2 of 2 Remote/Hybrid Customer Service Jobs in Glamorgan

IT Support Technician - MSP

Hiring Organisation
Digital Waffle
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £30,000 per annum
Title: IT Technician (Previous experience working within a Managed Service Provider MSP environment is essential.) Salary: £28,000 to £30,000 Location Cardiff - Hybrid I'm working with a well-established, employee-focused IT provider that's growing rapidly and looking to add an experienced IT/Cloud Technician … base Troubleshooting software and hardware issues efficiently Managing and maintaining Microsoft 365 environments Installing, configuring, and maintaining PC hardware and peripherals Delivering high-quality customer service with clear, professional communication What We're Looking For Previous experience in a Helpdesk or IT Support role (remote/telephone) Solid ...

UX and CRO Specialist

Hiring Organisation
phs Group
Location
Caerphilly, Mid Glamorgan, Wales, United Kingdom
Employment Type
Permanent
skilled UX and CRO Specialist to improve the usability, design, and performance of our digital platforms primarily the phs Group website and the myphs customer portal. This role blends UX design with conversion rate optimisation (CRO) to deliver intuitive experiences that increase engagement and drive measurable growth. ItwouldbebeneficialinyourapplicationtospecifywhichCROtoolsyouarefamiliarwithandyour experienceinthisarea … such as Optimizley or Convert. About the Role Youll lead end-to-end UX and CRO initiatives, working closely with internal teams including IT, Customer Services, Commercial Operations, Sales, and external agencies. Using tools such as VWO, GA4, Hotjar, and Looker Studio, youll design experiments, analyse performance, and deliver ...