3 of 3 Customer Service Jobs in Faringdon

having individuals join their team, who are keen to progress and succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation … Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an … Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able to effectively manage multiple priorities Exceptional customer service skills Experience in a customer-facing role Some highlights of working with my client: Personalised training platform Skills assessment and personalised More ❯

having individuals join their team, who are keen to progress and succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation … Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an … Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able to effectively manage multiple priorities Exceptional customer service skills Experience in a customer-facing role Some highlights of working with my client: Personalised training platform Skills assessment and personalised More ❯

Faringdon, Oxfordshire inTEC brand inTEC brand Sweethaven Education Job type Job type Onsite 40 Annual leave Annual leave 20 days, increasing with level of service Reports to Hello, we are inTEC Our group, spanning the UK and Ireland, consists of over 200 technology and communications experts committed to helping … customers in Faringdon, Oxfordshire, providing 1st line support across a number of school sites locally. Day-To-Day Responsibilities To manage all incidents and customer requests from receipt to resolution and closure. Troubleshoot and diagnose desktop and system problems and assist remotely and in person within Sweethaven SLAs. Respond … timesheets and KPI scorecards. Assist in monitoring tasks where required. Experience At least 1 year of experience in an IT support role. Experience in service delivery environment. Proven experience of delivering to SLAs. Personal Attributes Strong communication and customer service skills. Ability to work independently and take More ❯