2 of 2 Microsoft Copilot Jobs in Glamorgan

agreed SLAs. Diagnose, troubleshoot and resolve first-line hardware and software issues. Provide account administration and user support within Active Directory. Support users across Microsoft 365, Windows 11 and Microsoft Teams. Provide assistance with laptops, desktops, iPads, smartphones and other end-user devices. Support Microsoft Teams … need to succeed Previous experience within an IT Support, Service Desk, Helpdesk or User Support environment. Strong customer service and communication skills. Experience supporting Microsoft 365/Office 365 applications. Good working knowledge of Windows 11. Experience supporting Apple devices, including iPads. Knowledge of Active Directory, including basic account ...

role where you'll engage with SME and mid-market organisations, understand their technology challenges and develop solutions spanning Managed Services, Cloud, Cyber Security, Microsoft technologies, Telecoms, AI and Automation. Rather than taking a traditional product-led sales approach, you'll act as a trusted adviser to business leaders … market organisations Build and maintain a strong pipeline of prospective customers Generate new recurring revenue across Managed Services, Cyber Security, Cloud, Microsoft 365, Modern Workplace and Telecoms Run discovery meetings, workshops, presentations and customer meetings Develop strategic account plans and relationships with senior decision-makers Manage opportunities through ...