2 of 2 Customer Service Jobs in Esher

effective installation, configuration, maintenance, and support of ICT hardware, software, mobile devices, and Microsoft 365 services. The role is responsible for delivering excellent customer service through the ICT Service Desk, resolving incidents and service requests, and working collaboratively with internal teams and third-party suppliers … line technical support for Windows 11 devices, Microsoft 365 applications, Teams, SharePoint, mobile devices, and associated hardware. Monitor, manage, and resolve incidents and service requests through the ICT Service Desk, ensuring compliance with service level agreements (SLAs). Deliver support to users via telephone, email, remote support ...

apprenticeship and day-to-day role, you will develop practical experience in: Professional telephone, email and client communication Organising work, managing priorities and meeting service deadlines Business systems, CRM records and responsible information handling Training course coordination, trainer liaison and delegate administration Quotation, booking, certificate and sales administration working … receive structured off-the-job training and mentoring, while building a portfolio of evidence from your real work. Modules include communication, IT skills, customer service, events, data mgmt., and business improvement. You will attend Kingston College for your off the job training. What You’ll Gain: Real responsibility ...