2 of 2 Customer Insight Jobs in Fife

develop long-term investment plans, including 30-year asset strategies, capital programmes and reinvestment priorities. Provide intelligence on components, energy needs, disrepair trends, and customer insights to support evidence-based decision making. Advise on asset viability, net present value, component life assumptions and strategic options appraisals. Assist the Head ...

staff engagement and training challenges turnover, onboarding time, compliance risk and translate them into a clear case for the platform. Work closely with customer success post-sale to ensure smooth handover, strong adoption, and renewal/upsell opportunities. Feed market and customer insight back into product ...