Fareham, England, United Kingdom Hybrid / WFH Options
HartleyCo
articles, and technical procedures. Participate in change, incident, and problem management processes. Conduct regular onsite visits to assigned clients and provide urgent on-site support when needed. Assist with onboarding new customers, including initial audits and standardisation recommendations. Collaborate with the support team manager to identify and implement process improvements. Ensure excellent customer service and communication at all times. Skills More ❯
dispute trends. Provide regular fraud and risk performance reporting to senior stakeholders. Payment Infrastructure & Vendor Management Own relationships with payment processors, gateways, acquirers, and fraud solution providers. Oversee merchant onboarding, account optimisation, and geographic compliance. Collaborate on reconciliation, transaction forecasting, and reserve management. Conversion & Innovation Monitor conversion rates, decline trends, and currency performance. Research and implement regionally appropriate alternative payment More ❯
and billing to prevent friendly fraud and subscription disputes. Payment Infrastructure & PSP Management Own and manage relationships with PSPs, acquirers, billing providers, and fraud solution vendors. Oversee merchant account onboarding, maintenance, and compliance with scheme requirements. Implement account splitting and smart routing to increase approvals and reduce regional risks. Collaborate with Finance to support reconciliation, settlement, and chargeback reserve management. More ❯
Whiteley, Fareham, Hampshire, England, United Kingdom
Onecom
and a thriving culture by working closely with managers across your business area. Acting as a trusted advisor and strategic partner, you’ll support the full employee lifecycle, from onboarding and development to engagement and organisational change. If you're passionate about people, data-driven in your approach, and ready to make a real impact, this is the role for More ❯
