2 of 2 Performance Metrics Jobs in Glamorgan

mentor a small team of IT Technicians. Oversee the daily operation of the IT service desk, ensuring prompt issue resolution and strong user satisfaction. Track and report on IT performance metrics and service levels. Work closely with senior stakeholders to align IT strategies with broader business goals. Lead the design, development, and ongoing support of enterprise applications. Ensure More ❯

goals. Drive continuous improvement, best practice, and innovation in design processes. Digital & Information Apply digital expertise to interactions, prototypes, and workflows. Use information systems to capture designs, insights, and performance metrics. Present findings to senior stakeholders to inform decision-making. Finance & Assets Support business cases, cost-benefit analyses, and budgeting. Ensure work delivers value within financial and operational constraints. More ❯