Demand Management, Problem Management, Service Catalogue Management, and Service Level Agreement (SLA) Management, in line with local policies and procedures. Demonstrate a good understanding of reporting tools such as SCCM and SQL, using them for system monitoring, issue tracking, and Windows operating system readiness and upgrade planning. Support the Trust's end-user equipment, including but not limited to desktops More ❯
upgrades preserving apps, settings, and data during migrations. Manage regular Microsoft Quality Updates and Windows 10 device auto-enrolment configurations. Configure and administer enterprise applications and compliance policies. Utilize SCCM (2012/2016 R2), Microsoft Deployment Toolkit (MDT), and Azure tools for packaging, deployment, and imaging. Provide technical support and documentation for internal and external stakeholders. Collaborate across multiple projects … rotation as required. Essential Skills & Experience Active UK SC Clearance (mandatory). Extensive hands-on experience with Windows 10 OS imaging and WaaS end-to-end management. Proficient in SCCM, MDT, and Task Sequence creation/editing. Strong knowledge of Windows 10 rollouts, patch management, and Group Policy Object (GPO) administration. Experience in in-place upgrades (IPU) and software compatibility More ❯
upgrades preserving apps, settings, and data during migrations. Manage regular Microsoft Quality Updates and Windows 10 device auto-enrolment configurations. Configure and administer enterprise applications and compliance policies. Utilize SCCM (2012/2016 R2), Microsoft Deployment Toolkit (MDT), and Azure tools for packaging, deployment, and imaging. Provide technical support and documentation for internal and external stakeholders. Collaborate across multiple projects … rotation as required. Essential Skills & Experience Active UK SC Clearance (mandatory). Extensive hands-on experience with Windows 10 OS imaging and WaaS end-to-end management. Proficient in SCCM, MDT, and Task Sequence creation/editing. Strong knowledge of Windows 10 rollouts, patch management, and Group Policy Object (GPO) administration. Experience in in-place upgrades (IPU) and software compatibility More ❯
upgrades preserving apps, settings, and data during migrations. Manage regular Microsoft Quality Updates and Windows 10 device auto-enrolment configurations. Configure and administer enterprise applications and compliance policies. Utilize SCCM (2012/2016 R2), Microsoft Deployment Toolkit (MDT), and Azure tools for packaging, deployment, and imaging. Provide technical support and documentation for internal and external stakeholders. Collaborate across multiple projects … rotation as required. Essential Skills & Experience Active UK SC Clearance (mandatory). Extensive hands-on experience with Windows 10 OS imaging and WaaS end-to-end management. Proficient in SCCM, MDT, and Task Sequence creation/editing. Strong knowledge of Windows 10 rollouts, patch management, and Group Policy Object (GPO) administration. Experience in in-place upgrades (IPU) and software compatibility More ❯
