1st Line Technical Support
- Hiring Organisation
- Pareto
- Location
- Southend-on-Sea, Essex, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 per annum
feedback to the development team. Author clear, user-friendly support documentation and product guides. Maintain internal IT infrastructure, including servers, Mac OS workstations, and software environments. Execute system patching, upgrades, and routine maintenance to ensure stability. Manage software licensing, configuration, and perform essential administrative tasks like reporting … invoicing support. Collaborate across the team to refine processes and contribute ideas for product enhancement. Qualifications: A genuine, demonstrated interest in computers, software, and emerging technology. Strong analytical problem-solving skills with a logical, methodical approach to tasks. Excellent communication skills, with the confidence to engage clients face ...