3 of 3 Support Analyst Jobs in Essex

Senior Technical Support Analyst/3rd Line Brentwood | Office-based (4 days per week) Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements? We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service Desk and Infrastructure functions. This is a genuine senior position for someone who has already operated as a technical escalation point, combining hands-on Microsoft technologies with mentoring, change management and continuous improvement. ...

Senior Technical Support Analyst/3rd Line Essex | Hybrid - 4 days in Office/1 from home We’re looking for a hands-on Senior Technical Support Analyst to join a growing in-house IT Support Function. You’ll take the lead on complex support issues, help develop less experienced engineers and work closely with Infrastructure to make the whole support function stronger. This is not a purely ticket-driven role. Alongside day-to-day technical escalation, you’ll get involved in improving processes, automating repetitive work and shaping how the team uses ...

Support Analyst Chelmsford Hybrid – 1 day per week onsite Looking to kick-start your career in technology? We’re working with a growing technology team looking for a motivated and customer-focused IT Support Analyst to join them. This is a fantastic opportunity for a school … solving problems and learning how technology works, this could be the perfect opportunity for you. What will you be doing? Providing first-line application support to users via phone, email and an IT service management (ITSM) system. Troubleshooting technical issues, from password resets and account access to more complex ...