1 to 7 of 7 Customer Service Jobs in Farnborough

is available until the end of December on a full time basis. The main aim of the role is to identify training requirements on customer service to include: New technology and innovations Product Knowledge training Performance management New product introductions Technical repair skills Customer service behaviours … Technical updates Customer self-help New governance and regulation requirements You will be responsible for delivery of training strategies using the latest innovations, AR & AI as virtual, F2F, online and Offline. You will deliver training using the LMS platform includes deployment, targeting user groups, monitoring completion, evaluating effectiveness and more »

opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Farnborough, Hampshire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on … providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the … and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all more »

of Pega-based platforms and applications. Pega System Architect or Pega Senior System Architect certification (v8 preferred). Hands-on project experience using Pega Customer Service Framework (with or without an industry focus). Strong interpersonal skills with high levels of customer empathy. Hands-on experience using more »

electrical management systems (BMS/EMS) 24 x 7 x 365. Conducting engineering-based assessments on BMS and EMS-based alerts; evaluating operational and customer service risk; and reporting validated alarms in accordance with incident management (IM) procedures. Reporting issues pertaining to engineering systems availability and/or … line incident response, containment, and resolution, providing technical support and assistance to operational staff in the progression and closure of incidents. Produce and distribute service performance reports on technical third-party suppliers in accordance with agreed service levels. If you would like more information on this amazing opportunity more »

at the benefit of having IoT enabled devices as part of that network and work closely with other departments to provide the best possible service to customers. The ideal candidate will have LoRaWAN experience, project work (cradle to grave), and be commutable to Farnborough at least twice a week. more »

We're looking for an Azure DevOps Engineer to “work on the platform” and products for our leading customer in a commercial environment. You will work closely with the Java engineering lead and technical support teams to resolve issues and maintain a high quality of service to our more »

site. Fire, security and building systems monitoring, including CCTV. Identifying and reporting Health & Safety issues and carrying out first aid if necessary. Responding to customer requests and queries Maintaining records including incident reports using computer- and paper-based systems An SIA Door Supervision (DS) or Security Guarding (SG) license … this role you will also need: Excellent communication, organisation and interpersonal skills The ability to remain calm and professional under pressure Experience in a customer-facing role, ideally in security Five years' checkable history and references To pass a criminal records check (CRC) to the required standards The following … role Full training, uniform and health and safety equipment (PPE) are provided. Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our more »