12 of 12 Customer Service Jobs in Fareham

the monitoring and maintenance of both client-based cybersecurity services and back-end infrastructure. All work will be logged and tracked using our IT Service management platform (Ivanti) to ensure that SLA’s and KPI’s can be tracked. Responsibilities: • Work with clients to deploy Cybersecurity services including (but … will be handled by the SOC team) • Respond to client support queries to provide effective and efficient resolution of in-life issues • Identify potential service issues and address proactively, working with clients and colleagues to ensure continuity of service • Use the ITSM platform (Ivanti) to track the deployment … and the transition into live operation by the SOC team Skills/Must have: • Practical IT support experience, covering desktop, server and networking skills • Customer service experience e.g. 1st/2nd level support on a Technical Service Desk. • Ability to self-manage workload to ensure that deadlines More ❯

the monitoring and maintenance of both client-based cybersecurity services and back-end infrastructure. All work will be logged and tracked using our IT Service management platform (Ivanti) to ensure that SLA’s and KPI’s can be tracked. Responsibilities: • Work with clients to deploy Cybersecurity services including (but … will be handled by the SOC team) • Respond to client support queries to provide effective and efficient resolution of in-life issues • Identify potential service issues and address proactively, working with clients and colleagues to ensure continuity of service • Use the ITSM platform (Ivanti) to track the deployment … and the transition into live operation by the SOC team Skills/Must have: • Practical IT support experience, covering desktop, server and networking skills • Customer service experience e.g. 1st/2nd level support on a Technical Service Desk. • Ability to self-manage workload to ensure that deadlines More ❯

a prestigious Shopping Centre in Fareham. The successful applicant will be responsible for overseeing the security and cleaning operations, ensuring the highest standards of service delivery, customer service, and compliance. Managing a diverse team, you will work closely with the Centre Management team to create a safe … clean, and welcoming environment for visitors, tenants, and staff. Main Responsibilities: Oversee and manage day-to-day security and cleaning operations, ensuring smooth service delivery across the site. Lead and support a team of security and cleaning staff, ensuring effective rostering, welfare checks, and ongoing training to maintain high … service standards. Ensure compliance with health & safety, GDPR, and operational procedures, including the management of Control Room operations, CCTV systems, and key control processes. Conduct regular site audits, reporting on cleaning and security performance, and implementing necessary improvements. Act as the main point of contact for client relations, attending More ❯

more at Job Description We are looking for Applications Support Engineer to join our Resource Engineering team. If you are experienced in maintaining operational service for DSX/Vision suite of products, we would love to hear from you. We are looking for someone with experience in fault finding … to coordinate various activities and gather/provide information required to complete the tasks at hand. On occasions to work from other MCA locations. Customer contact on both a technical and non-technical level requiring a professional and adaptable approach to communication and interaction/service. To answer queries … made by the customer on NEC Public Safety managed products, operational/configuration or performance enhancing. To follow and adhere to NEC Public Safety and MCA outlined process & procedures. To complete all activities within set deadlines and report appropriately any difficulties to achieve SLA/delivery milestones. Qualifications Our More ❯

at www.necsws.com Job Description We are looking for Applications Support Engineer to join our Resource Engineering team. If you are experienced in maintaining operational service for DSX/Vision suite of products, we would love to hear from you. We are looking for someone with experience in fault finding … to coordinate various activities and gather/provide information required to complete the tasks at hand. On occasions to work from other MCA locations. Customer contact on both a technical and non-technical level requiring a professional and adaptable approach to communication and interaction/service. To answer queries … made by the customer on NEC Public Safety managed products, operational/configuration or performance enhancing. To follow and adhere to NEC Public Safety and MCA outlined process & procedures. To complete all activities within set deadlines and report appropriately any difficulties to achieve SLA/delivery milestones. Qualifications Our More ❯

periods (up to 2 weeks at a time) Full UK driving licence Strong problem-solving skills and ability to work independently Good communication and customer service skills What will your role look like? Carry out planned preventative maintenance (PPM) on HVAC systems Respond to and resolve reactive callouts … and breakdowns Conduct fault finding and implement effective remedial repairs Maintain accurate service records and complete job sheets on a laptop/tablet Participate in an on-call rota (2 weeks in 6) for work in France Travel across UK South and France sites as required – travel, accommodation, and … are fully provided when abroad Ensure compliance with health and safety and industry regulations Communicate professionally with clients and provide a high standard of service What can you expect in return? Door-to-door pay, including overtime Company van and fuel cards for UK travel Mobile phone, laptop, and More ❯

Do you have experience of working in a sales focused role within an IT Value Added Reseller/Managed Service Provider? Are you looking for more of an Account Manager role that does not involve cold calling? Superb opportunity to join an established high quality IT VAR/MSP … You can be in more frequently if you would like. DUTIES & RESPONSIBILITIES: To contribute to the overall efforts of the Sales team in achieving service and revenue targets To effectively support in managing a portfolio of accounts to ensure timely renewal payments through communication by phone, email, and where … necessary, face-to-face meetings Provide exceptional customer service to internal and external customers through written and verbal contact To build strong working relationships within each client account, expanding all contact networks to obtain maximum buy-in potential through quarterly contact. To identify cross and up-sell opportunities More ❯

Pay Rate: £13.68 - £14.55 depending on experience Job Summary: We are seeking a detail-oriented and proactive CRM Administrator to manage and maintain our Customer Relationship Management (CRM) system. In this role, you will be responsible for the day-to-day operation, configuration, and support of the CRM platform … to ensure it aligns with our sales, marketing, and customer service strategies. The ideal candidate will have experience with CRM systems and have experience using Job Logic. Key Responsibilities: Administer and support the company's CRM system, including user setup, roles, permissions, and profiles. Customize CRM fields, workflows More ❯

house teams tailor our services to suit every client's unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and More ❯

Fareham. You will ideally be happy being in the office c3 days per week. ROLE OVERVIEW To be a point of escalation from the service desk which provides support to external customer end-users who need assistance. This could involve fixing a technical fault, answering a query, fulfilling … a service request anything that is needed to allow the user to return to work satisfactorily. You will also assist with user rights, passwords, user accounts and security administration. You will be committed to delivering excellent customer service. Your strong communication skills will help you to diagnose the … Most of your work will take place over the phone, by email and through fault finding programmes that enable you to diagnose and fix customer problems remotely. DUTIES & RESPONSIBILITIES: To act as an escalation point for L1 Service Desk Analysts Support with the administration and scheduling of cases More ❯

quality and operational procedures. Interest in working within a testing environment. Motivated, enthusiastic, and eager to learn. Flexible to work overtime, shifts, or on customer sites as needed. Strong numerical, logical, organizational, and analytical skills. Proficient with IT systems such as Microsoft Word, Excel, and Outlook. Ability to work … independently or as part of a team within deadlines. Conscientious with excellent interpersonal and communication skills, committed to delivering excellent customer service. More ❯

Introduction Infinigate Cloud is an award-winning cloud distributor and Microsoft Indirect Provider offering a value-add service to customers with a portfolio of cloud, managed and professional services. Infinigate Cloud place ‘people’ at the heart of all we do – whether that is our partners, their customers or the … a fast-changing environment • Excellent organisational skills working well both in a team environment and individually • Experience of successfully working in a remote or customer facing environment Personal requirements Infinigate’s values (Own it, Aim High and Be Open!” underpin a strong collaborative culture and successful inclusive working environment. … base salary + £10,000 variable commission) per annum • 25 days annual leave rising to 28 days with length of service, plus bank holidays. • Day off on your birthday. • 2 paid volunteer days per year • Additional holiday purchase scheme • Life assurance of 4 x basic salary and group income More ❯