3 of 3 Performance Metrics Jobs in Fareham

Our client, a leading company in the retail industry, is currently seeking a ServiceNow Performance Analyst to join their team on a contract basis. This role focuses on enhancing IT service management within the organisation. Key Responsibilities: Utilising ServiceNow for performance analysis and reporting Creating detailed reports to support performance improvement initiatives Liaising with internal stakeholders to … gather requirements and provide insights Monitoring and analysing service performance metrics to identify areas for improvement Providing actionable recommendations to optimise IT service management processes Collaborating with IT teams to implement performance enhancements Job Requirements: Experience in IT service management using ServiceNow Strong analytical skills and ability to create comprehensive reports Effective communication and stakeholder management abilities … Understanding of performance metrics and improvement strategies Ability to work independently and as part of a team Sound problem-solving skills and attention to detail Benefits: Opportunity to work with a leading retailer Engaging contract position with potential for professional growth Exposure to a dynamic and fast-paced work environment Collaborative team culture with supportive colleagues If you More ❯

of leading the development of the ISP, incorporating all ILS deliverables and element plans that influence the developed support arrangements. Evidence of assisting in the ongoing evaluation of Support performance metrics, intervention design and delivery of Support Solution reviews to improve the support solution through life (In-Service). Experience of undertaking Failure Modes Effects & Criticality Analysis (FMEA More ❯

of leading the development of the ISP, incorporating all ILS deliverables and element plans that influence the developed support arrangements. Evidence of assisting in the ongoing evaluation of Support performance metrics, intervention design and delivery of Support Solution reviews to improve the support solution through life (In-Service). Experience of undertaking Failure Modes Effects & Criticality Analysis (FMEA More ❯