1 of 1 Customer Insight Jobs in Essex

focus on gathering consensus on the way forward and aligning teams behind a clear strategy that makes the experience straightforward for the customer at every step.Working across matrix teams in engineering, design, data, and operations, you'll turn tricky challenges into clear roadmaps. You'll rely on evidence over … opinion, prioritise ruthlessly, keep work moving when delivery gets blocked, and balance customer needs with commercial goals.Navigating ambiguity – taking open-ended product challenges, shaping a clear vision, prioritising the right problems, and setting an achievable directionChampion of the customer – integrating user journeys, data, and insight into decision ...