Continuous Improvement Coach
- Location
- Gatwick, England, United Kingdom
building capability and skills to deliver knowledge and support across the business. The CI Coach will work with business areas to deliver improvements to service quality and efficiency in addition to improved risk management and customer experience. You will ensure that changes to working practices and processes are well … managed and any impact to Service Delivery is clearly understood and agreed with stakeholders in line with the CAAs strategic goals. This will require a strong network of relationships across the organisation; influencing and driving change at Head of Department and at operational process level. These objectives will ...