1 to 2 of 2 Service Delivery Jobs in Exeter

Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A service owner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and channels. The … service owner is accountable to ensure the appropriate levels of service delivery, financial spend and continuous improvement At this role level, you will: Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. Ensure the necessary business processes are followed. Participate in the governance … of the service, including acting as a point of escalation for the delivery teams. Qwn the budget and allocate funding to areas of the service based on your decisions about priorities. Communicate the benefits and performance of your service. Be responsible for the successful operation and continuous more »

ICT environment and contribute to Business as Usual (BAU). Lead or participate in multidisciplinary teams to identify and make improvements to Strata’s service delivery and performance. Maintain up-to-date knowledge of infrastructure technologies, products, legislation, and best practices, providing advice and recommendations to Strata leaders. … Supervise external contractors and provide coaching and training to colleagues, while also contributing to the Service Improvement Plan. The requirements Demonstrated experience with digital communication and network technologies. Knowledge of the latest IT technologies that can be integrated to deliver a world-class IT Infrastructure. Understanding of modern architecture more »