8 of 8 Customer Service Jobs in Fareham

Service Desk Team Leader Location: Fareham Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

established IT solutions provider delivering technology projects across the education and commercial sectors. Due to continued demand, they're looking for an organised and customer-focused Project Coordinator to join their Project Services team in Fareham, helping ensure multiple technology projects are delivered smoothly and efficiently. THE PROJECT COORDINATOR … Services function responsible for delivering server, storage, networking, wireless and security projects, giving you excellent exposure to a range of IT infrastructure technologies and customer environments. PROJECT COORDINATOR ESSENTIAL SKILLS Previous experience within a Project Coordinator or similar project-focused role Strong organisational and planning skills Experience coordinating multiple ...

SLAs * Troubleshooting and managing client tickets from start to resolution * Working closely with stakeholders, analysts, and developers * Communicating clearly with clients and delivering excellent customer service * Gathering requirements for system changes (RFCs) and supporting their delivery * Testing, documenting, and supporting application updates * Assisting with debugging and implementing improvements ...

house teams tailor our services to suit every client’s unique requirements and drive business growth.Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets.We provide... Dedicated experts … ensuring the successful management of projects from start to finish, assisting with key aspects such as resource allocation, budget tracking, risk management, and customer communications.You’ll be part of a collaborative and customer-focused team, with the opportunity to work on projects that span various industries and involve ...

will support a wide range of customers’ needs onsite and from our head office in Whiteley. You will provide excellent and prompt technical customer support and will represent Tailor Made Technologies in a professional and courteous manner. This role would suit an experienced 2nd/3rd Line Engineer … house teams tailor our services to suit every client’s unique requirements and drive business growth.Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets.We provide... Dedicated experts ...

understanding of IT - Excellent experience of Microsoft Excel - High level of accuracy - Ability to meet deadlines - Ability to manage own time - Excellent communication and customer service skills - Desire to learn and ability to pick things up quickly - Professional telephone manner - Can do attitude Fareham, Hampshire 37.5 Hours ...

house teams tailor our services to suit every client’s unique requirements and drive business growth.Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets.We provide... Dedicated experts ...

requirement of the role, which is on a rota basis. Enerveo is one of the UK’s leading Highways Electrical contractors, delivering full-service street lighting and highway electrical solutions for local authorities and infrastructure partners. With expertise in lighting design, installation, project management, maintenance and the integration … carried out in accordance with the Electricity at Work Regulations, Health & Safety legislation, and company safe systems of work. Providing a high standard of customer service whilst representing the business professionally on site. Participating in the emergency standby rota where required to respond to electrical faults and emergency ...