1 of 1 IT Support Jobs in Fleetwood

Here at Ruby Energy, we have an exciting position available for a IT Support Engineer to join our dynamic team based within our offices in Fleetwood Lancashire The IT Support Engineer (1st and 2nd Line Support) is responsible for providing effective and efficient IT support to all end-users within the organisation. This … role focuses on desktop services within a full Microsoft environment, including Microsoft 365 (M365). The IT Support Engineer will handle IMAC (Install, Move, Add, Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment with high demand … Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts/benefits Early Finish Fridays Main Responsibilities (but not limited to): Desktop Support: · Provide 1st and 2nd line support for desktop services within a Microsoft environment. · Manage and troubleshoot issues related to Microsoft 365 applications and services. · Perform IMAC activities for More ❯