Our client is seeking a Service Now Designer for a contract position within the Technology sector. This role is pivotal in shaping and delivering consistent, compliant, and efficient end-to-end services for a new global storefront, retail platform, and clinical platform. The Service Now Designer will ensure alignment with the comprehensive IT Strategy and facilitate seamless servicedelivery across the organisation. Purpose of this Role Responsible for shaping and delivering consistent, compliant, and efficient end-to-end services for the new Global Storefront, Retail Platform, and Clinical Platform, ensuring alignment with the IT Strategy. Identify the impact of change on Infrastructure & Operations, focusing on supportability, resource, and financial implications. Ensure services are designed to be … fully supportable and that performance of ongoing support services can be tracked and measured. Design services to meet business needs and align with the organisation's IT Service Strategy. Lead the design and development of end-to-end IT services, including infrastructure, application, and operational components. Ensure all aspects including people, third party, and budgets are factored into the More ❯
professional ready to take the lead on shaping robust, scalable, and secure technical solutions? We're looking for an IT Infrastructure Lead to drive architectural consistency, technical excellence, and delivery best practices across our IT function. About the Role As our IT Technical Lead, you'll be at the heart of our technology ecosystem-bridging infrastructure, application development, servicedelivery, and cybersecurity. You'll play a pivotal role in guiding the design and implementation of end-to-end solutions, acting as a senior technical authority and trusted advisor to both IT and business teams. This role is hands-on when it needs to be, offering a unique blend of strategic influence and technical depth. From resolving complex … Key Responsibilities Technical Leadership: Collaborate across IT teams to design maintainable, secure, and scalable solutions. Review and validate architectures for alignment with enterprise standards. Solution Assurance: Champion high-quality delivery by promoting best practices, code reviews, and documentation standards. Technical Escalation: Act as the go-to escalation point for critical issues, offering hands-on support and troubleshooting expertise. Project More ❯
Microsoft stack to join an MSP in their Whiteley offices. You will be responsible for acting as the technical lead for a small team of 2nd Line Engineers, ensuring service tickets are managed and resolved in a timely and professional manner. You will act as the key escalation point, providing advanced troubleshooting support and ensuring high-quality servicedelivery across the client base. This is a hands-on role, requiring both both strong 3rd Line technical expertise across Microsoft technologies and the ability to mentor/guide/technically lead less experienced engineers. The Opportunity You will: Act as a 3rd Line escalation point for complex issues. Lead, mentor, and support a team of Engineers. Work More ❯
Fareham, Hampshire, South East, United Kingdom Hybrid/Remote Options
Leidos Innovations UK Limited
and the ability to troubleshoot complex infrastructure problems Understanding of Proofpoint and other security technologies Ability to manage multiple projects and priorities in a fast-paced environment Customer focused servicedelivery with a commitment to continuous improvement and stakeholder satisfaction Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders Clearance Requirements More ❯