1 of 1 IT Services Manager Jobs in Glamorgan

Our superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic IT Service … Delivery Manager to join their growing team. Reporting to the Director of Customer Success, you'll be responsible for ensuring the smooth delivery of IT services to key customers, maintaining exceptional service and driving continual improvement. You'll act as the customer's advocate within the business - building strong, trusted relationships and ensuring services … ISO standards (ISO 27001, ISO 20000) and GDPR. Oversee smooth onboarding and transition processes for new customers. What we're looking for: Proven experience in IT Managed Services Strong understanding of IT Service Management (ITSM) and ITIL best practices. Proven experience in customer-facing leadership roles. Analytical and data-driven approach to problem-solving and More ❯