3 of 3 Customer Insight Jobs in Scotland

Dynamics 365 Call Centre Operations Consultant - East Midlands (Hybrid) Permanent | Remote Are you a Dynamics 365 Customer Engagement specialist with a passion for building exceptional customer service and contact centre experiences? Do you enjoy designing solutions that bring together omnichannel engagement, Teams Telephony, Live Chat, and Voice … create seamless customer journeys? A leading organisation in the East Midlands is looking for an experienced D365 CE Functional Consultant to help shape the future of their contact centre operations and drive intelligent, real-time engagement across all channels. What You'll Do Lead end-to-end functional design ...

maternity cover contract . This is a fantastic opportunity for an experienced CRM specialist to step into a pivotal leadership role, driving customer insights, data strategy, and system optimisation within a fast‐paced, customer‐focused environment. As CRM Team Lead, you’ll oversee the day‐to‐day management … organisation’s CRM platform. You will lead a small, high‐performing team and ensure the CRM function continues to deliver outstanding data quality, actionable insight, and seamless system capability to support business growth. You’ll work closely with stakeholders across the business, acting as the key point of contact ...

used internationally. Its products are adopted by hundreds of customers worldwide, with continued growth driven by a strong focus on continuous improvement, adaptability, and customer-led product development. The role: This is a key business development role focused on driving growth across the French market. You will be responsible … generating new business while managing and expanding existing client relationships. The role suits a confident, customer-focused sales professional with experience selling complex B2B software solutions. Key Responsibilities: Drive new business opportunities and achieve sales targets across software and associated services Build, manage, and develop strong relationships with senior ...