IT Service Desk Apprentice
- Hiring Organisation
- QA
- Location
- Faringdon, Oxfordshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £23,152 per annum
Support with Dover District Council! You will deliver first and second line technology support for the Council. First line will be through a service desk function and second line through investigation, use of tools, and detailed knowledge. Responsibilities: Ensuring availability of services to staff, councillors and residents Setup, securing … Oracle Desirable skills: Basic understanding of information technology principles, including computer hardware, software, mobile devices, networking and cloud-based services Understanding of customer service principles and the importance of providing a high-quality support service Knowledge of cyber security best practices, including password management, data protection ...