.g., Freshservice) Clear, professional communication and strong customer care focus Ability to manage competing priorities in a fast-paced environment ITIL knowledge More ❯